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Lithia Hyundai of Reno
Reno, NV
4,002 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,002 reviews
December 28, 2021
I just purchased my second car with lithia of Hyundai just customer service I have received. just customer service I have received. More
by LOPEZ_JDLREI
Verified Customer
December 26, 2021
I keep asking the same question and no one will give me a straight answer. I've spoken to 3 different people. I WANT TO KNOW EXACTLY WHAT WARRANIES I HAVE. HOW HARD IT THAT!?? straight answer. I've spoken to 3 different people. I WANT TO KNOW EXACTLY WHAT WARRANIES I HAVE. HOW HARD IT THAT!?? More
by Carla Mehlhoff
December 23, 2021
I am very pleased with the help I received and highly recommend the Service to Everyone ! recommend the Service to Everyone ! More
by KNGREENAWAY5
December 23, 2021
Good services no hustles l like Hyundai car that’s my 2 car very happy car very happy More
by MVAZQUEZ2424
Employees Worked With
Other Employees :
David Lennox, Dawn Vincent, Erin Snider
December 22, 2021
everyone went above and beyound to help me accomplish my goals excellent customer service David, Efren, Mike, Chris O., Steve L. thank you all very much!!! goals excellent customer service David, Efren, Mike, Chris O., Steve L. thank you all very much!!! More
by beaversdean5
Employees Worked With
Other Employees :
Christopher Osorio, David Diaz, Efren Gonzalez-Aguayo
December 19, 2021
My last oil change was great. I got in and set up fast, all my concerns were addressed, and the service was completed earlier than estimated. All in all it was it was good experience. all my concerns were addressed, and the service was completed earlier than estimated. All in all it was it was good experience. More
by JFH822
Employees Worked With
Brett Roderick
December 19, 2021
Professional, friendly, prompt service and accommodating. I would recommend to my family and friends anytime. I would recommend to my family and friends anytime. More
by PPARKER4
December 18, 2021
Neither the dealership nor corporate can explain the following. #hyundai, #LithiaHyundai, #lithiahyundaireno, #hyundaikonaelectric, #HyundaiKona, #hyundaikonaev, Both the dealership and corporate s following. #hyundai, #LithiaHyundai, #lithiahyundaireno, #hyundaikonaelectric, #HyundaiKona, #hyundaikonaev, Both the dealership and corporate say that the following small scrap to my bumper caused the radar to fail. Can anyone explain to me how this is possible? I included pictures of the bumper, the scrap that they say damaged the radar, the inside of the bumper, and the radar that they say was broken (which has zero damage on it). 1/13/2022 - I originally gave info on how to see pictures - but it went against DealerRater community guidelines. So, in conclusion, is DealerRater any better then the dealerships? More
by Mike
Employees Worked With
Other Employees :
Tom Clark
December 18, 2021
Is Lithia Hyundai always does a great job of servicing my car my car.. I purchased my car over 10 years ago from them and it's been a great car.. Should I ever decide decide to buy another car another car I car my car.. I purchased my car over 10 years ago from them and it's been a great car.. Should I ever decide decide to buy another car another car I would most certainly have them help me in the process. I highly recommend them as a preferred auto dealer in in purchasing a new or used car. More
by TONI
Employees Worked With
Tabatha Culver
