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Lithia Hyundai of Reno
Reno, NV
4,003 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,003 reviews
July 26, 2021
Buyer beware! This dealer couldn’t spell the word integrity. Worst experience ever buying a vehicle in my 50+ years. Turn and run from this dealership! integrity. Worst experience ever buying a vehicle in my 50+ years. Turn and run from this dealership! More
by paulkern1015
Employees Worked With
Tom Cheers, PJ Pourjami
July 25, 2021
Very Helpful! explained everything in-depth and I was very satisfied with my service! Bought the car and then had to take it to get serviced about 2 weeks later because of a radiator leak, and they repla very satisfied with my service! Bought the car and then had to take it to get serviced about 2 weeks later because of a radiator leak, and they replaced everything for free. The entire process of buying the car and getting it fixed has been easy thanks to all the great staff :) More
by SADIE.HART864
Verified CustomerJuly 20, 2021
Holly was patient with us and kept in contact until we were ready to purchase a Tucson. We love our new (to us) vehicle and had a good experience with the dealership. were ready to purchase a Tucson. We love our new (to us) vehicle and had a good experience with the dealership. More
by leahwitt45
July 20, 2021
It's a pleasure to come in and visit with Tabatha and Jeremy. I have complete trust in their work on, and care for, my Hyundai. Jeremy. I have complete trust in their work on, and care for, my Hyundai. More
by Driver
July 18, 2021
The employees are very friendly and helpful. When I really need a car I went there for the first time and my experience was very surprisingly how helpful they are. really need a car I went there for the first time and my experience was very surprisingly how helpful they are. More
by jwichilbul
Employees Worked With
Other Employees :
Garrett Clunie, Hannah Choquette, Cherae Cozzi, PJ Pourjami, Brian Carter, Carli Call
July 18, 2021
Love this dealership, the staff members are all great and so helpful and always friendly. I'm on my 8th Hyundai, that's how great they are. so helpful and always friendly. I'm on my 8th Hyundai, that's how great they are. More
by CHICAGOBORNBOY
July 16, 2021
Always friendly and professional. Also accommodating with scheduling and trying best to make time convenient as I drive from California to come to Lithia Hyundai in Reno when Roseville would be much clo with scheduling and trying best to make time convenient as I drive from California to come to Lithia Hyundai in Reno when Roseville would be much closer. More
by Judy Bagley
Employees Worked With
July 15, 2021
As a first-time buyer Garrett and Devin made the entire process quick and easy! They were able to answer all my questions and even worked with my crazy schedule to get the job done. Will highly recommend t process quick and easy! They were able to answer all my questions and even worked with my crazy schedule to get the job done. Will highly recommend to family and friends! More
by Kathia Benitez
July 14, 2021
Although, I would recommend this business. I feel that the whole place is dysfunctional. We found the car we wanted and we were ready to buy. This was about thirty minutes into our visit. We ended up bei the whole place is dysfunctional. We found the car we wanted and we were ready to buy. This was about thirty minutes into our visit. We ended up being there for FIVE hours and might have been longer had I not begun to raise a fuss. CJ was awesome and he helped to keep us (me) calm. More
by wyatt22198
Employees Worked With
David Lennox, Jayce Robinson
