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Lithia Hyundai of Reno
Reno, NV
4,039 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,041 reviews
November 10, 2024
Wish you had a Hyundai dealership in Fallon NV. My service was only available at a dealership and you offered a ride service to my home. I had to leave my vehicle for three days. Overall the staff My service was only available at a dealership and you offered a ride service to my home. I had to leave my vehicle for three days. Overall the staff was great and service was completed as mentioned. More
by rothdr3
Verified CustomerEmployees Worked With
Other Employees :
Was assigned a service rep but I do not remember name was a five star., Bill Dayton
November 10, 2024
I showed up for my 2pm appointment for an oil change and no one said a word to me for 10 mins. I finally Had to speak up and I asked if I was In the right area. They said yes and then that was it. Finally a no one said a word to me for 10 mins. I finally Had to speak up and I asked if I was In the right area. They said yes and then that was it. Finally another person came and took my keys and said asked if I had a ride because my appointment would take 3-4 hours. I didn’t have a ride and had to find one. It was the most irritating experience. The only time they were nice and helpful was when I bought my car because they just want to “earn your business”. More
by Mbotelho723
Employees Worked With
I don't know who helped me
November 08, 2024
I had great experiences with Lance and lithia hyundai for all of our car care needs. They take great care of us and our car. Its always a positive experience. all of our car care needs. They take great care of us and our car. Its always a positive experience. More
by marcdiamond6
Employees Worked With
November 07, 2024
He did a great job, and he kept communications with me during the whole process. He was really nice. The car runs great when he found out my part wasn’t covered by the warranty he found a way to get it co during the whole process. He was really nice. The car runs great when he found out my part wasn’t covered by the warranty he found a way to get it covered by Hyundai. He went above and beyond excellent service. More
by lettybug09
Employees Worked With
November 06, 2024
Clean dealership and a terrific staff. Only negative is you need more help answering phones. Only negative is you need more help answering phones. More
by johnjsheedy
November 06, 2024
Worst car buy experience with no truthful loan agreement. No one available after deal Please do not respond No one available after deal Please do not respond More
by Jhawkbob @ me.com
November 06, 2024
Dan was very easy to deal with while I was purchasing my vehicle at Lithia vehicle at Lithia More
by ROBROBLES17
Employees Worked With
November 05, 2024
The have pretty good customer service, nothing special, but they get the job done. I have been in a few times for various things for my car. The one thing I was really frustrated by was not being able to g but they get the job done. I have been in a few times for various things for my car. The one thing I was really frustrated by was not being able to get a loaner car when my car was being worked on for two weeks. More
by Stibbens
Employees Worked With
November 05, 2024
last oil change too over 2 hrs and there was the smell of burning oil for a while after as if someone had spilled some on the exhaust system. burning oil for a while after as if someone had spilled some on the exhaust system. More
by KIM71
Employees Worked With
November 05, 2024
Lithia always provide good customer service. 90% of the time they are knowledgeable and fair 90% of the time they are knowledgeable and fair More
by AUBREYGURZI79
Employees Worked With
