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Lithia Hyundai of Reno - Service Center

Reno, NV

4.3
1,757 Reviews

1,757 Reviews of Lithia Hyundai of Reno - Service Center

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January 21, 2023

They’re very friendly there and they do a great job. , I purchased my car there and that’s where I take it for service More

by XENA501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chantel Kaminskaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drea McGiffin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Tabatha Culver
Jan 23, 2023 -

Lithia Hyundai of Reno responded

Thanks for the awesome review! We're glad to have you in the Lithia Hyundai of Reno family!

January 20, 2023

Everyone was inviting in this dealership upon arrival and the waiting areas were very clean! More

by ANNJELLICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Kaminskaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drea McGiffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Tabatha Culver, Gio Castro
Jan 20, 2023 -

Lithia Hyundai of Reno responded

We appreciate that, Anjellica! Thanks for sharing your awesome feedback with us at Lithia Hyundai of Reno. See you next time!

January 20, 2023

Alway great service. Once you get your in but trying to get to the device departments was hard More

by LADELIMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
Jan 23, 2023 -

Lithia Hyundai of Reno responded

Thanks for sharing your valuable feedback. We apologize for the inconvenience of getting to the service department and will work to improve this going forward. Safe travels!

January 19, 2023

I come to Lithia Hyundai of Reno for all of my oil changes and other vehicleservices. Tabitha is extremely nice, helpful, and always remembers me! She gets me in and out very efficiently. Tabitha More

by JPEZINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
Jan 20, 2023 -

Lithia Hyundai of Reno responded

Thank you for the kind words about Tabitha and the Lithia Hyundai of Reno team! We always look forward to seeing you and appreciate your loyalty. Until next time, safe travels!

January 18, 2023

Excellent service, wonderful personnel, competitive pricing, superior product line, my family has purchased eight vehicles through this dealership. I recommend them to everyone. More

by GW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Lithia Hyundai of Reno responded

We don't take your loyalty for granted here at Lithia Hyundai of Reno. Thanks for being a valued customer over the years and continuing to trust our team with your automotive needs. Until next time, safe travels!

January 18, 2023

I was pleased with the overall service I received from all staff in purchasing my new vehicle. 😀 More

by BENDER.FLORINDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desmond Carolino
Jan 19, 2023 -

Lithia Hyundai of Reno responded

We love to hear that! Thanks for choosing Lithia Hyundai of Reno for your automotive needs!

January 17, 2023

I love the car I got from these guys, and the service was the best I’ve ever had when buying a car. More

by WHUSTON86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Lithia Hyundai of Reno responded

Thank you so much for sharing your wonderful experience with us! We're always happy to help at Lithia Hyundai of Reno!

January 16, 2023

They act like it’s a problem to help after I paid my Warranty & Car which was a lot!! They should be nice, at-least they have a job! No one wants to go somewhere and feel that way. I will never buy her More

by JUSJULES24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t see the ones that were not so nice listed above
Jan 18, 2023 -

Lithia Hyundai of Reno responded

Hello, I regret to hear about your experience with our service team. This is not representative of our high standards of customer service, and I’d like to learn more about your visit. Please give me a call at the number below when convenient so we can discuss this further, thank you. Andrea McGiffin 775-682-3368 Customer Relations Manager

January 16, 2023

Friendly, efficient, reliable, helpful, accommodating, knowledgeable; and a clean and sanitary facility. I always leave feeling safe and secure in my car. More

by DPRINGBORN
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini, Tabatha Culver
Jan 17, 2023 -

Lithia Hyundai of Reno responded

That means so much to us here at Lithia Hyundai of Reno! Thanks for the kind words and being a valued customer. Safe travels!

January 16, 2023

I would recommend Lithia Reno. The staff was friendly and helpful. I took my daughters car in for a recall software update. I was also able to get her car serviced including new ti More

by KIMYOUNG003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Olsen, Matt Franceschini, Tabatha Culver
Jan 17, 2023 -

Lithia Hyundai of Reno responded

It was our pleasure to assist you here at Lithia Hyundai of Reno, Kim! Thanks for the wonderful review and if you need anything else in the future, you're always welcome!

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