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Lithia Toyota of Medford

Medford, OR

4.6
4,816 Reviews
Lithia Toyota of Medford is focused on providing customers with an honest and simpler buying and service experience. We believe in giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Medford joined Lithia Motors in December 1974 and became the second Lithia store. They moved from their location at the Lithia Motors headquarters to a brand-new facility in 2000. Lithia Toyota of Medford has been awarded the prestigious Toyota President's Award for 16 consecutive years. Lithia Toyota of Medford, near the surrounding areas of Medford, Ashland, Grants Pass, Central Point, Jacksonville and Rogue River Oregon, features a wide selection of new Toyota and used Toyota cars, trucks and SUVs. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma, Tundra, Scion xD, xB, tC, & Scion iQ. Lithia Toyota of Medford also has Toyota Certified Used Vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,816 reviews

June 10, 2022

Friendly, no pressure staff, was able to find me a car that fit my budget. Did tell me a price before the test drive but revoked it once inside. More

by PLOWMAN.CHRISTOPHER
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Lithia Toyota of Medford responded

Christopher, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Luis, Benjamin, and our team, and we look forward to working with you again. Troy Kloke, General Sales Manager

June 10, 2022

I bought a used vehicle that runs drives poorly and am stuck with it, salesman did an amazing job and finance guy was great to work with. The only exception would be whoever the high up guy is refused to More

by ANTHONYJOSE541
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Seegmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Lithia Toyota of Medford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Troy Kloke, General Sales Manager

Jun 10, 2022 -

ANTHONYJOSE541 responded

I already tried working with you guys on it and you weren’t willing to work with me on it. Went back and forth for over a week about it.

June 10, 2022

Zack did a great job at helping me understand the issues that were going on with my suburban More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Jun 11, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

June 09, 2022

The crew provided excellent service. I will recommend to others and I will definitely return. More

by Brendan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Lithia Toyota of Medford responded

Thank you, Brendan. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

June 09, 2022

Dropped 2017 Taco TRD OR off for 30k service without appt. John McNerney helped me. He answered my questions regarding what all would be included. He called later to ask about replacing in-cabin air fil More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Lithia Toyota of Medford responded

It's great to hear that John and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

June 09, 2022

I took my toyota in because it wasn’t downshifting. They did minimal testing and said it needed a new transmission. Meanwhile I told them I had just put a new low miles one in and it had not solved t More

by rogerramsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarren Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2022

You guys are the best Im happy with this job . you guys did a great woork More

by RICARDOOLVERA26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Oppy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Knuepel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Kyttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ireland Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Curphey, Thomas Pitts
Jun 09, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

June 09, 2022

They where so nice and friendly. They are very helpful with everything. I’m so greatful More

by JOJOSMITH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

June 09, 2022

Been a Lithis buyer for years am happy with autos , sale people and service . Please stop silly computer madness More

by Countryboysteve
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us, Steve. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

June 09, 2022

Friendly, informative staff. Comfortable waiting rooms with TV. Clean premises including clean restrooms. Very efficient. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear John and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

Jun 12, 2022 -

NONE3 responded

Very helpful staff

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