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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
4.5
4,810 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

June 09, 2022

They where so nice and friendly. They are very helpful with everything. I’m so greatful More

by JOJOSMITH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Jun 09, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

June 09, 2022

You guys are the best Im happy with this job . you guys did a great woork More

by RICARDOOLVERA26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts, Ireland Lee
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Jun 09, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

June 09, 2022

I took my toyota in because it wasn’t downshifting. They did minimal testing and said it needed a new transmission. Meanwhile I told them I had just put a new low miles one in and it had not solved t More

by rogerramsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarren Brown
Report | Print
June 09, 2022

The crew provided excellent service. I will recommend to others and I will definitely return. More

by Brendan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Jun 09, 2022 -

Lithia Toyota of Medford responded

Thank you, Brendan. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

June 09, 2022

Honest about wait time, car was done 15 min earlier than stated for oil change. More

by Mike
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Jun 09, 2022 -

Lithia Toyota of Medford responded

Mike, Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. John and our team appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

June 08, 2022

When getting an oil change technician noticed the radiator and hoses needed to be replaced due to age. Thank you for checking engine parts and advising. Thank you for fixing in a timely manner. More

by SALES@MARTINDOOR-WINDOW.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Jun 08, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

June 08, 2022

It was easy to make a maintenance appointment. The service rep Jerren got me started on time, and my car was finished quite a bit sooner than expected. Thanks, guys! More

by HIDEOUT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Jun 09, 2022 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jarren met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

June 08, 2022

Were able to do bulb replacement bulbs but $55 got three bulbs? Nothing else to report More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Report | Print
Jun 09, 2022 -

Lithia Toyota of Medford responded

Thank you! Scott and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

June 08, 2022

The staff is friendly and helpful and I didn't have to wait a long time for them to service my Camry. The price was good too. More

by rogersrobin52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know their names
Report | Print
Jun 09, 2022 -

Lithia Toyota of Medford responded

Robin, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

June 07, 2022

Scott and Mike were a pleasure to work with! Amazing service. The three hour drive was definitely worth it! More

by BURGEYX2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Mike Rapport, Scott Weigand
Report | Print
Jun 08, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

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