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Lithia Toyota of Medford

Medford, OR

4.6
4,816 Reviews
Lithia Toyota of Medford is focused on providing customers with an honest and simpler buying and service experience. We believe in giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Medford joined Lithia Motors in December 1974 and became the second Lithia store. They moved from their location at the Lithia Motors headquarters to a brand-new facility in 2000. Lithia Toyota of Medford has been awarded the prestigious Toyota President's Award for 16 consecutive years. Lithia Toyota of Medford, near the surrounding areas of Medford, Ashland, Grants Pass, Central Point, Jacksonville and Rogue River Oregon, features a wide selection of new Toyota and used Toyota cars, trucks and SUVs. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma, Tundra, Scion xD, xB, tC, & Scion iQ. Lithia Toyota of Medford also has Toyota Certified Used Vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,816 reviews

February 23, 2021

Lithia Toyota of Medford makes me feel like my time is valuable, getting me in and out as fast as possible while they do an amazing job. More

by NIsha Mora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

February 23, 2021

Always great and fast service, John McInerney is the best ever. Remembers me and my vehicle. Gives me my service option in a fair and straight forward manner More

by SBOYCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with John here at Lithia Toyota of Medford. Mark Grossman, Service Manager

February 23, 2021

Anytime we have had work, oil changes or purchases there Lithia staff were always prompt, courteous, and professional as one would expect for a customer service perspective. More

by GJXXJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Soares
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Oppy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Lithia Toyota of Medford responded

We appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

February 23, 2021

John Mcnerny is and always will be the best.....I'll John Mcnerny is and always will be the best..... I'll work with anyone there, but John is definitely the go to man. I know he always has our best in More

by rusvon618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with John here at Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

February 22, 2021

Service was prompt. I had an appointment for an oil change. Was in and out again in less than 45 minutes. Service Representative was polite and helpful. More

by WILSONDEBRAJ
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else, we look forward to seeing you next time! Mark Grossman, Service Manager

February 22, 2021

They were very pleasant to deal with, but due to finances at this time we were not able to purchase a car, but hope to in the future More

by DHSCHMADER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Solorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

February 19, 2021

Called back within 24 hours to schedule my service. The service was prompt, and the shuttle driver was there quickly to give me a ride home. More

by KSTAHNKE_25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Feb 19, 2021 -

Lithia Toyota of Medford responded

Hello there! Thanks for taking the time to leave us a review. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as a valued customer in the future! Mark Grossman, Service Manager

February 18, 2021

Had a very good experience at Lithia Toyota. Quick and friendly service. I was in and out in no time, and the woman who waited on me, at the service department was friendly and helpful. No complaints. Ju More

by TOTOCAT_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember her name, but she was great.
Feb 18, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

February 18, 2021

Everything and everyone was wonderful as always! Lithia Toyota is my favorite dealership and I will continue to return for years and years to come. More

by DANI211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Barringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Lithia Toyota of Medford responded

Thank you, Dan, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

February 18, 2021

Everyone we dealt with did a great job. we felt at ease the whole time, not like we were "haggling" like you usually have to do at a car dealership. More

by RBALDWIN0303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Ledesma Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

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