Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lombard Ford
Barkhamsted, CT
1,119 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,119 reviews
Verified Customer
Helpful February 26, 2022
I had a great salesman, very professional. , very knowledgeable about the car. Very happy overall , very knowledgeable about the car. Very happy overall More
by sheilamsmith27
February 25, 2022
This is the 3rd warranty I have bought through Lombard. I have dealt with Emma and Jack and they are excellent. Thank You. I have dealt with Emma and Jack and they are excellent. Thank You. More
by Mark
February 24, 2022
Good call on troubleshooting my car problem. I enjoy going there and talking to the very friendly people. They let me test drive one of the trucks. I enjoy going there and talking to the very friendly people. They let me test drive one of the trucks. More
by PATHHIKER
Employees Worked With
Mark Jones, John Cersoli
February 21, 2022
Great job guys! They checked for recalls and did find two. They had the parts and conducted the repair. They checked for recalls and did find two. They had the parts and conducted the repair. More
by Denjal
February 10, 2022
Long wait times - very high pricing (parts and labor) - dash error messages after service performed dash error messages after service performed More
by SBALCEZAK
February 04, 2022
Lombard ford is a great place to do business with very reliable and they keep you informed on your car’s progress reliable and they keep you informed on your car’s progress More
by freddyfriedman
Employees Worked With
Other Employees :
Polly, John Cersoli
February 04, 2022
We found no pressure by anyone . They answered any questions we had . it was a very friendly and relaxed experence. questions we had . it was a very friendly and relaxed experence. More
by EAGLEEARTH2
February 03, 2022
Friendly and professional. Took care of issues ignored by our previous dealer. Fit all the work in their day for us! They did a lot for us, but no one reviewed it at the end, or told us what parts were by our previous dealer. Fit all the work in their day for us! They did a lot for us, but no one reviewed it at the end, or told us what parts were ordered (door handles???). All of us were joking about the very uncomfortable chairs. Overall, this is a solid place with great customer service and we're glad we are doing business here. More
by sjcarboni
Employees Worked With
Everyone in, the Service, Dept, John Cersoli
