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Long McArthur Inc
Salina, KS
1,530 Reviews
Long McArthur has been family owned and operated since 1951, we are currently on our 5th generation. We are Driven to Give Back to our community giving financially to many local charities and like to help out by giving of our time as well. We are the #1 Ford Super Duty dealer in Kansas 3 years running. We like our custom vehicles being a Roush, Shelby, and Custom Off Road Truck dealer. So if you are looking for something special, then check out our vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 1,530 reviews
September 12, 2025
Darin was ABSOLUTELY great to work with but it’s his team members, Shawn and Lish, that took it next level for me! Communication was excellent across the board and now I get to enjoy my very first brand sp members, Shawn and Lish, that took it next level for me! Communication was excellent across the board and now I get to enjoy my very first brand spankin’ new BRONCO! I’ll def be a returning customer. Ohh, and can’t forget the professionalism of the delivery driver. An all around great experience:) Highly recommended! More
by Marietara1111
September 05, 2025
Darin and the staff at Long MacArthur were awesome to work with and made the process as smooth and easy as possible for a first time buyer! Thank you again! work with and made the process as smooth and easy as possible for a first time buyer! Thank you again! More
by Tate
August 31, 2025
Nine months ago I bought a BMW X6, it was a smooth process-zero pressure. Three weeks ago it was totaled by baseball size hail we encountered coming home from Colby. Because of the wonderful experienc process-zero pressure. Three weeks ago it was totaled by baseball size hail we encountered coming home from Colby. Because of the wonderful experience I had with my BMW I went back. Chris made finding my new car effortless and again no pressure! His assistant Tayge was the most thoughtful person, ensuring on each vehicle I test drove I understood the features and was confident before leaving the lot. He genuinely cares about customers and it shows through his intentional actions. I will continue to purchase from Long Mac and cannot recommend them enough! More
by ksneath
Employees Worked With
August 30, 2025
I can't say enough about the excellent service that I received. I purchased our Ford Expedition from South Dakota, and Mike went above and beyond to make sure we were taken care of and had everything tak received. I purchased our Ford Expedition from South Dakota, and Mike went above and beyond to make sure we were taken care of and had everything taken care of. They have made me a return customer. The next time I buy a vehicle, they will be the first place I look. Thanks for the excellent service. More
by budlaude
Employees Worked With
Mike Mull
August 18, 2025
Purchasing a vehicle out of state can be a scary experience. When I found a unique vehicle listed at Long McArthur over 10 hours away from me, I knew I needed to move quickly to secure a deal. experience. When I found a unique vehicle listed at Long McArthur over 10 hours away from me, I knew I needed to move quickly to secure a deal. Mike Mull was my salesperson and he went above and beyond throughout the entire process. From making an introductory video and being my eyes, ears, and nose on the ground sharing insight along with additional pictures & videos to ease my worries along the way. On top of all that, this particular vehicle had a special paint and I was worried about the wash process and chemicals used. Mike did his own research and went, bought the special soap, and he went in personally washed the car on a Sunday. I was so thankful for him going above and beyond to address my concerns about the paint care. I’ve purchased many vehicles over the years and I will say that Mike Mull and Long McArthur Ford have made the experience smooth and made me feel like I was a priority for them. All of this was for a used car even, not even a new one, which makes it that much more impressive. More
by Jason L.
June 08, 2025
Sold me a new 2024 F250 that had an A/C issue on the first day. After the repair was done I am advised that it already had an A/C issue in the first 800 miles that it was driven by a SAles Mgr. as a d first day. After the repair was done I am advised that it already had an A/C issue in the first 800 miles that it was driven by a SAles Mgr. as a demo. It has since been in the shop in excess of 100 days and has had the module replaced, (2) A/C compressors, had 2 electrical issues and is now in to replace the A/C Evaporator. I have been offered loaners and did take advantage of them initially; the problem is that you can only drive them 2,000 miles and I drive between 50k - 60k miles per year. I went over on the first vehicle and was advised to not do that again. I am not going to trade out vehicles every 2 weeks. I should have been told about the issue from the beginning and then when I ask them to trade me out of it I received the lowest discount on a new one and the lowest trade amount. I was advised that they could give auction value as that’s where they would take it based on the history of issues. How disappointing when two dealers who did not sell me the truck will give more for my trade and a better discount on the replacement. Truly unbelievable. I can’t wait to get their canned response if we’re sorry for your experience and would like to discuss the problem with further. More
by t.norcross
Employees Worked With
June 05, 2025
Horrible experience with this dealership. Inquired about a vehicle online - did the credit app - got approved. They tried to bully me into a deposit and then refused to return any calls or Inquired about a vehicle online - did the credit app - got approved. They tried to bully me into a deposit and then refused to return any calls or texts. This place is a joke. More
by rrbrock6334
Employees Worked With
May 24, 2025
Huge selection of trucks, very clean, professional, and awesome staff. The buying process was so easy and I was not pressured. Would definitely buy here again. awesome staff. The buying process was so easy and I was not pressured. Would definitely buy here again. More
by NewF150Owner
Employees Worked With
May 21, 2025
From start to finish, the purchase of our Lincoln Nautilus was wonderful. Our sales professional, Mike Mull, was extremely helpful and knowledgeable. The ancillary staff was also very accommodating a Nautilus was wonderful. Our sales professional, Mike Mull, was extremely helpful and knowledgeable. The ancillary staff was also very accommodating and helpful. We would definitely recommend them to family /friends and would most certainly buy another vehicle from Mike! More
by Glust
May 12, 2025
Great professionalism! All staff great work with. Mike Mull was a very thorough salesman and transparent and honest. We loved everything about doing business here. All staff great work with. Mike Mull was a very thorough salesman and transparent and honest. We loved everything about doing business here. More
by Brenna
