Luther Kia of Bloomington
Bloomington, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed - 4:00 AM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed - 4:00 AM
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I had an appointment for 1:00 pm for an oil change, tire rotation and check up. It took over 3 hours to complete! Why make an appointment? When I went to pay for my service I was told that I needed a new ba rotation and check up. It took over 3 hours to complete! Why make an appointment? When I went to pay for my service I was told that I needed a new battery but only when I asked if there was anything I should know. The service tech said my battery was bad and needed to be replaced as he texted me. I told him the number he texted was a landline and I didn't get the message! I was sitting in the waiting room -- why didn't he just come and tell me? When he quoted me the price I was shocked and said I would check around. I haven't bought a battery in years and found that the price was comparable. When I called back the next day to make an appointment to get a new battery installed I was told I couldn't get in until January 2nd!! That's 3 weeks I'm supposed to wait for a new battery! In the meantime, what am I supposed to do? Not go anywhere or hope and pray that my car starts when I need it to and doesn't die along the way? This is totally unacceptable service and I'm very disappointed! Linda Glass More
They contacted insurance for us, and kept us updated on the process and progress of repair. the process and progress of repair. More
I had a great experience with James. He was very helpful and helped problem solve in order to find what we needed. He was very helpful and helped problem solve in order to find what we needed. More
The staff is knowledgeable and responsive to my needs. They were easy to work with and did a nice job on following up. They were easy to work with and did a nice job on following up. More
Dealer was very personable but also not too pushy and very knowledgeable about all the features that would appeal to me. very knowledgeable about all the features that would appeal to me. More