Maita Toyota of Sacramento

This was the first time since we bought our vehicle from Maita Toyota and have been servicing it there since. The tire which we bought was from Maita and was not fixed. I had to wait another hour for them Maita Toyota and have been servicing it there since. The tire which we bought was from Maita and was not fixed. I had to wait another hour for them to do what should have been done it was not noted on the service order even though I told them the indicator light was on when I checked it in. The vehicle had been left there for the better part of the day so quite unhappy. More

Maita Service Center always does a great job--I've been going to them for years. I never have to worry about my car getting taken care of, whether a big or small job. The customer service is top notch as going to them for years. I never have to worry about my car getting taken care of, whether a big or small job. The customer service is top notch as well. More

Efficient and empathetic from the greeting ( thank you Kali) to the completion (thank you Lee.) Everybody appeared to be working together to take care of the large lines of cars in a timely manner Kali) to the completion (thank you Lee.) Everybody appeared to be working together to take care of the large lines of cars in a timely manner More

Priscilla did an excellent job to make sure that my car was repaired as soon as possible. I appreciate her valuable assistance and friendly service. was repaired as soon as possible. I appreciate her valuable assistance and friendly service. More

Excellent customer service. Jorge rom the tire dept. and Karina was very friendly, professional and excellent communication skills. Answered all my questions regarding the new tires I have purchased. Thank Karina was very friendly, professional and excellent communication skills. Answered all my questions regarding the new tires I have purchased. Thank you More

I waited for 3.5 hour to get maintenance done originally the person quote me eta of 1.5 hour. No communication i have to go ask myself what’s taking so long. The tech said they forgot about me and my serv the person quote me eta of 1.5 hour. No communication i have to go ask myself what’s taking so long. The tech said they forgot about me and my service was already completed . Poor services More

Was in service light cane on, left the car for a day half for service. Still had to return for lights. Was told I can do it myself, if I didn't want to come in or go on Utube. Said that's why I paid Toyota for service. Still had to return for lights. Was told I can do it myself, if I didn't want to come in or go on Utube. Said that's why I paid Toyota almost $800.00. I was appalled! If you look at my other feedback (5-6) emails, I have to return several time to have someone that know what they were doing to reset all maintenance lights. I have been a customer over over 35yrs and I can say the quality diminished. I don't like returning to the office for something I brought my car in for. Please talk to you techs, not to never suggest a customer to go on Utube or reset anything themselves. I will be communicating with Val Valadez, because he has been there for a long time and have service some of my other Toyota's in the early days. More

I have always received excellent customer service at this dealership. They are courteous, thorough, and kind. They have never disappointed me. I will continue to book my service needs here a Maita Toyota. dealership. They are courteous, thorough, and kind. They have never disappointed me. I will continue to book my service needs here a Maita Toyota. More

Got in when promised at 7am. Checked my tire that was purchased from them. Large hole from nail so they just replaced the tire. So happy that I now feel safe driving around town. purchased from them. Large hole from nail so they just replaced the tire. So happy that I now feel safe driving around town. More

This was easy. The service was done quickly while we waited. The waiting room was big and seats were far apart so we didn't have to sit. close to other people. All of the staff were friendly. waited. The waiting room was big and seats were far apart so we didn't have to sit. close to other people. All of the staff were friendly. More