Maita Toyota of Sacramento

I ALWAYS HAVE THE BEST EXPERIENCE AT MAITA TOYOTA. THE ADVISORS, LOT PORTERS, AND ALL OTHER STAFF ARE SO POLITE AND EASY TO WORK WITH. ADVISORS, LOT PORTERS, AND ALL OTHER STAFF ARE SO POLITE AND EASY TO WORK WITH. More

Really fast service max been there waiting 1hr 30 min . They have good employees they try there best to explain every detail of your plan or service done . They have good employees they try there best to explain every detail of your plan or service done . More

CJ (sales) was very helpful , unfortunately he was faced with a difficult situation since I had to leave abruptly due to a serious medical condition. When I returned, CJ made sure that all my questions were with a difficult situation since I had to leave abruptly due to a serious medical condition. When I returned, CJ made sure that all my questions were answered and all my concerns resolved. Initially, I had a problem with the JBL subwoofer and needed to take the new Camry to the service department. Junko Case was amazing! She really was my advocate and helped me pin point the issue and made sure it was resolved. At first, the service team re-adjusted the fader and bass and thought all was OK..but the rattle was still there and I was not satisfied. It was at this point that I asked CJ to intervene for me. He asked the service supervisor to come look at the issue, since we now had it pinned down a little better. Val was awesome! He and his team came up with a creative solution to the issue (rear packing tray poorly packed resulting in a buzzing/vibration noise even with volume at only 10-15). When I returned to pick up my car, again Junko stepped in to make sure things were right and I was happy. I very much appreciated your staff ..I very much felt that I had true advocates who were working hard to be sure I was truly happy. So...a BIG SHOOT OUT to CJ, Junko, Val and the service team! Thank you. More

We sat there for 3 hours just for them to tell me they needed to order a part. Really for the eyeglass holder they should have see that within 15 minutes it is not like it is a mechanical part that they needed to order a part. Really for the eyeglass holder they should have see that within 15 minutes it is not like it is a mechanical part that they have to get into. More

Nice employees and great job! Prices were a little high for an oil change. I would come back again. The social distance waiting area was nice. for an oil change. I would come back again. The social distance waiting area was nice. More

Pedro was insightful honest friendly patient and attentive! I Love my Toyota Tacoma and ALWAYS know it is in the best hands with you guys! Thank you Toyota 😃 attentive! I Love my Toyota Tacoma and ALWAYS know it is in the best hands with you guys! Thank you Toyota 😃 More

I got in slightly late, but that was not a problem. The tire pressure was increased as I requested to my specifications. I was treated very well and got out in good time. tire pressure was increased as I requested to my specifications. I was treated very well and got out in good time. More

Lee was great in service dept., but still dealing with fogged up windshield on inside when conditions cold and lots of moister in air. Val said it was towels but that's not it. fogged up windshield on inside when conditions cold and lots of moister in air. Val said it was towels but that's not it. More

Shannon was very rude, inconsiderate, and hostile. I don’t plan on returning to your site again. You just lost a loyal customer. Very disappointing. don’t plan on returning to your site again. You just lost a loyal customer. Very disappointing. More

You need to get a louder PA system I never heard my name called was there 3 hours found out my car was done in 1 hour I told service guy I would wait for car. You really need new PA system something that ca called was there 3 hours found out my car was done in 1 hour I told service guy I would wait for car. You really need new PA system something that can be heard over the TV. More