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Maita Toyota of Sacramento

Sacramento, CA

4.0
5,214 Reviews
Maita Toyota is a full service Toyota Dealership. Offering New Toyota's, Certified Used Toyota's and Used Vehicles, conveniently located off Business 80 and Fulton Avenue exit. Our Service and Parts operations are full service, offering all aspects of complete vehicle servicing, and parts sales. Maita Toyota is family owned and has operated in the greater Sacramento area since 1988. Please visit our website at www.maitatoyota.com or give us a call at 916-481-0855. We look forward to serving you.
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2500 Auburn Blvd

Sacramento, CA

95821

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Showing 5,214 reviews

August 02, 2022

I expect to receive a ride, both ways when the service is going to take the whole day, but they offered only one way ride. When picking up, it took forever (almost 30 mins) to bring the car out, when the ser More

by KAMLESH1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Duenas
Aug 05, 2022 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

July 30, 2022

Took in for 5K maintenance. Fluids were not topped off. Both washer and coolent containters were nearly empty after service. Because I was leaving the next day on a trip, I refi More

by RKPAINTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junko Case
Aug 05, 2022 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

July 30, 2022

Well recommended. They take their time Making sure your needs have been met with your vehicle More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valadao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norbert Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Maita Toyota of Sacramento responded

Thank you for the 5-Star rating! We appreciate your business and awesome review.

July 30, 2022

Took my car in for 5'000 maintenance. In and out as promised. All done perfectly. This is the 3rd new car I have bought from Maita Toyota of Sacramento. Excellent service if one of the More

by JACKGILMORE64
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Maita Toyota of Sacramento responded

Thank you for the great review! We appreciate you choosing Maita throughout the years.

July 29, 2022

The phone quote was $109. Service tech quote was $355 and up $900+. Very frustrating. And, felt like a bait and switch situation. Either the phone reps need further training More

by PPEAR91700
Recommend Dealer
No
Employees Worked With
Leslie Maita
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

July 27, 2022

It took over 3 hours for 30,000 mile maintenance. When I arrived to pick up the car, I stood outside 15 minutes for my car to be brought forward. The windshield looked like it had been sprayed and More

by jem2592
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2022

Asked service team not to perform two services that had originally been requested. Asked them to remove these services hours before appointment. Secretary said she would pass on message. They performed the More

by cthedan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
Aug 05, 2022 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

Aug 05, 2022 -

cthedan responded

Thank you for the apology, but I need an actual response--what can you offer me to make this right?

July 23, 2022

Was charged something that wasn’t even installed? ? And the intro to how to use was worse ! Hopefully they take care of my issues and don’t continue to run me around! Love my new truck but customer se More

by JOSEPHLDEW
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roland in finance
Aug 05, 2022 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

Aug 05, 2022 -

JOSEPHLDEW responded

It took them a few days to sort it all out ! The best help I got was fro the CSI lady named Abby ! She was very helpful and got my Bluetooth system all straightened out!

July 19, 2022

Everyone was very pleasant and professional. .always great service when I have my vehicle serviced here.. More

by DPEPSIASAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
QERIM RACAJ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Maita Toyota of Sacramento responded

We appreciate your 5-Star rating

Jul 21, 2022 -

Maita Toyota of Sacramento responded

Thank you for the 5-Star rating! We appreciate your business and awesome review.

July 18, 2022

The service was quick and efficient. They had my car done in about an hour and I had dealer coupons for a price reduction More

by PARKER1813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Maita Toyota of Sacramento responded

Thank you for the 5-Star rating! We appreciate your business and awesome review.

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