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Maita Toyota - Service Center

Sacramento, CA

3.9
3,933 Reviews

3,933 Reviews of Maita Toyota - Service Center

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January 20, 2021

They provided amazing warrantee services. The service rep was attentive and heard my concerns, found and corrected all issues to my complete satisfaction. I will continue to have them service my vehicle More

by PBMCONST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junko Case
Jan 21, 2021 -

Maita Toyota of Sacramento responded

Thank you for taking the time to leave us a 5 star rating - it's much appreciated!

January 20, 2021

The most trust worthy crew in Sacramento. Professional, courteous and nice. You are greeted with a smile. Nice area to wait while your car is serviced. I hope life gets back to normal. I did miss the c More

by sam341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Reyes
Jan 21, 2021 -

Maita Toyota of Sacramento responded

Thank you for choosing Maita Toyota!

January 19, 2021

It was the engine oil leaked issue. They figured it out quickly and repaired it. very friendly service. I have good experience with everyone who help me, thanks. More

by ZHANGT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junko Case
Jan 21, 2021 -

Maita Toyota of Sacramento responded

Zhangt, thank you for taking the time to share you thoughts on your visit with us and our community. We strive to make your visit the best it can be and we are happy we were able to hit that mark. We look forward to serving you in the future.

January 18, 2021

I had a great service rep. Who kept me informed of everything that was happening. Thank you Bryce and to Ralph in parts. THANKS AGAIN More

by RLUERA5910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Shibata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Maita Toyota of Sacramento responded

Thank you for taking the time to leave us a 5 star rating - it's much appreciated!

January 17, 2021

I made an appointment for routine oil change & checkup for Tues, I waited in the lane #1, (for appointments) for 90 minutes without any contact from employees regarding such a long delay with appointment. More

by MKOENIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Latham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Priscilla Camacho
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junko Case
Jan 21, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

January 16, 2021

personnel great Val, and Raymond handle my issue greatly. Thank you guys Val is the main guy hope he be there for every and every Rickey Jones More

by RICKEY434JONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ossome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammad Haddadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond in service Dept., Marlon Nonog, Luis Mendez
January 15, 2021

Everyone was exceptional,great experience!!Especially Norbert Santos,Val Valdez and Mike Crossman.These employees should all be given a substantial raise and possibly a vacation to some tropical paradise More

by DAVISMURRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : norbert santos
Jan 21, 2021 -

Maita Toyota of Sacramento responded

Thank you for taking the time to leave us a 5 star rating - it's much appreciated!

January 15, 2021

Service advisor was great. Pretty sure is name was Jason. My complaint is that when I dropped off the car I had no problems.. after picking up the car my USB port was not connecting my phone to Apple Car pl More

by KDECARLO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

January 15, 2021

All staff members were very friendly. I didn’t have to All staff members were very friendly. I didn’t have to wait very long till i got rental car .i received more service than i expected. Thank you. More

by Younghae
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryce Shibata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junko Case, DAVID MCCREADY
January 14, 2021

Excellent service. No complaints and will come back. I would recommend the service to others. I plan to buy more vehicles from Maita Toyota in the future. More

by RAYEBELLINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
QERIM RACAJ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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