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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,091 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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5622 W Main St.

Kalamazoo, MI

49009

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Showing 5,091 reviews

April 08, 2021

The service was top notch. Quick, easy and straight forward. They made sure I was taken care of to the best of their ability. Great. More

by Bbarker2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Representative afreeman@maplehillauto.com 269-342-6600

April 08, 2021

This is our 4th purchase from MHAG. The Service Dept. made sure my 16 year old Subaru Forester and 9 year old Volvo were safe and sound, so I trust they will keep my 2021 Forester the same way. Andrea r More

by Redhead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales & service departments. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Representative afreeman@maplehillauto.com 269-342-6600

April 07, 2021

I'm always impressed by the courtesy, knowledge, and friendliness of the Maple Hill staff. My only reason for not awarding 5 stars was the wait time turned out much longer than expected. More

by PRYSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Maple Hill Auto Group responded

Thank you so much for taking the time to leave a review for us, we truly appreciate it. We are happy to hear you had a great experience in our service department, except for the wait time. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

April 07, 2021

Scheduling a service appointment was so convenient, and the service was quick, efficient, and very reasonably priced! Will definitely continue to bring my Subaru Forester to Maple Hill. More

by KELSEYH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 07, 2021

Maple Hill is the first auto dealership in my life that I am happy to be acquainted with. I have been doing business there for many years and have never had an experience that I wasn't completely satisfied More

by SAILORPHIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lena Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Nutt
Apr 08, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Representative afreeman@maplehillauto.com 269-342-6600

April 07, 2021

Maple Hill is the absolute best at service. The friendly, knowledgeable employees is a huge bonus! I honestly do not mind going to get my car serviced More

by PAT.BLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lena Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey LeRoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Nutt, Amie Freeman, Misty Figg, Che Lopez
Apr 08, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Representative afreeman@maplehillauto.com 269-342-6600

April 06, 2021

Amazing! They were so polite and professional, great quick service, had it done quicker than I was told and they washed my car! Thanks guys!!!! More

by gordaguero2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Apr 06, 2021 -

Maple Hill Auto Group responded

We are so happy that you had such a great experience during your recent service! If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 06, 2021

Steve and Noah did a great job. Happy retirement. Steve! The rest of this is to hopefully meet the minimum requirement for words in a review. More

by Kalamazoo person
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Apr 07, 2021 -

Maple Hill Auto Group responded

Thank you so much for taking the time to leave a review for us, we truly appreciate it. We are thrilled to hear that you had a great experience in our service department. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

April 06, 2021

Had great service with Maple Hill Auto when purchasing our new car! Made the purchase process very easy and were very helpful! It was a great experience. More

by J6CLANCY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Daisy Cotton
Apr 06, 2021 -

Maple Hill Auto Group responded

We are so happy to hear that you had such a wonderful experience while purchasing your new vehicle. If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 06, 2021

Long time Hyundai customer giving the Subaru style a try. Phil Lawrence, our usual Hyundai rep, was excellent with the Subaru. Job well done. Thanks More

by SG701
Recommend Dealer
Yes
Employees Worked With
Other Employees : Phil Lawrence
Apr 06, 2021 -

Maple Hill Auto Group responded

We are so happy to hear that you had such a wonderful experience while purchasing your new vehicle. If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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