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Maple Hill Auto Group
Kalamazoo, MI
5,051 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 5,051 reviews
December 02, 2020
Excellent service again. Always go above and beyond. Friendly, prompt and eager to communicate. Clear and concise in all explanations and really make your feel welcomed. Friendly, prompt and eager to communicate. Clear and concise in all explanations and really make your feel welcomed. More
by WCBROOKS
Verified CustomerEmployees Worked With
Steve Nutt
Helpful December 02, 2020
I chose Maple Hill because they had the exact 2021 Outback I was looking for and their Service Department had good reviews. No regrets. I was treated well by Phil Lawrence. Outback I was looking for and their Service Department had good reviews. No regrets. I was treated well by Phil Lawrence. More
by DAVE REPETTO
Employees Worked With
Phil Lawrence, Greg Vinstra
December 02, 2020
Phil was very helpful and did an excellent job including driving the car to our home for a test drive. He was also very knowledgeable and thorough driving the car to our home for a test drive. He was also very knowledgeable and thorough More
by JOHNTWHYTE
Employees Worked With
Phil Lawrence, Greg Vinstra
December 02, 2020
As always a great job again Thanks for all of the great servies A little longer than I wanted, But you warned me about how long it would tale servies A little longer than I wanted, But you warned me about how long it would tale More
by ROD1TON
Employees Worked With
Che Lopez
December 02, 2020
I have not yet used the Service Center. I recently purchased a car and have not needed service. I did ask for the pricing for floor mats and did not receive any response. purchased a car and have not needed service. I did ask for the pricing for floor mats and did not receive any response. More
by Minister Mitchell
Employees Worked With
December 02, 2020
excellent service. very friendly staff. always greeted with a smile. will go back again. they are clear about what is going on and what needs updating. with a smile. will go back again. they are clear about what is going on and what needs updating. More
by HLKSTR
December 02, 2020
We had a very streamlined, painless experience buying our Outback from Maple Hill. From the first contact via email to the final signing, everything went smoothly. Nick was friendly and helpful, but not push Outback from Maple Hill. From the first contact via email to the final signing, everything went smoothly. Nick was friendly and helpful, but not pushy. We got the price we anticipated on the car and are very happy with our purchase. More
by CMHOORN123
December 02, 2020
I am very pleased with all service I have received from Maple Hill. Everyone was very polite and seemed to be very knowledgeable with any questions to had. Everyone was very professional. Maple Hill. Everyone was very polite and seemed to be very knowledgeable with any questions to had. Everyone was very professional. More
by MARPA2241
Employees Worked With
Other Employees :
Steve Nutt, Amie Freeman, Misty Figg, Che Lopez
December 02, 2020
5 stars for the service dept. Looses a star of the selling staff, was not please with their attitude and assumptions toward purchasing a vehicle thru them. (So I bought else where.) Their service st selling staff, was not please with their attitude and assumptions toward purchasing a vehicle thru them. (So I bought else where.) Their service staff is very professional, knowledgeable and friendly. Denny? Shuttle driver is always great company. I love my Subaru, I bring it in with easy and no hassle. More
by JILL
Employees Worked With
Other Employees :
Steve Nutt, Che Lopez
December 01, 2020
Steve was really nice and very helpful! I didn’t feel pushed to spend more money or felt uncomfortable. He did a great job explaining everything and seemed very honest. pushed to spend more money or felt uncomfortable. He did a great job explaining everything and seemed very honest. More
by Ashlyn Alexander
Employees Worked With
Steve Nutt
