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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,079 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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5622 W Main St.

Kalamazoo, MI

49009

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Showing 5,079 reviews

March 28, 2020

I always get great service at Maple Hill. Our salesperson, Mike Zinger, is the only person my mom and I will buy our cars from. He doesn’t pressure you, and always goes above and beyond. More

by alhan
Recommend Dealer
Yes
Employees Worked With
Michael Zinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Vinstra
Mar 31, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled to hear that you had a great sales experience here. Please let us know if we can assist with anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

March 26, 2020

I was very happy with the service I recieved concerning the fuel filter replacement. It was a short visit, 15 or so minutes if you count from my appointment time. Most everyone was friendly and talkative More

by BRADPEET74
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Avery
Mar 27, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy to hear that you had a great service experience here. Please let us know if we can assist with anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

March 25, 2020

Service was great and I appreciated the loaner car. Hanna phoned me with updates. I appreciated the follow up phone call after my service. Thank you More

by diane.schmidt62
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled to hear you had such a great experience here. Please let us know if there is anything we can assist you with. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

March 25, 2020

Hannah was awesome. Best VW service ever. Hannah was awesome! Working during the pandemic with commitment and professionalism. If I were her boss, I would raise her sala More

by NEIBERGLIMA
Customer Service
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled to hear you had such a great experience here. Please let us know if there is anything we can assist you with. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

March 25, 2020

Rob Coles was awesome! Through every step of the purchase process, he was right there to make sure everything went smoothly. He was very knowledgeable about my new VW and very easy to work with! He deserves More

by FISHHUNTER444
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rob Coles
Mar 25, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled to hear you had such a great experience here. Please let us know if there is anything we can assist you with. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

March 25, 2020

Worth the drive if your local dealer is sub par I drive an hour and half to have Maple Hill service my car since my local dealer is sub par. Maple hill fixed a problem under warranty that my local d More

by Jim A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 25, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled to hear you had such a great experience here. Please let us know if there is anything we can assist you with. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

March 25, 2020

They found a problem that I didn't know that I had. I have used Maple Hill Subaru for repair and service since our second Subaru about 35 years ago. Subaru's are too expensive and the repair and service More

by RAYWYMAN
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Nutt, Che Lopez
Mar 25, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled to hear you had such a great experience here. Please let us know if there is anything we can assist you with. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

March 25, 2020

I'm always pleased with the service dept here I had some major engine work performed and I was very pleased with both Linda and Kelsey throughout the whole process. I would also like to give a th More

by GREG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Avery
Mar 25, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled to hear you had such a great experience here. Please let us know if there is anything we can assist you with. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

March 25, 2020

Maple Hill Subaru surpasses expectations! It's funny, I have never had such a great experience getting my car serviced! The staff is so friendly and I always feel that I can trust them to do a More

by debbetz2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey LeRoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled to hear you had such a great experience here. Please let us know if there is anything we can assist you with. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

March 25, 2020

recall service for my jetta The staff was very respectful and courteous. The service area was clean and the waiting room was accommodating. The time it took for the recall work More

by SETH.BUNCE271
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy to hear that you had a good experience here. We do apologize that the time estimate ran over. Please let us know if we can assist in any way. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

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