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Mark Christopher Auto Center

Ontario, CA

4.6
10,186 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,186 reviews

May 05, 2025

Dario asked me when I walked in what I was here for? I gave him my name and appointment time. He looked it up and said what can we do for you? Hello what does my appointment say? Routine service, oil c More

by MKCDTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate you taking the time to share your experience with Mark Christopher Auto Center. I understand your expectation for detailed communication regarding your service needs based on your appointment. We always strive to provide clear information about vehicle maintenance and requirements. If you have any further concerns, we encourage you to reach out to us directly. We look forward to ensuring your vehicle receives the best care in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 05, 2025

Amazing experience with Mark Christopher! Our sales rep Ozzy went above and beyond to help my mom in a new vehicle. Absolutely grateful! More

by E.COVARRUBIAS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Osbaldo “Ozzy” Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Mark Christopher Auto Center responded

Thank you so much for sharing your experience! I'm glad that Ozzy provided such exceptional service and made your mom’s car-buying journey at Mark Christopher Auto Center a great one. We're grateful for your feedback and look forward to helping again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 04, 2025

I had an amazing experience in this car dealership-- everything went perfectly. Very nice place, very clean, staff is very polite and attentive, especially Johnny Mendoza, he is the best salesman. Johnn More

by mfig73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Mark Christopher Auto Center responded

I appreciate your review! It’s great to hear that Johnny made your car-buying experience so easy and enjoyable. Our team at Mark Christopher Auto Center works hard to provide a clean, welcoming environment, and we’re glad you felt that. Thank you for trusting us and we hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 04, 2025

So far, I believe the staff do their work honest and correct. But not too sure about the mechanics, or technicians. More

by BROFOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your thoughts with us. We appreciate your confidence in our staff at Mark Christopher Auto Center. If you have any specific concerns regarding our mechanics or technicians, please don’t hesitate to reach out to us directly. Your feedback is valuable in helping us maintain our high standards. We look forward to assisting you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 04, 2025

Mark Christopher Cadillac is our dealer of choice, from the sales department to the service department always makes us feel as a valued customer. More

by silviam4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
May 05, 2025 -

Mark Christopher Auto Center responded

Thank you for the amazing review! I'm glad that both the sales and service departments at Mark Christopher Auto Center have made you feel like a valued customer. It’s always a pleasure to serve you, and we can’t wait to assist you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 04, 2025

nick is an awesome person. he was nice and courteous. he helps find what we wanted. he also worked within our budget. i will definitely come back for Nick. More

by skeovon79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Mark Christopher Auto Center responded

Thank you for the great review! I'm happy to hear that Nick was not only courteous but also helped you find the perfect vehicle while staying within your budget. We look forward to welcoming you back for your next visit at Mark Christopher Auto Center! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 04, 2025

I couldn't have been provided with any better customer service. The assistance from Erick was on point as he provided very honest opinions and feedback throughout the process. The commication before my a More

by garthbrinkley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthonny Farfan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Garth! We're thrilled to hear about your exceptional experience with us at Mark Christopher Auto Center. It's great to know that Erick provided you with honest opinions and thorough communication. We pride ourselves on our follow-up, and it's gratifying to see that recognized. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 04, 2025

The people there helped me out even with my decent credit score and they got me in a used car but it's still pretty nice and clean More

by eds.name.here.please
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry
May 04, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that our team at Mark Christopher Auto Center was able to assist you in finding a nice and clean used car, even with your decent credit score. Your satisfaction means a lot to us! We look forward to welcoming you back for your next visit. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 03, 2025

no customer service release vehicle without inspection $200,000 escalate V check engine light service differential shakes like crazy feels like I bought a junk for not running through it before it was del More

by hlitreeexperts
Recommend Dealer
No
Employees Worked With
Jason Ho
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Ho
May 05, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration regarding the issues you've encountered with your vehicle, especially the Escalade and the service it requires. At Mark Christopher Auto Center, we value customer feedback and are committed to ensuring our vehicles meet high standards before delivery. I encourage you to contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 03, 2025

Bought a brand new truck a week ago. There was a small dent on the drivers side and was given a repair bill. Still have not received a call regarding that item. Took the truck to get cer More

by bradbuenconsejo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sal
May 05, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your concerns regarding the dent on your new truck, the oxidation issue, and the delivery process. We appreciate your loyalty to Mark Christopher Auto Center and want to ensure your satisfaction. Please reach out to me directly so we can address the repair bill, verify the OnStar activation, and discuss the detailed service your truck may need. Your feedback is valuable as we strive to improve our customer service. We look forward to resolving these matters for you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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