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Mark Christopher Auto Center

Ontario, CA

4.5
10,137 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,139 reviews

February 12, 2024

Vince has always made me feel special. This is why this is my 6th purchase from MC Chevy. I get straight talk from Vince. The trust I have in Vince and Greg is why I’m a life long custo More

by SDA01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincenzo Catalano
Feb 14, 2024 -

Mark Christopher Auto Center responded

It was a pleasure to read about your sixth car-buying experience at Mark Christopher Auto Center. Congratulations on your ride! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Vince and Greg provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; I look forward to seeing you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 12, 2024

Very friendly and process went well. Vehicle was clean and ready to go very nice people to work with More

by db40cal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Mark Christopher Auto Center responded

Thank you for this amazing review! I really appreciate your business! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 11, 2024

Had a good experience…they came out right away asking what was my visit for they work pretty fast.. More

by SUY2809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Mark Christopher Auto Center responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Mark Christopher Auto Center! If there is anything else we can do for you, please feel free to give me a call. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 11, 2024

It was a wonderful experience to buy a new car from you. The service was excellent and the salesman was great, attentive and knowledgeable, which I really appreciated. More

by ircohn25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Lee
Feb 13, 2024 -

Mark Christopher Auto Center responded

I love hearing about guests who have a wonderful experience at our dealership and I am happy you are one of them! I understand that buying a car is an important decision and I am honored that you chose Mark Christopher Auto Center. Please feel free to contact me if you have any questions about your new purchase. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 11, 2024

promp, professional and very helpful. Couldnt have asked for better support. They didnt have the part in stock and made sure ro order it right away. More

by MPOTEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Think is name is Ari.
Feb 13, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 10, 2024

Waited 5 hours to have routine service. Technician seemed confused. Wi Fi did not work. Staff did not seem to care. Service at your dealership has been consistently poor. More

by mkrflute
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Hess
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
1.0
This rating includes all reviews, with more weight given to recent reviews.
JT Trimble
1.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gomez, Anthony Garrido
Feb 12, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. I would appreciate hearing more about this issue so that we may learn how to improve the customer experience. Please contact me at your earliest convenience. I hope to hear from you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 10, 2024

Nick St and Vince were extremely helpful in the purchasing of my new Sierra 2500. I wouldn’t shop anywhere else when buying any GM vehicle. I would 100% refer anyone I know looking for a GM vehicle More

by ETDIAZ04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincenzo Catalano
Feb 13, 2024 -

Mark Christopher Auto Center responded

I cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendations! It was a pleasure to assist you and please let us know when we can do so again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 10, 2024

The service there was exceptional. Staff and sales personnel were very helpful especially Jose and Rey. Overall I highly recommend MC. More

by NASIR.VCM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Enciso
Feb 13, 2024 -

Mark Christopher Auto Center responded

Hello Nasir, and thank you for your feedback. I am very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 09, 2024

Great customer service very helpful and fast services definitely will recommend for future leases and perchases More

by FPEREZ83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Trimble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 09, 2024

I worked with Vincenzo for almost 2 weeks to get the purchase together before I traveled down to the dealership to pick up the vehicle. Everything was pretty smooth, the only downside was that the OnSta More

by bjmcgruder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincenzo Catalano
Feb 12, 2024 -

Mark Christopher Auto Center responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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