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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
10,178 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,179 reviews

February 06, 2025

Great customer service Nobu was very helpful, he ordered the part needed for my recall and scheduled me when it was convenient with me. thank u nobu your the best More

by ALLSTARZLIMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear that Nobu provided you with great customer service and took care of your recall part. We appreciate your kind words and are glad we could accommodate your scheduling needs. We look forward to assisting you again at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 06, 2025

Nobu my Service advisor always is there to communicate my service needs needs and any updates along the way. More

by Kia
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that Nobu provided you with excellent communication regarding your service needs at Mark Christopher Auto Center. Our team strives to keep our customers informed every step of the way. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 06, 2025

Chelsea is a very knowledgeable, professional, and friendly service writer. She was able to attend to me 1st thing Monday morning and resolve the problem. More

by Richard Aceves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2025 -

Mark Christopher Auto Center responded

Thank you, Richard, for your wonderful review! We're delighted to hear that you found our service writer knowledgeable, professional, and friendly. At Mark Christopher Auto Center, we strive to provide prompt and effective service, and it’s great to know we could resolve your issue right away. We hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 06, 2025

Very easy to do business with, no pressure, just answers! Great team. Cadillac CT5, not listed in Make-Model More

by gregpaulsen57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words, Greg! We're thrilled to hear that you found it easy to do business with us at Mark Christopher Auto Center and appreciate your compliments about our team. We're always here to provide answers without any pressure. Enjoy your Cadillac CT5, and we look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 06, 2025

This is my 4th truck I have bought from Marc Christopher. I do shop around but they have been very professional and ultimately have the best price. More

by br.schnakenberg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Mark Christopher Auto Center responded

Thank you for your continued support and for choosing Mark Christopher Auto Center for your truck purchases! We're thrilled to hear that you've found our professionalism and pricing to be the best in the area. We look forward to serving you again in the future. Don't hesitate to share your experience with others! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 06, 2025

Jason was very helpful getting us our new Escalade IQ. He stayed a few hours after closing in order to make sure everything went smooth and helped us get educated in all of its features. He then reached More

by BGUNNARSSON9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We at Mark Christopher Auto Center are thrilled to hear about your positive experience with us. Jason is dedicated to ensuring our customers are well-informed and satisfied, and it's great to know he made your purchase of the Escalade IQ a smooth one. We appreciate your kind words and hope to see you again soon! Enjoy your new vehicle! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 05, 2025

Great customer service, alot of inventory and very helpful in making a deal that works best for you. More

by m_osorio18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Sheridan
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Feb 05, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We greatly appreciate your kind words about the customer service and our inventory at Mark Christopher Auto Center. It's our goal to help our customers find the best deals that suit their needs. We look forward to seeing you again for your next vehicle needs! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 05, 2025

Chelsea was helpful from start to finish. She ordered the part needed for my recall and scheduled me when it was convenient with my work schedule. She was very pleasant to interact with. More

by MRSMISSYLOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We're thrilled to hear that Chelsea was helpful throughout your experience at Mark Christopher Auto Center. It's great to know that she was able to assist with your recall and accommodate your schedule. We appreciate you sharing your positive experience and look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 05, 2025

Service was prompt and professional, but issue with electronics on my trax is still not resolved 🤨 More

by jda0766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback! I'm glad to hear that you found the service at Mark Christopher Auto Center to be prompt and professional. We understand that the issue with the electronics on your Trax remains unresolved, and we appreciate you bringing this to our attention. Please feel free to reach out to us directly so we can assist you further and ensure your experience meets our high standards. We look forward to hearing from you! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 05, 2025

We had an absolutely fantastic experience purchasing our 2025 Tahoe thanks to Mario Sanchez. From the moment we walked in, Mario was incredibly helpful and patient. He truly went above and beyond to ensure More

by Sharonsal72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a fantastic experience purchasing your 2025 Tahoe at Mark Christopher Auto Center. It's great to know that Mario was so helpful and made the process smooth and stress-free for you. We appreciate your recommendation and hope to see you again for your next vehicle purchase or service needs! Enjoy your new Tahoe! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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