
Mark Christopher Auto Center
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Great experience. All the staff was helpful. Bryan was great and continued to follow through with me even after the car was sold. Expressive service. great and continued to follow through with me even after the car was sold. Expressive service. More
Eddie Lopez helped us and gave us excellent service me and my wife want to thank him for making her experience easy and mine I purchased car from you before and I always had excellent service thank you Vi and my wife want to thank him for making her experience easy and mine I purchased car from you before and I always had excellent service thank you Victor and Barbara Contreras More
Had to wait 30 min for my car after being advised it was ready. Why? That's ridiculous. I had to go back to work. ready. Why? That's ridiculous. I had to go back to work. More
Set a 0900 appointment for 3/30. Upon arrival I was placed in line with all other service requests, making the appointment not relevant. In addition, my vehicle was not looked at until one day later fu placed in line with all other service requests, making the appointment not relevant. In addition, my vehicle was not looked at until one day later further making the setting of the appointment not value added. The check in process and diagnosis were primarily the reason for my rating. More
I tried to send the server know what happened but had one of the best experiences . If we had more men like are you our world would be in a better place thank you so much I will hardly recommend you guys to of the best experiences . If we had more men like are you our world would be in a better place thank you so much I will hardly recommend you guys to family and friends. More
Great work, fast turn around and even better support. Pricing is expensive but service worker handling services done made things easier and better knowing my car was being taken care as well as myself be Pricing is expensive but service worker handling services done made things easier and better knowing my car was being taken care as well as myself being taken care of. More
Dana was awesome. She is a definite asset to your Service Dept. You need more people just like her! She was such a delight we would like her to be assigned to us always. Dept. You need more people just like her! She was such a delight we would like her to be assigned to us always. More
Pretty fast service for my engine issue & Julie provided great communication throughout the process. Covid protocols are in place and the service department is top notch! great communication throughout the process. Covid protocols are in place and the service department is top notch! More
Very professional staff that helped me in the commercial fleet department. Made my purchase very quick and worked around my schedule. No pressure or stress from the team. fleet department. Made my purchase very quick and worked around my schedule. No pressure or stress from the team. More
This will be the second time using this service department this year and it will be the last time. I understand that having to take apart a vehicle can be messy but I would think cleaning up would department this year and it will be the last time. I understand that having to take apart a vehicle can be messy but I would think cleaning up would be part of the process. Both times they gave me my truck back smudged with oil not washed after having to pull the transmission to replace the rear main seal. It’s the small things that matter, I say. Not only that. I come to find an oil stain on my back seat about 6”-8” round. This is a new truck and I have leather seats. It’s beyond me why they would put anything on my seat, let alone something that may stain the seat with oil. The first time around they chipped the edge of my driver door. They did give me a full detail after I complained but they never fixed the chip. I did call to complain about the oil stain this time but I will not be going back for anything. I took care of the cleaning my self. I figured paying the $150 to have the truck detailed is less than losing time off work and dealing with the hassle of going back to drop off the truck for another full day. I hope this doesn’t happen to anyone else but it goes to show that some things are being over looked. I think I was more than understanding the first time but now I see this is a continuing issue. Jeff was more than helpful and this issues are not with him but with the people work out in the service department. More