
Mark Christopher Auto Center
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Jackie is great. I had my battery replaced but when I picked my car up zhe seat was all the way back and Itried to use the seat controls but they didnt work and the shifter lights wouldnt come on. Unfo picked my car up zhe seat was all the way back and Itried to use the seat controls but they didnt work and the shifter lights wouldnt come on. Unfortunately this was on a Friday so I had to leave it over the weekend. When Jackue came in she had the guys figure out what was wrong. They did and I got my car back that morning. Thank you Jackie More
Good deal on the vehicle i bought just wished customer service wasn’t so uncomfortable as the sales man Alfonso made me feel uncomfortable so I had to go home at the end to drop off my truck and have my m service wasn’t so uncomfortable as the sales man Alfonso made me feel uncomfortable so I had to go home at the end to drop off my truck and have my mom bring me back to pick up the vehicle I purchased and he was insisting to take my vehicle for me and then I bring him back and also the fact that he was opening the back door of my truck while my toddlers were in there as if he was someone I know or something that was very uncomfortable and with the pandemic there should always be some distance. Also he promised floor mats and 3 weeks later still nothing I had to keep calling and he keeps saying he will call me. Another thing wish he would have explained that some features don’t work on the pre owned vehicle I purchased and that is sold as is there was a feature I really wish it worked since it’s so convenient but it doesn’t. I’d only recommend because possibly there could be better sales man that won’t make you feel so uncomfortable. More
JJ was awesome! He helped me buy my first car. I felt very comfortable and would definitely return in the future because of him! Thank you very comfortable and would definitely return in the future because of him! Thank you More
I was shopping around until I spoke with Jason Ho. I asked for what I was looking for he did an amazing job. Best teamwork from the sales and financial department. asked for what I was looking for he did an amazing job. Best teamwork from the sales and financial department. More
Best experience! Drive from SD and purchased a 2021 Denali 2500. Best decision ever! Jason was super professional, friendly and answered every question or concern we had. Thanks Jason! Denali 2500. Best decision ever! Jason was super professional, friendly and answered every question or concern we had. Thanks Jason! More
Juan was extremely rude. I proceeded to tell him that my truck was shifting hard in 2X, 4X and reverse. He then told me that "reverse only has one gear and doesn't shift so you need to get the story straig truck was shifting hard in 2X, 4X and reverse. He then told me that "reverse only has one gear and doesn't shift so you need to get the story straight because you're contradicting yourself". I told him I don't know exactly how reverse works and I was just telling him what it felt like. At that point I informed him that I was done speaking to him and I needed to speak to his manager. Matt arrived on the line and he was very professional and explained what they would do and how they would do it. I don't think Juan knows enough about his job so he gets defensive quickly. We will now deal with Ray Peters whom was also very professional. I'd rather not use MC for my vehicles anymore but they are the closest to me so that's why we do it. More
Just had oil change done and checked filters and replaced windshield wipers. Called to make an appointment and spoke with Jackie. Received an appointment the next day. Everyone was very courteous. windshield wipers. Called to make an appointment and spoke with Jackie. Received an appointment the next day. Everyone was very courteous. More
I have bought 2 vehicles at Mark Christopher and both time it was a good experience! They were knowledgeable and informative. I recommend this dealership! There was a mixup woth the keys for my newest time it was a good experience! They were knowledgeable and informative. I recommend this dealership! There was a mixup woth the keys for my newest car and they quickly took car of the problem. More
I am a VERY UNSATISFIED customer and I will never take either of my vehicles to your service center again..after service on my Hummer I was told I would get my copy of what services was done and I still h either of my vehicles to your service center again..after service on my Hummer I was told I would get my copy of what services was done and I still have not received any paperwork in my email..I also asked for a price on my passenger mirror and for air to be put in my tires and neither was done. My Hummer was left to be serviced for 2 days do you even have record of it? More