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Mark Christopher Auto Center

Ontario, CA

4.5
10,123 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,123 reviews

March 17, 2021

Jackie is great. I had my battery replaced but when I picked my car up zhe seat was all the way back and Itried to use the seat controls but they didnt work and the shifter lights wouldnt come on. Unfo More

by JHUGHES1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 19, 2021 -

Mark Christopher Auto Center responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 16, 2021

Good deal on the vehicle i bought just wished customer service wasn’t so uncomfortable as the sales man Alfonso made me feel uncomfortable so I had to go home at the end to drop off my truck and have my m More

by FLOR S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Mark Christopher Auto Center responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit.

March 16, 2021

JJ was awesome! He helped me buy my first car. I felt very comfortable and would definitely return in the future because of him! Thank you More

by CLARISSAG91702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Jimenez
Mar 17, 2021 -

Mark Christopher Auto Center responded

Clarissa, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Mark Christopher Auto Center! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 16, 2021

I was shopping around until I spoke with Jason Ho. I asked for what I was looking for he did an amazing job. Best teamwork from the sales and financial department. More

by raul21eg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 15, 2021

Best experience! Drive from SD and purchased a 2021 Denali 2500. Best decision ever! Jason was super professional, friendly and answered every question or concern we had. Thanks Jason! More

by VALDOVINOSCLARIBEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Mark Christopher Auto Center! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 15, 2021

Juan was extremely rude. I proceeded to tell him that my truck was shifting hard in 2X, 4X and reverse. He then told me that "reverse only has one gear and doesn't shift so you need to get the story straig More

by mannyjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Fletes, Matt Torres
Mar 22, 2021 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Sincerely, eff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 15, 2021

Just had oil change done and checked filters and replaced windshield wipers. Called to make an appointment and spoke with Jackie. Received an appointment the next day. Everyone was very courteous. More

by MARKTCHASE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie in service
Mar 17, 2021 -

Mark Christopher Auto Center responded

Mark, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 15, 2021

JOE GONZALEZ WAS GREAT HE WAS ABLE TO ANSWER ALL OF OUR QUESTIONS AND GOT US THE BEST DEAL POSSIBLE THANK YOU FOR THE AWESOME EXPERIENCE. More

by DREEVES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE GONZALEZ
Mar 17, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 15, 2021

I have bought 2 vehicles at Mark Christopher and both time it was a good experience! They were knowledgeable and informative. I recommend this dealership! There was a mixup woth the keys for my newest More

by TLLopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian, Gerald Waters
Mar 17, 2021 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 15, 2021

I am a VERY UNSATISFIED customer and I will never take either of my vehicles to your service center again..after service on my Hummer I was told I would get my copy of what services was done and I still h More

by Ggarcia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ray
Mar 17, 2021 -

Mark Christopher Auto Center responded

Hello, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact me to get in touch so we can work towards an understanding. Thank you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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