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Mark Christopher Auto Center

Ontario, CA

4.6
11,645 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,646 reviews

September 21, 2026

Prompt and knowledgeable crew. I’ll be back for next purchase. Thank you for all the excellent team work. More

by MATEENAISHA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray
Sep 22, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I truly appreciate your kind words about our team at Mark Christopher Auto Center. I'm happy to hear that you had a positive experience, and we look forward to assisting you with your next purchase. See you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 21, 2026

Everyone was professional, made the trade in process smooth and everything went as expected. Thank you More

by tam.tams
Recommend Dealer
Yes
Employees Worked With
Oscar
Sep 22, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Tam! I’m glad to hear that you found the trade-in process smooth and that we were professional. I appreciate your feedback, and we hope to see you again at Mark Christopher Auto Center! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 20, 2026

The staff at Mark Christopher Cadillac were super nice and carried welcoming personalities. They took care of me as soon as they could, and when they learned that I was waiting for my vehicle, they offere More

by megablokk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m happy to hear that our staff at Mark Christopher Cadillac provided you with such excellent service and made your experience enjoyable. Your satisfaction is our top priority, and I’m glad we could assist you with your vehicle needs. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2026

excellent service. Very helpful with the service process. They were also very prompt in repairing my vehicle More

by cthompson41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2026 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! I’m thrilled to hear that you had an excellent experience at Mark Christopher Auto Center and that our team was helpful and prompt in repairing your vehicle. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2026

My salesman, Brady, was wonderful. He was very knowledgeable about the cars and very professional. There was absolutely no pressure placed on me to buy a car. He is well mannered and v More

by genahatch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brady Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2026 -

Mark Christopher Auto Center responded

Thank you for your fantastic review, Gena! I’m thrilled to hear that Brady provided you with a wonderful experience at Mark Christopher Auto Center. It's great to know that his knowledge, professionalism, and sense of humor made your car buying journey enjoyable. We appreciate your kind words and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 20, 2026

This dealership is all about customer service. They do everything they can to ensure you get the best service possible. More

by mlkb4mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Beardsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2026 -

Mark Christopher Auto Center responded

Thank you for your review, Mike! I’m thrilled to hear that you experienced great customer service at Mark Christopher Auto Center. We are dedicated to ensuring that every customer receives the best possible experience. Looking forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 19, 2026

Great experience with Jose purchasing the Buick Envista for my son! Everyone at the dealership was very professional and pleasant to work with! My entire experience was smooth and make the experience les More

by VIVROD777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica was also great to work with in finance.
Sep 20, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear that you had a great experience with Jose while purchasing the Buick Envista for your son. At Mark Christopher Auto Center, we strive to provide a professional and pleasant atmosphere for all our customers. I appreciate your feedback, and we hope to see you again for any future needs! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 19, 2026

JT and his team were extremely helpful, easy to work with, and made the whole process simple on buying our new Escalade. Will definitely use Mark Christopher Cadillac in the future More

by dkanderson4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Trimble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear that JT and the team made your experience so enjoyable and straightforward while purchasing your new Cadillac Escalade. I truly appreciate your kind words, and we look forward to assisting you again at Mark Christopher Auto Center in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 19, 2026

Chelsea was great kept informed thru the whole process absolutely great the best I’ve had in any customer service at Mark Christopher took care of me totally More

by MARCUS.CARTER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2026 -

Mark Christopher Auto Center responded

Thank you for your review, Marcus! I’m thrilled to hear that Chelsea provided you with outstanding service during your experience at Mark Christopher Auto Center. Your feedback is greatly appreciated, and we look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 19, 2026

Waiting time for an oil change was more than 3 hours , staff is nice , however waiting time definitely need improvement More

by markovre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remeber
Sep 19, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate your kind words about the staff at Mark Christopher Auto Center. I understand that a waiting time of over 3 hours for an oil change is not ideal, and we are continuously working to improve our service efficiency. If you have any further concerns or suggestions, please feel free to reach out to us directly. We hope to serve you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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