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Mark Christopher Auto Center

Ontario, CA

4.6
10,184 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,184 reviews

October 28, 2020

Great people, great dealer, great deal. Thanks again for finding and reaching out about the truck I wanted. Will be a returning customer. Thanks you More

by Franjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaunito, Mike Cagey, Gerald Waters, Frank Villalobos, Tony Catalano, Matt Torres, DAS Admin
Oct 29, 2020 -

Mark Christopher Auto Center responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 28, 2020

Very nice dealership with great employees. Buying a car was quick and easy. I highly recommend buying a car from this dealer. Thank you very much. More

by JACOBECHIRIBEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Mark Christopher Auto Center responded

Jacob, we can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 27, 2020

Your dealership is extremely mismanaged. No accountability. I was promised to have my car done by 430 pm, but vehicle was not ready. I was not given a timely rental vehicle, and was forced to s More

by 1033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Villalobos, Matt Torres
Oct 27, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing your thoughts and feedback with us. We strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 27, 2020

Friendly staff, excellent customer service! I will definitely refer this dealership to my friends and family. Also, I will purchase again from this location. Thanks! More

by HOWARDNADIYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian noble , Matt Torres
Oct 27, 2020 -

Mark Christopher Auto Center responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Mark Christopher Auto Center. If there is anything more that we can do, please come back and see us again. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 26, 2020

Avo in service was delightful to work with he has awesome customer service skills! The next time I have my auto service I would like to work with Avo! More

by DJBOBBYM909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo, Frank Villalobos
Oct 27, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Thanks again, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 26, 2020

Mario Sanchez and the rest of the staff at Mark Christopher were awesome, I've bought plenty of cars before and this was by far the smoothest experience I've ever had. More

by mikeys0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience at Mark Christopher Auto Center. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 26, 2020

Very nice customer services, work was completed in short time. So much better than Rancho Chevy in Victorville. I will always go to Mark Christopher More

by Mikesheffield54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Oct 27, 2020 -

Mark Christopher Auto Center responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 26, 2020

Took in for oil change and recall. Took truck on road trip they did not add coolant that was lost due to recall service. Had to stop and purchase coolant. Close and convenient. More

by Truck visit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
Oct 27, 2020 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 26, 2020

Jason Ho was great. The sales process was smooth, enjoyable and totally non-stressful. Looking forward to doing business with Jason and Mark Christopher Auto Group again! More

by CB3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Mark Christopher Auto Center responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jason was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 25, 2020

Easy to deal with and quick fix . Communication was great and they were quick to bring my truck up . Work was great and good follow up More

by CLINDSAY2
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Oct 27, 2020 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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