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Mark Christopher Auto Center

Ontario, CA

4.4
8,934 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 8,934 reviews

April 08, 2024

I have been searching for another Cadillac for a couple of years. I reached out to Robert and JC, both, inadvertently, when making calls for comparisons, but let them both know when I realized that I was More

by kreece2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmett, Finance
Apr 10, 2024 -

Mark Christopher Auto Center responded

I love hearing about guests who have a wonderful experience at our dealership and I am happy you are one of them! We understand that buying a car is an important decision and I am honored that you chose Mark Christopher Auto Center. Please feel free to contact me if you have any questions about your new purchase. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 08, 2024

although the first quote was higher than expected, they worked with us on pricing. We had info from Costco Auto buying program and they matched the program price. More

by dejusiz
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 07, 2024

After three days three days, the dealership was unable to find a part for the 2008 SRX air conditioner system. Problem never solved. More

by nruddock
Workmanship
Recommend Dealer
No
Employees Worked With
DARIO GOMEZ
Apr 09, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and want to learn more about what took place. Please contact me at your convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Apr 09, 2024 -

Mark Christopher Auto Center responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 07, 2024

The Service is always great and Julie Escobar is the best in the business bar none More

by JOE.748372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Apr 09, 2024 -

Mark Christopher Auto Center responded

Joe, thank you for taking the time to share your kind feedback about Julie. Each employee is a valued member of the Mark Christopher Auto Center team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 07, 2024

Clean place. Polite staff. Large selection of vehicles. No attitude like places that feel they are too good to help you (Dodge). Not too bad of time getting to a More

by curtviggers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior
Apr 09, 2024 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 07, 2024

awesome service, waiting area is very clean and it was nice they had a area for my toddler to hang out in with small table and chairs so she could color. Leslie help us and was very nice and helpful ! More

by MICHELLELR567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie
Apr 09, 2024 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review, Michelle! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 07, 2024

The service department is great. Always pleasant. Easy to get appointments. Very friendly. On time. 5 of of 5! More

by jeff@langloiscompany.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Mark Christopher Auto Center responded

Thank you for your outstanding rating of our service department, Jeff. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 07, 2024

Went in for normal service. Car was done when promised. Washed and detailed. Looked brand new again. Service man, Rigo, was amazing. Won’t go anywhere else. More

by KELZBENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rigo
Apr 09, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 06, 2024

They helped me find my dream car and made the process very easy. I would recommend to a friend More

by diana25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Mark Christopher Auto Center responded

Thank you for leaving us this review! We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 05, 2024

The service, and the staff were simply amazing. Very courteous, very thorough and above all very patient. They explained everything from beginning to and regarding The lease and all the documentati More

by plosoya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Lee
Apr 08, 2024 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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