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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,265 Reviews
Call Service Center (909) 906-6156

6,265 Reviews of Mark Christopher Auto Center - Service Center

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January 17, 2025

have been a customer for two Cadillacs service dept and have always had 5 star service service reps are accomadateing. More

by R Cortez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not have name but service rep was a female very helpful on my last service call
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Jan 18, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We are thrilled to hear that you've consistently received 5-star service at Mark Christopher Auto Center for your Cadillacs. Our team takes pride in accommodating our customers, and your feedback motivates us to keep up the great work. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 15, 2025

Called twice to schedule an appointment for a falter tire sensor and never got called back. From Dario. More

by michelle mata
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand how frustrating it can be to have issues with your vehicle and not receive a timely response. At Mark Christopher Auto Center, we strive for excellent communication. Please reach out to me directly so I can assist you in scheduling an appointment. Your feedback is important to us, and I appreciate the opportunity to resolve this matter. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 15, 2025

Nobu is the best service advisor out there and will make sure you're taken care of. Full stop. More

by STEPHENARMANIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
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Jan 16, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We truly appreciate your feedback and are glad to hear that Nobu provided you with excellent service at Mark Christopher Auto Center. We strive to ensure every customer has a great experience. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 15, 2025

Good service, clean dealership, will come back again for service Did not wait very long More

by RRWISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We appreciate you taking the time to leave a review for Mark Christopher Auto Center. We're glad to hear you enjoyed our clean dealership and received prompt service. We look forward to welcoming you back for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 15, 2025

The best sales person, great customer service. The whole team made purchasing a car very easy. More

by adominguez10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie at service department
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Jan 16, 2025 -

Mark Christopher Auto Center responded

Thank you for the wonderful feedback! We appreciate your kind words about our sales team and customer service at Mark Christopher Auto Center. It’s our goal to make the car buying experience as seamless as possible for our customers. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 14, 2025

I trust the service center to take care of my car. However, even with appointments it is quite busy and I always have to leave my car (I plan ahead for this now since they don't offer shuttles). Shout More

by dulcecab13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie F.
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Jan 15, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're glad to hear that you trust Mark Christopher Auto Center to take care of your car. We appreciate your understanding regarding our busy schedule, and we’re thrilled that Leslie and our parts department were able to assist you in getting the best price. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 14, 2025

Service was excellent. Our adviser, Avo, was amazing, accommodating, professional, and knowledgeable. He quickly assessed the issues and completed the recommended/require More

by tinocoz2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo
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Jan 15, 2025 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! We're thrilled to hear that you had an excellent experience at Mark Christopher Auto Center and that Avo provided you with amazing service. We appreciate your kind words about his professionalism and expertise. We look forward to welcoming you back for any future needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 13, 2025

Completely satisfied with service received. Dario Gomez was very helpful, courteous and professional. He is obviously very dedicated to providing the best possible service to his customers. More

by beachsidebarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We are thrilled to hear that you were completely satisfied with the service at Mark Christopher Auto Center. Dario is indeed dedicated to providing exceptional customer service, and we appreciate you recognizing his efforts. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 13, 2025

Great customer service provided helpful information quick response and suggestions for service and done in time More

by LISANARANJO_76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Ramirez in service department
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Jan 14, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with the customer service at Mark Christopher Auto Center. It's our goal to provide helpful information and quick responses to our customers. We appreciate your feedback and hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 12, 2025

Chelsea is exemplary. She provides professional service and is a great communicator. I’m very pleased with the dealership because of her representation. More

by JAMES.HAMMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
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Jan 13, 2025 -

Mark Christopher Auto Center responded

Thank you, James, for your wonderful feedback! We're thrilled to hear that Chelsea provided you with exemplary service and effective communication. At Mark Christopher Auto Center, we strive to offer professional representation, and we're glad to know she made such a positive impact on your experience. We hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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