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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,344 Reviews

6,344 Reviews of Mark Christopher Auto Center - Service Center

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August 07, 2025

Smooth purchasing process and very smooth financing process. Dealer had a price displayed for desired vehicle and agreed to it without alterations. More

by KENNYJUNIOR89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Inchaurregui
Aug 08, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Kenny! I am so glad you had a smooth purchasing and financing process at Mark Christopher Auto Center. Our team aims to provide transparent pricing and excellent service for all our customers, and it's great to know that's what you have experienced. We appreciate your feedback and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 06, 2025

Excellent service and professionalism. Great customer service. Highly recommend for service needs. Thank you, Nobu! More

by henrybaltazar78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Mark Christopher Auto Center responded

Thank you, Henry! I truly appreciate your kind words about the excellent service and professionalism at Mark Christopher Auto Center. It's fantastic to hear that you had a great experience with us. We look forward to serving you again for any of your future service needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 04, 2025

Chelsea is remarkable. She is the primary reason I remain Loyal to MC. Her professionalism and knowledge is second to none. More

by JAMES.HAMMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Mark Christopher Auto Center responded

Thank you for your review, James! I am pleased to hear that Chelsea has made such a positive impact on your experience at Mark Christopher Auto Center. Her professionalism and knowledge truly set her apart. We appreciate your loyalty and look forward to assisting you again. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 03, 2025

Take 1:45 min to tellme don’t have the part for my truck and wait another 15 min to bring my truk More

by gmljose2620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback. I understand that waiting for your truck and not having the part you needed can be frustrating. At Mark Christopher Auto Center, we strive to provide timely service and appreciate your patience. If you have further concerns or would like assistance, please feel free to reach out to me directly. We look forward to improving your experience in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 01, 2025

I am extremely disappointed that I’ve had to bring my truck in three separate times for the same radio issue. I was informed that the radio had been replaced with a brand-new unit, yet the problem has pe More

by 94angelica.flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobu Damon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Fuentes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Escobar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Angelica. I understand how frustrating it must be to have ongoing issues with your new truck's radio, especially after multiple visits. We truly appreciate your feedback and want to ensure we address this matter promptly. Please contact me directly at Mark Christopher Auto Center so I can work towards a resolution and get your truck back to its optimal performance. Your satisfaction is important to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 01, 2025

chelsea jose is exceptional. she is very knowledgable and responsive. her expertise and professionalism is the reason i remain loyal to mark christopher More

by JAMES.HAMMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words, James! I am glad to hear that Chelsea provided you with exceptional service and that her expertise and professionalism keep you loyal to Mark Christopher Auto Center. If you have other concerns or questions that you would like to discuss, feel free to reach out to us. We truly appreciate your support and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 01, 2025

I've brought my truck to Chevy dealers 3 times now and I've only owned it eight months. Twice at your dealership and once at Riverside. I have had problems with the auto stop, fuel gauge, radio/Bluetooth More

by upsmann
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience. I understand your concerns with the ongoing issues on your truck despite multiple service visits. At Mark Christopher Auto Center, we value the efforts of our Service Team and aim to resolve every issue thoroughly, and your feedback helps us understand how this experience affected you. If you'd like to talk more about your visit, please feel free to reach out to me directly. Your trust matters to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2025

Thank you Ed! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! word word word word word word word word word word word word word More

by will64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
Jul 31, 2025 -

Mark Christopher Auto Center responded

Thank you for your positive review! I am glad to hear you had a great experience at Mark Christopher Auto Center. We appreciate your support and hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 30, 2025

Salesman was very nice and knowledgeable. He worked with me and listened very well to my questions and answered them honestly. More

by earlsr04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback! I'm glad to hear that our salesman provided you with a positive experience at Mark Christopher Auto Center. It's great to know he was attentive and knowledgeable in addressing your questions. We appreciate your support and look forward to assisting you on your next visit. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 29, 2025

They treated my wife great and took care of car We are pleased with the service More

by robert
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario Gomez
Jul 29, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Robert! We're thrilled to hear that you and your wife had a great experience at Mark Christopher Auto Center. It's fantastic to know you were pleased with the service and that we could take care of your car. We appreciate your support and look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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