Back

Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,268 Reviews

6,268 Reviews of Mark Christopher Auto Center - Service Center

Sort by
June 01, 2025

Very professional and timely work completed. Thank you for your assistance in getting my car servicedz More

by CHELIJAHGILBERTRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback! I'm happy you found the service at Mark Christopher Auto Center professional and timely. We appreciate your trust in us and look forward to assisting you with your car again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 31, 2025

Great service, great service advisor Avo Injian easy making appointments he meets all my needs.... thank you AVO and thanks mark Christopher dealership..... More

by MSANCHEZ.MS309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AVO INJIAN
May 31, 2025 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience at Mark Christopher Auto Center and that Avo was able to meet all your needs. We appreciate your kind words and look forward to serving you again in the future. Don’t hesitate to reach out for any of your automotive needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 31, 2025

Very fast and efficient. Never pushy always extremely considerate. Would highly recommend them to friends. More

by CHUCKCORTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your kind words, Chuck! We're thrilled to hear that you found our services at Mark Christopher Auto Center to be fast, efficient, and considerate. Your recommendation means a lot to us. We look forward to serving you and your friends in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 31, 2025

Dealership service was good we had some Hiccups when it came to my trade and purchase of a car but they worked really hard to get me a good deal leave satisfied and I am very satisfied. More

by Teresina.tucker87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Abdelmesseh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Lee
Jun 01, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us at Mark Christopher Auto Center. We're glad to hear that despite the hiccups with your trade and purchase, our team worked hard to ensure you received a good deal and left satisfied. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 30, 2025

Joe was diligent, professional, and found me what I needed an short order. The process was simple and easy. He had finance set up and ready to go when I showed up. More

by JOSHHACKER7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that you found our process simple and efficient, and that Joe could assist you so diligently. I appreciate your feedback and look forward to welcoming you back to Mark Christopher Auto Center for any future needs! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 30, 2025

Excellent service from the Service Dept advisor. Was able to make last minute appt and received prompt updates More

by ATGCOLONEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that you received excellent service from our Service Department advisor at Mark Christopher Auto Center. It's great to know that we could accommodate your last-minute appointment and keep you updated throughout the process. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 30, 2025

I came in for an oil change. The experience was nice and the service was excellent. . More

by Rravago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that your oil change experience at Mark Christopher Auto Center was nice and that you received excellent service. We appreciate your feedback and hope to see you again for your next visit! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 29, 2025

Well I had good service but could not fix my problem very disappointed with the result More

by MARKAMAYA318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback. While I appreciate your positive mention of the service at Mark Christopher Auto Center, I understand your disappointment regarding the unresolved issue. We strive for high standards and would like to assist you further. Please reach out to us directly so we can discuss your concerns in more detail and work towards a solution. Your satisfaction is our priority. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 29, 2025

Had to bring back my brand new truck a week later for a warranty issue. It was clean when I dropped it off, but when I picked it up it was absolutely dirty. Not sure how this dealership is ok with that. More

by bradbuenconsejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lloyd Beardsley
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Brad. We appreciate you bringing your truck to Mark Christopher Auto Center for your warranty issue. We understand your concern about the condition of your vehicle upon pickup. Your feedback is valuable, and we take it seriously as we strive to maintain high standards for our service. If you would like to discuss this further, please feel free to contact us directly. We are here to help! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 26, 2025

Awful customer service in the service dept. even with an appt, my vehicle was not ready when needed to pick up, furthermore, I was the one who reached out multiple times to even get updates on More

by Laura
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobu Damon
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Laura. I understand your concerns regarding the service department and the delays you encountered with your vehicle. I appreciate your feedback, as it helps us improve our standards at Mark Christopher Auto Center. Please feel free to reach out directly so we can discuss this matter further and ensure a better experience in the future. Your satisfaction is important to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
5
...