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Mark Christopher Auto Center - Service Center
Ontario, CA
6,196 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,196 Reviews of Mark Christopher Auto Center - Service Center
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April 05, 2025
Had some issues with delivery of our least but they set us up in a good rental till we could pick it up. us up in a good rental till we could pick it up. More
by msizemore87
Verified CustomerEmployees Worked With
April 01, 2025
The recall repair work was quick and easy. My only issue was trying to schedule the repair. My wife called to schedule an appointment at least 3 times, left a message, and never got a return c My only issue was trying to schedule the repair. My wife called to schedule an appointment at least 3 times, left a message, and never got a return call. I called twice before learning the part had to be ordered and was about a week out. Then, I had to call and find out if the part had been delivered. Good service, poor communication. More
by bayerj37
Employees Worked With
March 31, 2025
Had a pleasant experience with Chelsea and the team at Mark Christopher Cadillac. Service was prompt and they communicated and provided status updates effectively. Mark Christopher Cadillac. Service was prompt and they communicated and provided status updates effectively. More
by CYNTHIAB.HAYDEN
March 30, 2025
very personable and Professional I just came in for a software update and enjoyed the coffee software update and enjoyed the coffee More
by candacecooke05
Employees Worked With
March 29, 2025
This is the second bad experience I’ve had taking my truck in for service. Simple oil change along with the engine oil filter and cabin filter. When I picked up the truck it was making a loud humming no truck in for service. Simple oil change along with the engine oil filter and cabin filter. When I picked up the truck it was making a loud humming noise. I went back in to let them know, they took the truck back, said it was fixed. Then when I went to leave, the sound was still there. Took it back in again. Same thing, they said it was fixed. It wasn’t. Took it back in a third time, finally they blew out the fan by the cabin filter and the problem was fixed. The passenger side had a bunch of leaves (which was causing the noise) left on the floor and the old cabin filter was left as well. More
by ARIESPIC
March 29, 2025
They were courteous, friendly, well mannered and easy to talk to. I would tell others to change to Mark Christopher for their services. talk to. I would tell others to change to Mark Christopher for their services. More
by BRELOP5712
Employees Worked With
March 28, 2025
Chelsea was Amazing! professional service, beautiful clean place. Staff was amazing and respectful. I truly appreciate them. professional service, beautiful clean place. Staff was amazing and respectful. I truly appreciate them. More
by FREE25LAST
March 28, 2025
Avo took care of us and did a great job. He was upfront with the time frame and kept us informed. When our Traverse was going to take time during the work week he set us up in a rental car. He was upfront with the time frame and kept us informed. When our Traverse was going to take time during the work week he set us up in a rental car. His customer service was highly appreciated. More
by DAVEWHYTE101
Employees Worked With
March 28, 2025
Awesome service, such a great experience! It was a quick turnaround with our vehicle. The service team was great. You can’t miss at Mark Christopher Chevrolet. It was a quick turnaround with our vehicle. The service team was great. You can’t miss at Mark Christopher Chevrolet. More
by ROSEMERIRUND
March 28, 2025
Chelsea was the best. Her customer service skills and kindness were exceptional. My experience there was fast and easy. The communication Chelsea provided with updates was Her customer service skills and kindness were exceptional. My experience there was fast and easy. The communication Chelsea provided with updates was great and fast. More
by L.loyola1218
Employees Worked With
