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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,320 Reviews

6,320 Reviews of Mark Christopher Auto Center - Service Center

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June 25, 2025

I don’t live close to the dealer so because they did not have a loner car I had to wait for for about 3 to 5 hours More

by mar.mercmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience. I understand that waiting for 3 to 5 hours without a loaner car could be inconvenient. At Mark Christopher Auto Center, we strive to improve our services and make our customers' visits as smooth as possible. Your feedback is valuable, and I encourage you to reach out to us directly for any future needs. We appreciate your patience and look forward to assisting you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 22, 2025

My car was serviced and looks brand new from the detail they did. Everyone is amazing at Mark Christopher. More

by KELZBENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rigo
Jun 22, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! I'm thrilled to hear that your car looks brand new after the detailing service and that you had a great experience with our team at Mark Christopher Auto Center. We truly appreciate your kind words and look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 22, 2025

Reliable and professional service department. Chelsea is friendly and trustworthy service writer who keeps updating with the status of the repairs. More

by Richard Aceves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Mark Christopher Auto Center responded

Richard, thank you for your kind words! We truly appreciate your positive feedback about our service department and Chelsea's dedication. At Mark Christopher Auto Center, we strive to provide reliable and professional service, and it's great to hear that you felt supported throughout your repair process. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 21, 2025

Had my car in the shop for a few fixes had to go in an out as we waited for parts to arrive team was accommodating with Ubers as well really appreciate the Cadillac Ontario team. Thank you Chelsea More

by CUDDYDIDIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Mark Christopher Auto Center responded

Thank you! I'm thrilled to hear that you had a great experience with Chelsea at Mark Christopher Auto Center. We strive to accommodate our customers and make the repair process as seamless as possible, including the Uber assistance. We truly appreciate your kind words and look forward to helping you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 21, 2025

Nobu is a true professional and an asset to the dealership. Polite and knowledgeable. He is very familiar with the products and service needs. Same can be said for the cashier staff. More

by brett52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2025 -

Mark Christopher Auto Center responded

Brett, thank you for your wonderful review! I'm glad to hear about your positive experience with Nobu and our cashier staff at Mark Christopher Auto Center. We're committed to providing knowledgeable and professional service, and it's great to know we met your expectations. We hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 21, 2025

Very accommodating and able to complete service in a reasonable amount of time. It’s refreshing to know I can get service at a dealer and not have to leave my car for a week for a simple repair. More

by stevengrimmer20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind review! I'm thrilled to hear that you found our service accommodating and efficient at Mark Christopher Auto Center. It's our goal to make your experience as smooth as possible, and we're glad we could meet your needs. We look forward to assisting you with any future repairs and appreciate your support! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 19, 2025

Everything worked out perfectly, from the drop off to picking up. Very courteous and professional. I will be coming back. More

by ringer922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! I'm thrilled to hear that everything worked out perfectly for you at Mark Christopher Auto Center, from the drop-off to the pick-up. I truly appreciate your compliments on our courtesy and professionalism. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 18, 2025

Fast service and very friendly and professional I would recommend to all my friends and family More

by murog80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
César Cardenas
Jun 19, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We at Mark Christopher Auto Center are thrilled to hear that you experienced fast service and found our team friendly and professional. Your recommendation means a lot to us! We look forward to serving you, your friends, and family in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 17, 2025

First Class all the way We appreciate all the hard work and great communication they offered More

by dvbematerials
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Mark Christopher Auto Center responded

Thank you for your glowing review! We truly appreciate your kind words about the hard work and communication at Mark Christopher Auto Center. It means a lot to us! We look forward to serving you again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 16, 2025

I bought my truck from mark christopher in 2022. They were very helpful and worked with me on payment option to find something I was comfortable with. I decided to get the extended warranty and it h More

by JOWEN.JO80
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Jun 17, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review, Jowen! I am thrilled to hear that your experience at Mark Christopher Auto Center has been positive, especially regarding your truck purchase and the extended warranty. It’s great to know that Eddie has been such a helpful resource for you throughout the process. We truly appreciate your recommendation and look forward to assisting you again in the future! Safe travels with your truck! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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