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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,344 Reviews

6,344 Reviews of Mark Christopher Auto Center - Service Center

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July 14, 2025

no service under the hood at all ( except changing oil . ) will not recommend service its the 3rd time that i had no service under the hood. More

by VMMARFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dario Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback. I understand your experience regarding the lack of service under the hood at Mark Christopher Auto Center has been frustrating for you. I appreciate you bringing this to our attention and would like to encourage you to reach out to me directly, so we can discuss your concerns further. Your satisfaction is important to us. . Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 14, 2025

I’ve been assisted by Javier for my last (3) Service Appointments. He is Always polite and efficient. My Appointments are quick and reasonable. More

by scwashington08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that Javier has consistently provided you with polite and efficient service during your appointments at Mark Christopher Auto Center. It's great to know that your visits have been quick and reasonable. We look forward to seeing you again for your next service appointment! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 14, 2025

We receive nothing but respect from Mark Christopher when we visit. Jeff and Dario have been wonderful to work with during the two visits needed for oil change service and maintenance of our Cadillac XT4. Th More

by JOE@SJDINC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words, Joe! I'm thrilled to hear that you received respect and excellent service from Jeff and Dario during your visits for your Cadillac XT4's oil change and maintenance. Your satisfaction is our priority at Mark Christopher Auto Center, and we appreciate you taking the time to share your experience. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 14, 2025

Jason Ho the salesman was very professional and knowledgeable on vehicle. He also worked with me on a payment that I was comfortable with. More

by Mvalenciano
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with Jason Ho at Mark Christopher Auto Center. His professionalism and knowledge truly make a difference. We're glad he could assist you in finding a payment plan that works for you. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 14, 2025

They took care of the problem What else can I say in fifteen words? Right More

by sglennesler
Recommend Dealer
Yes
Employees Worked With
Danielle
Jul 14, 2025 -

Mark Christopher Auto Center responded

Thank you for your positive feedback! We appreciate your support and look forward to seeing you again at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 13, 2025

Had the pleasure of working with Mike (Sales manager) and Richard (sales associate). Through a through took great care of me. That’s your team to ask for, great customer service. More

by grebref91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Chiang, Mike Rodriguez
Jul 14, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience with Mike and Richard at Mark Christopher Auto Center. Our team is dedicated to providing great customer service, and it's fantastic to know that they took excellent care of you. We appreciate your feedback and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 13, 2025

Most solid dealership I’ve ever been to! MCAC always takes good care of me and my vehicles! My family’s as well! Shoutout to Nate Heath for solid follow up and customer satisfaction as well! More

by mscandicejackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osbaldo “Ozzy” Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your amazing review, Candice! We're thrilled to hear that you and your family have had such positive experiences at Mark Christopher Auto Center. It's great to know that Nate, Rizzi, and Rigo have made a strong impression on you with their service. We truly appreciate your support and look forward to taking care of you and your vehicles for years to come! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 11, 2025

Mark Christhoper tiene un excelente servicio en ventas. Es mi segundo vehículo que compro aqui. More

by maggiecastillo321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Mark Christopher Auto Center responded

¡Gracias, Maggie! Agradecemos tu comentario y nos alegra saber que tuviste una excelente experiencia en Mark Christopher Auto Center al comprar tu segundo vehículo. Nos encantaría volver a verte. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 11, 2025

Awesome dealership. However for my diesel truck the paperwork said my def was topped off. When I checked to see it wasn’t. Transparency and integrity is very important a More

by matthewbigbe51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback. I understand your concerns regarding the DEF levels in your diesel truck. At Mark Christopher Auto Center, we value transparency and integrity, and it’s important to us that our customers feel confident in their service. If you would like to discuss this further, please feel free to reach out to us directly. We appreciate your input and hope to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 10, 2025

The Service Advisor Javier is great. He updates on the work being done and is very nice to work with. More

by Supert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind review! I'm thrilled to hear that you had a great experience with Javier at Mark Christopher Auto Center. Keeping our customers informed and comfortable is our priority. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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