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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,199 Reviews

6,199 Reviews of Mark Christopher Auto Center - Service Center

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March 15, 2025

Once again, Javier at service provided an excellent service and support for my 2023 Yukon Denali. I am 100% trust with Javier and will not hesitate to come back for any future services More

by Kevin Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2025 -

Mark Christopher Auto Center responded

Thank you, Kevin, for your fantastic review! We’re thrilled to hear that Javier provided excellent service and support for your 2023 Yukon Denali. Trust is key in our business, and we appreciate your confidence in us. We look forward to welcoming you back to Mark Christopher Auto Center for any future services! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 13, 2025

Taylor was very welcoming, helpful, knowledgeable and professional, This is our 3rd car we have purchased over the years and always appreciated the friendly service. More

by rhrodriguez09
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor - sales
Mar 13, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We're thrilled to hear that Taylor provided you with welcoming and knowledgeable service at Mark Christopher Auto Center. We truly appreciate your continued trust in us for your car purchases. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 13, 2025

Friendly and easy to know what was happening. Easy in and out process. And friendly staff More

by toolmarco363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear about your friendly experience with our staff and the smooth process at Mark Christopher Auto Center. We appreciate your feedback and look forward to serving you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 13, 2025

My service writer, Caesar, was extremely helpful. My vehicle was ready ahead of schedule. Thank you for great service. More

by RDANDRE11199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that Caesar was able to assist you so effectively and that your vehicle was ready ahead of schedule. At Mark Christopher Auto Center, we strive to provide excellent service, and your feedback is greatly appreciated. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 13, 2025

My Silverado was in 3 times for the same problem. The first 2 times the technicians said they could not duplicate the problem which was very disappointing. This time, a solution was identified. I More

by daviddemauro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand the frustration of having your Silverado in multiple times for the same issue, and we appreciate your patience during the process. I'm glad to hear that our technician was able to identify and resolve the problem. Your feedback is valuable to us, and I will certainly pass along your gratitude to the technician. If you need any further assistance in the future, please don't hesitate to contact us at Mark Christopher Auto Center. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 11, 2025

I had great customer service from Chelsea. As soon as i stepped into the building she knew exactly what I was there for and remembered me and got my car started super fast. Not only was she su More

by ghostface17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Chelsea at Mark Christopher Auto Center. It’s fantastic to know that she provided such quick, thoughtful service and made your visit enjoyable, even in the rain. We appreciate your kind words and look forward to welcoming you back for your next visit! Safe travels until then! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 10, 2025

As always my visits to the service center have been pleasant. I would normally be frustrated with such frequent visits but service advisor Leslie Fuentes makes up for it with her professionalism, great More

by NO4114U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that your visits to Mark Christopher Auto Center have been pleasant, despite the frequent visits. It's fantastic to know that Leslie's professionalism and great attitude have made a positive impact on your experience. We appreciate you taking the time to share this feedback, and we look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 10, 2025

Working with Mark Christopher Cadillac has made buying a vehicle a wonderful experience. The XT4 was ready for it's first oil change but with our busy schedule, it was going to be hard to get the car over d More

by JOE@SJDINC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that your experience with Mark Christopher Auto Center was a positive one, especially with the ease of scheduling your XT4's first oil change. It's great to know our after-hours drop-off and pick-up worked perfectly for you. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 10, 2025

The purchase of my illuminated Chevy bow tie was quick and painless. My service writer, Tony Lopez, was very friendly and fast and got me out in the predicted 1 1/2 hours for the installation. More

by FERGIE248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Mark Christopher Auto Center was quick and painless, and that Tony provided you with friendly and efficient service during your Chevy bow tie installation. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 09, 2025

Cadillac repar department was very helpful and finished all my repairs when they said they would Thank Cadillac More

by mrdl115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Mark Christopher Auto Center responded

Thank you for your 5-star review! We’re thrilled to hear that our team at Mark Christopher Auto Center was able to assist you with your Cadillac repairs and that everything was completed on time. We appreciate your kind words and hope to see you again for any future needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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