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Martin Chevrolet

Crystal Lake, IL

4.7
2,244 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,244 reviews

October 07, 2021

Prompt service and you can count on the work being done whenpromised. Thier pricing is reasonable and competitive. More

by pcorbley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Oct 12, 2021 -

Martin Chevrolet responded

We are happy to hear that you got exactly what you wanted out of your service experience with us at Martin Chevrolet. We wish you safe travels and look forward to seeing you again next time! - Martin Chevrolet

October 07, 2021

I came in to Martain Chevrolet because my rear brake cable was hanging. They said I could do a quick easy less expensive fix and they would put on zip ties to hold it up. I feel that cheaper is not al More

by gracelinnane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Martin Chevrolet responded

Grace, Thank you for sharing your experience with the Martin Chevrolet service team. We appreciate you giving us the opportunity to help you out and look forward to your next visit! - Martin Chevrolet

October 06, 2021

Adam and the staff at martin chevrolet were very professional. Adam was straight forward and did not pressure me into purchasing a vehicle. He answered all my questions and was just a down to earth More

by Fmujahed19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Martin Chevrolet responded

Welcome to the Martin Chevy family! We really enjoyed working with you and are thrilled to hear your feedback. Thanks for giving us the opportunity to help you find your new Chevy! We hope you enjoy it for many, many miles! - Martin Chevrolet

October 06, 2021

They provided great timely service. I enjoy going to them. I will definitely return in the future More

by Gcillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Martin Chevrolet responded

Thank you for the positive review! We really appreciate you letting us know how your visit went and look forward to seeing you again in the future! - Martin Chevrolet

October 06, 2021

I'm still waiting on someone to call me back about a needed part since July. More

by rottenmom2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Duane Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Oct 15, 2021 -

Martin Chevrolet responded

We are so sorry to hear about this. Is there a possibility that we don't have a correct phone number for you on file? We did try to call you back when this review was submitted but haven't heard back. Could you give us a call at 815-459-4000 when you have a moment? Thanks! Martin Chevrolet

October 05, 2021

Smooth transaction with friendly service. Can’t ask for any more than that! Thanks for everything! More

by Eric119
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Storm
Oct 06, 2021 -

Martin Chevrolet responded

Eric, That's a nice ride! Thanks for your positive feedback and for choosing Martin Chevrolet. Drive Safe! - Martin Chevrolet

October 04, 2021

Had a big repair on my 15 traverse, had to wait for parts but when I finally got it repaired they also squeezed in my regular oil change which I was very glad about cause I don't live close. ThanksOC More

by tck1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Martin Chevrolet responded

Thank you for the excellent review of OC and Martin Chevrolet and for having patience with us on ordering your parts! We appreciate you putting your trust in us to get your Traverse back on the road safely and look forward to helping you out next time! - Martin Chevrolet

October 02, 2021

Very cordial “family “ half the dealership knows us, by name in service and sales and management. Always provide helpful suggestions. Mike M(?) on the sales floor has not led us astray. More

by burns_w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Bomgarder(?), Steve Miehle
Oct 06, 2021 -

Martin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! - Martin Chevrolet

October 02, 2021

Great service on my 2016 Z51 by Paul. First class people and first class dealership. More

by Rich Calderon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Martin Chevrolet responded

Rich, We couldn’t be happier that Paul Baumgartner provided you with a great experience. He is a real asset, and we are lucky to have him on the Martin Chevy team. Please come back to visit anytime! - Martin Chevrolet

October 01, 2021

Everything went well, it just took an extra day to complete. I appreciated the support from Osie More

by Dalealan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Martin Chevrolet responded

Thank you for your rating and review. We do our best to get each and every customer the best service possible and sometimes that takes a little extra time. Thank you for your patience with us and for choosing Martin Chevrolet. - Martin Chevrolet

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