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Martin Chevrolet

Crystal Lake, IL

4.7
2,245 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,245 reviews

October 01, 2021

Everything went well, it just took an extra day to complete. I appreciated the support from Osie More

by Dalealan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Martin Chevrolet responded

Thank you for your rating and review. We do our best to get each and every customer the best service possible and sometimes that takes a little extra time. Thank you for your patience with us and for choosing Martin Chevrolet. - Martin Chevrolet

October 01, 2021

Friendly employees, reasonable turn around time and accurate time estimate. Always appreciate the free car wash and water bottle at the end More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Oct 01, 2021 -

Martin Chevrolet responded

Thank you for taking the time to post a review about your service visit here at Martin Chevrolet. We strive for 100% satisfaction, and it is great to see you had such a positive experience with our service team. Thanks again! - Martin Chevrolet

October 01, 2021

Great salesman- Joey StobGreat finance manager (Sorry, Great salesman- Joey Stob Great finance manager (Sorry, don’t remember his name.) Ed was a great help with an evening drop off for next day service. More

by kriscat55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Martin Chevrolet responded

Thank you for the great review! It was a pleasure helping you out with your purchase and we hope to see you again next time! - Martin Chevrolet

October 01, 2021

I made an appointment and had to wait over 24 hours for a battery issue to be investigated and resolved. I find this to be unexceptable. More

by Jstace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do t remember his name.
Oct 14, 2021 -

Martin Chevrolet responded

Thank you for taking the time to provide feedback about your visit. We would like to be able to look you up in our system to investigate your repair order a little further. Could you give our service manager a call or email with your name and your VIN for your vehicle? His name is Duane Hill, email is dhill@martin-chevy.com or call him at 815-459-4000. - Martin Chevrolet

October 01, 2021

Friendly and great customer service all around. Easy to make service appointments and the wait times are reasonable. More

by nursemw5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Martin Chevrolet responded

We are so happy to read such a great review about Martin Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you. - Martin Chevrolet

September 30, 2021

Great service. In and out. Very clean. Really nice people helped me out with my car More

by Tomtomja.01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Martin Chevrolet responded

We're so happy we were able to help you out! We sincerely value your business and look forward to your next visit. Take Care! - Martin Chevrolet

September 30, 2021

Everyone that works there Always Greets you with a Smile...Always ready to get you in and out knowing your time is valuable..Always let's you know what is happening with your car as you wait...I Total More

by KAREN4YOU247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Oct 01, 2021 -

Martin Chevrolet responded

Karen, YOU ARE THE BEST! Thank you for the wonderful review and 5 star rating! It is always a pleasure helping you with your vehicle and we look forward to seeing you again next time! - Martin Chevrolet

September 30, 2021

We drove an hour to test drive a Trailblazer and wound up buying it. Absolutely the best experience EVER in a dealership. Jose got the ball rolling for us the night before over the phone and Adam A. handled More

by kat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Martin Chevrolet responded

John and Kathy, Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s vital for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family, and we’re happy to hear that you agree! On behalf of your friends here at Martin Chevrolet, enjoy that beautiful new Trailblazer! - Martin Chevrolet

September 29, 2021

Service was quick, I was 45 minutes early for my appointment and was taken immediately, very courteous, thanks More

by frogers1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Oct 01, 2021 -

Martin Chevrolet responded

Thank you for giving us the opportunity to impress you with our quick service! We really appreciate you choosing Martin Chevy and look forward to your next visit! - Martin Chevrolet

September 29, 2021

They provide prompt and attentive service for our vehicle every time we visit! Great Dealership! More

by Ed.k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Martin Chevrolet responded

Ed, We loving hearing about your prompt and attentive service visit! It was our pleasure to help you and we look forward to your next visit, Until then, take care! - Martin Chevrolet

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