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Martin Chevrolet

Crystal Lake, IL

4.7
2,306 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,306 reviews

July 04, 2025

My Chevy bolt had a check engine light that needed to be turned off in order for me to charge it. The dealership charged me $189 to just turn off the light. They also charge me an extra $10 for rags and lub More

by rpellison01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
OC Cardoso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Martin Chevrolet responded

We're so glad you took the time to chat with us after your appointment for the reprogramming of your Volt's HPCM2 and BCM. We apologize if we didn't fully explain the service to you while you were here, but it's fantastic to hear your vehicle is running smoothly again! Your satisfaction is important to us, and we're always here to help if you have any questions or concerns in the future. - Martin Chevrolet

July 03, 2025

Customer service in the dealership and the service department is always exceptional. We recommend Martin Chevy to everyone! More

by Bcbirr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
Jul 10, 2025 -

Martin Chevrolet responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! - Martin Chevrolet

July 01, 2025

Always great service. Got the car worked on while their service drove me to p/u my wife. All class acts and highly skilled More

by flik108
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Jul 10, 2025 -

Martin Chevrolet responded

Thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

June 30, 2025

We drove almost two hours to this dealership to find the vehicle we were looking for and it was worth every minute. Everyone we worked with was pleasant including our salesman Jack Lazzara and we're lookin More

by jimsurber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Lazzara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Martin Chevrolet responded

Jim, Thank you for taking the time to leave a review for Jack Lazzara and Martin Chevrolet. We're happy we could meet your expectations and are so glad you are still enjoying your new Suburban! If you ever need anything else from us, please feel free to give us a call. Looking forward to seeing you in for that first oil change! - Martin Chevrolet

June 29, 2025

Did as expected was courteous and helpful. They completed sooner than estimated. Overall a good experience More

by flugge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Martin Chevrolet responded

Thank you so much for the positive review! We can't wait to see you again next time! Have a great day! - Martin Chevrolet

June 28, 2025

Fantastic great service facility. . service advisors a re great. And Paul the Corvette mec is the best More

by Dayreden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Corvette mechanic
Jul 03, 2025 -

Martin Chevrolet responded

Thank you so much for your kind words! Paul and the entire team are thrilled to hear about your positive experience, and we’re always here to assist you with anything you need. We truly appreciate your support! - Martin Chevrolet

June 26, 2025

Polite, respectful, honest, knowledgeable sales team with integrity that made purchasing a car a pleasure. More

by nmarshall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack (5 stars as well)
Jul 03, 2025 -

Martin Chevrolet responded

It's reviews like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet! - Martin Chevrolet

June 24, 2025

Good 5 Good better than most vehicle dealers I've ever dealt with I would buy another Chevy from Martin if they need arises More

by ortizray
Recommend Dealer
Yes
Employees Worked With
No
Jul 03, 2025 -

Martin Chevrolet responded

Your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Martin Chevrolet

June 24, 2025

Brought in vehicle for check engine light because of misfire of #5 cylinder. Dealer said fuel ejectors needed replacing. After spending over $2600. Vehicle was returned with note stating engine was More

by David Brzica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ralph Stalesky
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

We were given a lot of help and information to help us choose the tight car More

by Sena.ekberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Martin Chevrolet responded

Sena, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know! - Martin Chevrolet

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