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Martin Chevrolet

Crystal Lake, IL

Overview
Employees
Reviews
Vehicles
4.6
2,424 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,424 reviews

January 09, 2026

Well,excellent and very appreciated. Every question I had, it was delivered and Ociel took that time to answer my question. More

by JAVIER R.
Recommend Dealer
Yes
Employees Worked With
Ociel
Report | Print
Jan 20, 2026 -

Martin Chevrolet responded

Javier, We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you. - Martin Chevrolet

January 06, 2026

Consistent updates about vehicle status, Xtime emails are convenient, and good description of repairs Amazing More

by shayneballard
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
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Jan 09, 2026 -

Martin Chevrolet responded

Shayne, Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again next time! - Martin Chevrolet

January 05, 2026

Love Martin. Professional staff and service always Purchased two vehicles from Martin. Great dealership. Great people. More

by Stakruser0619
Recommend Dealer
Yes
Employees Worked With
Nathan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Hill
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Jan 09, 2026 -

Martin Chevrolet responded

Thank you so much for the great review and your loyalty! We appreciate your kind words and hope you are enjoying your new ride! - Martin Chevrolet

December 30, 2025

In and out ( with a new car) It was quick and easy to start to finish More

by c_hess2
Recommend Dealer
Yes
Employees Worked With
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Harris
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Jan 02, 2026 -

Martin Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

December 30, 2025

it's was very pleasant. seemed more expensive this oil change is only complaint or would be a 5 service was also dont quickly More

by gaasman1995
Recommend Dealer
Yes
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Jan 02, 2026 -

Martin Chevrolet responded

Thank you so much for your review. We always appreciate your support. Don’t forget to check our website for coupons—they can help save you a bit next time you need a service. We can’t wait to see you again next time! - Martin Chevrolet

December 29, 2025

I had left my car for the day for oil change and tire rotation. I had asked to be called when car was done. Never got the call. I had to call next morning and had to wait to get confirmation. It had been More

by petersgogo
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Report | Print
Jan 02, 2026 -

Martin Chevrolet responded

Thank you for taking the time to leave your feedback. We truly appreciate it, even when things don’t go as planned. We’re very sorry for the miscommunication about your oil change and tire rotation. There’s no excuse for not calling you when the service was completed as you requested. That oversight caused unnecessary inconvenience, and we completely understand why you found it disappointing, especially since this was a first for you with us. Your feedback has been shared directly with our service manager and the team so we can reinforce our process to ensure every customer is notified promptly when their vehicle is ready. We hope to see you again next time. - Martin Chevrolet

December 24, 2025

Ralph and Martin are very helpful in completing the work on my 2023 chevy Tahoe high country More

by TERRYRIORDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2025 -

Martin Chevrolet responded

Terry, Thank you so much for taking the time to leave this review! We appreciate you trusting us with your beautiful Tahoe, and we're glad everything went smoothly. If there's anything else you need, whether it's routine maintenance, a quick question, or just a complimentary car wash, please don't hesitate to stop by or give us a call. - Martin Chevrolet

December 19, 2025

My truck was not repaired. Check engine light came back on immediately. Dealership is not returning my calls or emails. More

by jrutter040
Recommend Dealer
No
Employees Worked With
Chris Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Harris
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Dec 26, 2025 -

Martin Chevrolet responded

Thank you for bringing this matter to our attention and for taking our call. We appreciate the opportunity to assist you further and are committed to resolving the issue regarding your truck's issue. - Martin Chevrolet

December 18, 2025

Always a great experience always looking out for the Customer. Best service writer ever. Excellent More

by Linda
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Report | Print
Dec 26, 2025 -

Martin Chevrolet responded

Linda, Your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care! - Martin Chevrolet

December 17, 2025

Warm feeling of home when entering the dealership. Professional at all times. Always ask if theres anything the staff can do for you. I was very impressed with the ceramic treatment that was completed More

by heartbeat0404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2025 -

Martin Chevrolet responded

Thank you for the great review! We're happy you found our staff to be so supportive during your experience here at Martin Chevrolet. Please don't hesitate to reach out to us if there's anything more we can do! - Martin Chevrolet

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