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Martin Chevrolet

Crystal Lake, IL

4.7
2,263 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,263 reviews

August 11, 2022

The workers are excellent! Thank you Blake for knowing the best way on how to treat a customer. More

by aquariusskyblue
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

Martin Chevrolet responded

Thank you for your kind review! We will be sure to pass along your compliment to Blake! Take care and drive safe! - Martin Chevrolet

August 07, 2022

If you're told the wait will be an hour and fifteen minutes, expect 4 hours minimum every time. Even though they tell you they will throw in a car wash they never do which is just the cherry on top of More

by Maiagrace1096
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blake Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Martin Chevrolet responded

Maia, Thank you for taking the time to provide us with this feedback. We are so sorry there was a miscommunication about the wait time as just the oil change/quick check/multi point vehicle inspection/car wash takes 1 hour and 15 minutes. When you add in a tire repair and a throttle body service along with a MOA Service, changing the air filter and cabin filter, it can take longer and we apologize for not making that clear when we started the process. Please feel free to stop by any time for a complimentary wash. We want to help keep your car running great and looking great too. - Martin Chevrolet

August 06, 2022

Amazing customer service every time we visited the dealership and always kept me up to date on the status of my car order! More

by crosswhitem7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Martin Chevrolet responded

Congratulations on your new ride! Thank you for being patient with the ordering process. We are thrilled we were able to help you order the car of your dreams and we thank you for this wonderful review and rating! Happy driving! - Martin Chevrolet

August 05, 2022

Always a good place to go! Very friendly and courteous . Take good care of there customers! More

by HECKMAN_JOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Martin Chevrolet responded

Thanks Joy! We really appreciate your kind words and 5 star rating! See you next time! - Martin Chevrolet

August 03, 2022

This was the best buying experience I have ever had. I purchased a Traverse and I absolutely love the car. I will recommend Martin Chevrolet and AJ Chiodo to everyone I know. More

by fasteddie990
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Chiodo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Martin Chevrolet responded

Hearing that you had "the best buying experience you have ever had" is the best thing we could hope for and a wonderful compliment! Your recommendation means a lot to us. Thank you for choosing Martin Chevrolet in Crystal Lake. We wish you many happy miles in your new vehicle. We look forward to serving you for many years to come! - Martin Chevrolet

August 03, 2022

Most amazing dealership in McHenry County. Staff is always friendly and work is completed in a timely manner. More

by tonyboymason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Aug 12, 2022 -

Martin Chevrolet responded

We couldn’t be happier that we provided you with a great service experience. Thanks for letting our team know how we did! See you next time! - Martin Chevrolet

August 03, 2022

Great service. Friendly professional staff. Always take care of my needs. Would highly recommend to others More

by ATELUGZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Martin Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. - Martin Chevrolet

August 02, 2022

I had to bring my Cruze in twice in the last 6 weeks. One for unexpected repair which You fixed while I waited and just had new front brakes and rotors. My new service advisor Blake us great. More

by STOEPFER24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Martin Chevrolet responded

On behalf of us at Martin Chevrolet, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Blake. We will be sharing your feedback with our team. Take care and drive safe! - Martin Chevrolet

July 31, 2022

The team was great. They took my car and fixed it in time. It was clean when I got it back. More

by AJJIRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Martin Chevrolet responded

Thanks for letting us know how the team did! We appreciate your feedback and look forward to your next visit! Take care! - Martin Chevrolet

July 31, 2022

The dealership was clean, the bathroom were clean, very well organized, fast friendly employees, and fast service. More

by kingstonjp9207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Aug 01, 2022 -

Martin Chevrolet responded

Thank you for the kind review! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Martin Chevrolet

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