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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,021 Reviews
Call Service Center (815) 459-4000

1,021 Reviews of Martin Chevrolet - Service Center

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September 23, 2024

My first visit to Martin Chevrolet for an oil change on my 2024 C8. Service check-in was friendly and efficient. 2hr. wait was a little long, but included a great car wash! More

by t_j_dugan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Baumgartner, Patrick Frazier
Report | Print
Sep 26, 2024 -

Martin Chevrolet responded

Thank you for letting us know about your recent visit. We appreciate the feedback and hope to see you again next time! - Martin Chevrolet

September 22, 2024

Martin Chevrolet is the best GM dealer in the area. Their highly- qualified , helpful, and friendly staff will work hard to earn your trust and meet your expectations. More

by Jdpeschke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Cordt
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Sep 26, 2024 -

Martin Chevrolet responded

Thank you! We appreciate your feedback and hope to be of service to you again in the future! - Martin Chevrolet

September 18, 2024

Blake is extremely personable, understanding , and helpful and I trust him over any other dealership I've gone to! Would recommend to anyone More

by jake kohlhaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Cordt, Patrick Frazier
Report | Print
Sep 26, 2024 -

Martin Chevrolet responded

Jake, We really appreciate the recommendation! We will be sure to let Blake know about your kind comments and look forward to helping you out again in the future! Drive safe! - Martin Chevrolet

September 17, 2024

They best dealer I have worked with in 20 years. Honest, friendly, and easy to work with. Great job! More

by Johnlucas100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Cordt
Report | Print
Sep 26, 2024 -

Martin Chevrolet responded

Thank you for the huge compliment! We really appreciate you choosing us and hope to be able to wow you again in the future! - Martin Chevrolet

September 14, 2024

I feel like $1450 for front/back brakes and a new battery is extremely overpriced More

by Lmvehrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Martin Chevrolet responded

We appreciate your feedback and understand that $1,450 can seem like a lot. We use OEM parts and have factory-trained technicians to ensure the highest quality service, and your parts and labor come with a warranty for your peace of mind. Your safety is our top priority, and we're grateful that you trust us with your vehicle. Also, don't forget to check our website for available coupons that can help reduce costs in the future. Thank you for choosing us! - Martin Chevrolet

September 14, 2024

Very customer-oriented. A good communicator and thorough. He explained everything to be done in detail. More

by cmiller50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Service Manager was also very helpful and a good communicator.
Report | Print
Sep 26, 2024 -

Martin Chevrolet responded

It's great to read such a nice review about Blake! We are lucky to have him here at Martin Chevrolet. We appreciate your time in writing this review and look forward to your next visit to us! Take care! - Martin Chevrolet

September 13, 2024

Great customer service. On tme appointment. Diagnosised issue. Addressed concerns. Easy check out. Highly recommend Martin Chevrolet. More

by sheltiebabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Martin Chevrolet responded

Thank you for another great recommendation! We really appreciate you! Take care and drive safe! - Martin Chevrolet

September 13, 2024

Great staff and technicians, especially Brandon. I feel comfortable with my vehicles when they are in his hands. He is extremely knowledgeable and does very clean work! More

by worldseriesofpainting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon felt technician-5 stars thank you, Samantha Cordt
Report | Print
Sep 26, 2024 -

Martin Chevrolet responded

Thank you! Brandon Felt is one of the great ones and we are lucky to have him here at Martin Chevrolet. If there ever anything else we can help with, please give us a call or stop by! - Martin Chevrolet

September 12, 2024

Fantastic dealership! Immaculate facility. Super service writers. Great communication. Awesome technician’s and service . I’ll be back! More

by Bobbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Baumgartner
Report | Print
Sep 26, 2024 -

Martin Chevrolet responded

Bobbob, We appreciate your kind words more than you know! Thank you for this review and for letting our team know that they hit the mark on service for you! Take care and see you again next time! - Martin Chevrolet

September 11, 2024

This dealer excels in every way. Professional, qualified, speedy, friendly, thorough. And immaculate in all areas. Highly recommend. More

by glassquilt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Martin Chevrolet responded

Thank you so much for your kind words about our team! We really appreciate your feedback and can't wait to see you again next time! - Martin Chevrolet

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