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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,021 Reviews

1,021 Reviews of Martin Chevrolet - Service Center

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March 22, 2025

They reached out quickly and resolved all of my issues. Good customer service. Didn't try to push me to replace things that I can easily fix myself. More

by baskarowdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Martin Chevrolet responded

Thank you for allowing us to help out! We really appreciate your time and understanding and look forward to working with you again in the future! - Martin Chevrolet

March 22, 2025

Speedy and good service. I appreciate his careful attention to detail. I will recommend this dealership. More

by S9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Martin Chevrolet responded

Thanks so much for the awesome review and recommendation! We’re so glad you had a great experience—don’t hesitate to visit us again anytime! - Martin Chevrolet

March 15, 2025

The service department puts customer first. Best job they can do. Chris through and attentive More

by dino.bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Martin Chevrolet responded

Thanks so much for your sweet words about Chris! He always goes above and beyond to make sure everyone has the best experience, and we’re thrilled you noticed. Can’t wait to see you again next time! - Martin Chevrolet

March 14, 2025

The service department is great. We love the free oil changes and also the car washes. More

by aimeespark0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Martin Chevrolet responded

Aimee, We love helping you out with the free oil changes and car washes! Come see us again soon! - Martin Chevrolet

March 14, 2025

They always act in a professional manner and they take you in at the time you are scheduled More

by eagle0425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Martin Chevrolet responded

Thank you for taking the time to rate your visit to Martin Chevrolet. Take care and drive safe! - Martin Chevrolet

March 11, 2025

I appreciate the good service and Blake’s consideration after we had to wait longer than estimated. Will likely buy our next car from Martin. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Martin Chevrolet responded

Jim, Reviews like this give us great motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. - Martin Chevrolet

March 11, 2025

V efficient and excellent service and handling by the reps of Chevy Martin at crystal lake Ill More

by broman48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Martin Chevrolet responded

Thanks for letting us know about your visit! We really appreciate the 5 star rating! - Martin Chevrolet

March 10, 2025

Everything went very good sales man, finance and sales manager all very helpful took good care of me and all worked well with each other enjoying the vehicle 👍 More

by rickward062611
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Martin Chevrolet responded

We are so glad to hear you are enjoying your new vehicle and had a great purchase experience with us here at Martin Chevrolet. Give us a shout if there is anything more we can do for you! - Martin Chevrolet

March 08, 2025

Very convenient to drop off and have it done when I return. Ralph does a great job. More

by csummerkamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Martin Chevrolet responded

Thank you for your nice review! We will be sure to let Ralph know you appreciate his service! - Martin Chevrolet

March 06, 2025

I bought my car in because a warning light was on. Ralph took my request and it was discovered that light did not show a major problem. However, several things beyond that were found needing to be fix More

by LOIST628
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know their names, but the ladies at the checkout were helpful in finding me the ride home.
Mar 25, 2025 -

Martin Chevrolet responded

Thanks for letting us know you had a great service experience with our service team, our porter and the ladies at the cashier desk! We will be sure to let them were pleased with your visit. Come see us for any future needs! - Martin Chevrolet