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Master Buick GMC

Augusta, GA

4.6
1,109 Reviews
Master Buick GMC serves the Augusta, North Augusta, Grovetown, Evans, Thomson, Waynesboro, Aiken areas in factory recommended maintenances, oil changes, tire sales, transmissions, GM parts and accessories and the sale of New Buicks and GMC and the largest selection of Pre-Owned Vehicles. We specialize in helping our customers find the vehicle they need whether it be a Ford F150, Chevrolet Silverado 1500, Lexus, Toyota, Nissan, or any brand with a 3 month warranty to help guarantee your purchase and give you peace of mind!
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3710 Washington Rd

Augusta, GA

30907

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Showing 1,109 reviews

October 09, 2018

Vehicle trembling after oil change and tire rotation Before David, I had a few bad experience ...this is my 3rd time having David and has been very pleased with the service he gives. More

by Thomas924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Truitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2018 -

Master Buick GMC responded

Thank you for taking the time to let us know about your experiences and giving us another chance to have David handle your vehicle concerns! We appreciate your business and will pass your kind words along to David! Kathy Hensley, Owner

October 07, 2018

Master Buick GMC Service Department The short story is that this was the best experience I have ever had at a dealership service department! Everyone from the lady who scheduled the app More

by FRABBIT9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2018 -

Master Buick GMC responded

Thank you for such a great review! Thank you for your business! We look forward to seeing you again! Kathy Hensley, Owner

October 07, 2018

Great People, Great Service As always, very professional Service . Great facility and staff. Would recommend Sales associates, and Service personnel for a total satisfying experi More

by cgoodman430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Truitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2018 -

Master Buick GMC responded

Thank you! We appreciate your business and look forward to seeing you again! Kathy Hensley, Owners

October 06, 2018

Excellent Master Buick. Has been my service and car buying center for 3 Lacrosse and now anEnvision They treat me like family. A great service center! More

by LOWELLG13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Schafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Oertle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Fanning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2018 -

Master Buick GMC responded

Thank you for taking the time to write about our dealership! We are so thankful for our loyal Master Family and it is always our honor to serve you! We look forward to seeing you again soon! Kathy Hensley, Owner

October 05, 2018

Awesome Customer Service! We just purchased our second vehicle from Master. Their customer service will bring us back for our next! Give them a try, you won't be disappointed! More

by JOHNKELLUMMOTORSPORTS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary PIleggi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2018 -

Master Buick GMC responded

Thank you for letting us know about your experiences with us! We are grateful you came back and look forward to serving you again! Thank you for your business! Kathy Hensley, Owner

October 05, 2018

Great service great people The people are always friendly and the service is great this is exactly why I bought my vehicle from them and why I bring it back for service More

by jdball4276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Oertle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2018 -

Master Buick GMC responded

Thank you for taking the time to give us this great review! We will always consider at honor to serve you and look forward to seeing you again! Kathy Hensley, Owner

October 05, 2018

Truck Service Right now only rating a 3star, having to bring truck back. If it’s fixed when I bring it back then rating will be higher. Brought truck back and they More

by BigDawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2018 -

Master Buick GMC responded

We are so sorry for the inconvenience of having to bring your vehicle back. Know we will do everything we can to get you back out on the road. Please contact me if you have any questions or concerns. Kathy Hensley, Owner

October 05, 2018

Car Buying Made Easy! I owe Sue and Eddie a huge debt of gratitude with their assistance in helping me with my new car purchase! I cannot recommend them enough! More

by Karen P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Oertle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2018 -

Master Buick GMC responded

We owe you for the giving us the opportunity to serve you and ultimately choosing us at Master! Thank you for your kind words and for praising Eddie and Sue’s efforts! It was an honor and a pleasure and we look forward to serving you in the future! Kathy Hensley, Owner

October 04, 2018

Awesome I had a great service experience. Everyone was very professional! Waiting area was clean and offered nice amenities. Service was quick and efficien More

by CLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Porsha Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Lokey
Oct 04, 2018 -

Master Buick GMC responded

Thank you for this great review! We were honored to serve you and look forward to the opportunity to do so again! We appreciate your business! Kathy Hensley, Owner

October 03, 2018

Great folks to work with. You have some really friendly and helpful folks working there. There was more people I met and spoke with and I truly cannot remember names and I am s More

by Rustybadnail1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Whitten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Master Buick GMC responded

Rusty, we just appreciate you taking the time to tell us about the story of your experience! It means a lot to us! We appreciate your business and look forward to serving you in the future! Kathy Hensley, Owner

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