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Mercedes-Benz of Annapolis
Annapolis, MD
3,120 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,120 reviews
April 21, 2021
Several issues on our low mileage 2017 SLC 300 left us bewildered and disappointed! But Steve and tech team sorted it out and put us back on the road. Thanks for the help, we are back in love with the SLC bewildered and disappointed! But Steve and tech team sorted it out and put us back on the road. Thanks for the help, we are back in love with the SLC and ready for summer sans COVID! More
by Jimmy
Employees Worked With
April 20, 2021
Service is A-1. Not only did they have me in and out quickly, you can ammend your auto service through text. How about that? Comp. rental and carwash. It's a very clean facility housing upbeat staff. G quickly, you can ammend your auto service through text. How about that? Comp. rental and carwash. It's a very clean facility housing upbeat staff. Go see them! More
by D. Don
Employees Worked With
April 18, 2021
Alex Clothier is definitely the best service advisor I have had in many years. Mercedes-Benz of Annapolis is my go-to for great service. have had in many years. Mercedes-Benz of Annapolis is my go-to for great service. More
by Cyberguy
Employees Worked With
Other Employees :
Zack, Terrence, Shane and Ben, Michael Herron, Angela Hayes
April 16, 2021
Chuck gives credibility to Mercedes' motto, "The Best or Nothing." When something goes wrong with your car, Chuck ensures that you're back on the road as soon as possible and as if nothing was ever wrong at Nothing." When something goes wrong with your car, Chuck ensures that you're back on the road as soon as possible and as if nothing was ever wrong at all. More
by Scotty
Employees Worked With
April 16, 2021
Chuck Leyman is an awesome service advisor. He keeps our cars in tip top shape! We look forward to coming to the dealership to see him. Chuck is professional, fair and upbeat. I recommend him highly!! cars in tip top shape! We look forward to coming to the dealership to see him. Chuck is professional, fair and upbeat. I recommend him highly!! More
by Stacy L.
Employees Worked With
April 16, 2021
Cash sold me my first Mercedes, he was patient and very professional. I definitely recommend him for future sales and service for a Mercedes Benz. professional. I definitely recommend him for future sales and service for a Mercedes Benz. More
by miss.taunya
Employees Worked With
Larlett Cash Jr.
April 15, 2021
Had a severe problem while traveling on Rt. 95, and was lucky to find this dealership. And even more luckier to meet with Alex Clothier, who took the time and effort on a Saturday to get the problem solve lucky to find this dealership. And even more luckier to meet with Alex Clothier, who took the time and effort on a Saturday to get the problem solved. Alex went out of his way to assure me that the work would be completed quickly and efficiently as he worked to get the parts and time to fix my car. He even recommended restaurants for us to visit while we were stuck in Annapolis over the weekend and the following Monday. Alex along with the mechanics are to be highly praised for their efforts. The car rides better now than when new. Larry Marino More
by lmarino312
Employees Worked With
April 14, 2021
Best service advisor I have had! I have owned over 10 vehicles, both new and used, and this is the only dealership experience I have ever had that was enjoyable. vehicles, both new and used, and this is the only dealership experience I have ever had that was enjoyable. More
by Fly Navy
Employees Worked With
April 14, 2021
Alex Clothier is a superior customer-oriented, positive minded doer with high energy, and totally dedicated service manager. I am fortunate he oversees the service of my vehicles. minded doer with high energy, and totally dedicated service manager. I am fortunate he oversees the service of my vehicles. More
by Barbara Ives
Employees Worked With
April 04, 2021
Dwayne,Dean & Asher provided me with an unforgettable experience and went above & beyond to make sure I got everything I wanted and more!! Great guys to work with, they worked united to make sure I was h experience and went above & beyond to make sure I got everything I wanted and more!! Great guys to work with, they worked united to make sure I was happy with my custom order. Couldn’t have asked for better guys to work with! More
by Shivani
