Mercedes-Benz of Annapolis

I scheduled my GLB 20,000 mile service right after working an all night graveyard shift and my service advisor Alex did his best to help me out like he always does. He worked his magic and reduced a 4 working an all night graveyard shift and my service advisor Alex did his best to help me out like he always does. He worked his magic and reduced a 4 -5 hour appointment down to 2 hours which allowed me to get some much needed rest! Thank you once again Alex! More

Yes. Staff was welcoming and professional. Peter took the time to explain the maintenance process and what would be done. He provided a comparable loaner vehicle and even recommended a great place for us to time to explain the maintenance process and what would be done. He provided a comparable loaner vehicle and even recommended a great place for us to breakfast! More

I had a recall on my ML350. I was offered to have the work done at a MD service center close to my home. Due to the great customer service I always receive at MB of Annapolis and my representative, Ale work done at a MD service center close to my home. Due to the great customer service I always receive at MB of Annapolis and my representative, Alex Clothier, I chose to drive farther to have the work done by them! I have also had great experience with Rodd Bowman and I am always happy to see him and express my gratitude for his outstanding service. Thank you Alex for always making my experience the most pleasant and seamless that it can be!!! More

I recently had my car in for service and was dreading the whole ordeal. Everything about the experience was efficient and easy. Thank you Steve! whole ordeal. Everything about the experience was efficient and easy. Thank you Steve! More

I am very happy with the service they offer me at Mercedes Benz in Annapolis, Sean is always very friendly and is always helpful at all times in my car, and the best service department in all Annapol Mercedes Benz in Annapolis, Sean is always very friendly and is always helpful at all times in my car, and the best service department in all Annapolis More

I came in to see Chuck to have my breaks repaired and a service. As always he provided me with exceptional service. Because I trust Chuck, I will always return to Mercedes of Annapolis. service. As always he provided me with exceptional service. Because I trust Chuck, I will always return to Mercedes of Annapolis. More

We bought a Certified 2018 AMG GLE 43 with very low mileage from Wayne at MB of Annapolis. Wayne was informative, honest and extremely helpful in making this purchase possible at a fair price. My wife mileage from Wayne at MB of Annapolis. Wayne was informative, honest and extremely helpful in making this purchase possible at a fair price. My wife and I couldn't be more pleased. We love the car. Kathy and Frank Cook More

Steve went above and beyond during my recent visit. From the apt to the service, the whole experience was seamless. Great follow up. Text updates. Car ready when promised. Well done! the apt to the service, the whole experience was seamless. Great follow up. Text updates. Car ready when promised. Well done! More

Hands down the best dealership I’ve had the pleasure of working with. I’ve bought 5 vehicles from them and each time the experience has been exceptional. working with. I’ve bought 5 vehicles from them and each time the experience has been exceptional. More

Alex continually goes over & above. He always strives to meet the needs of his clients with a smile on his face. I will continue to use MB of Annapolis. Best service hands down! meet the needs of his clients with a smile on his face. I will continue to use MB of Annapolis. Best service hands down! More