Mercedes-Benz of Annapolis

MB of Annapolis is just grand I really liked this dealer and my buying experience. The staff (and I) wore masks. The Dealership was clean. All staff were kind, and were trying to I really liked this dealer and my buying experience. The staff (and I) wore masks. The Dealership was clean. All staff were kind, and were trying to move me along and not waste my time. I was very happy there. More

Mia Castle reached out to me after my inquiry, and was hospitable every step of the way. She allowed me to process the vehicle and take it for a nice drive before purchasing. It was a flawless transacti hospitable every step of the way. She allowed me to process the vehicle and take it for a nice drive before purchasing. It was a flawless transaction that made my purchase enjoyable. I highly recommend Mia for a 5 star experience. More

Excellent Service I've had great service on my car for 3+ years. I've been able to have a loaner car for the day which makes it easier. Alex Clothier is an excellent I've had great service on my car for 3+ years. I've been able to have a loaner car for the day which makes it easier. Alex Clothier is an excellent service person & makes a personal connection with me. He's very good at his job. The whole Forest Dr. teams has a great vibe. It's a very nice center. More

Customer service was exceptional, I filled out the form online and the manager called me back in less than 10 minutes. The car I was interested in was already packed at the front of the building waiting fo online and the manager called me back in less than 10 minutes. The car I was interested in was already packed at the front of the building waiting for me on arrival at the dealership. More

Steve in a word is amazing!! The best service provider I’ve had in a very long time. Professional and personable, he makes me feel right at home at your location. And I can’t say enough how helpful and ge I’ve had in a very long time. Professional and personable, he makes me feel right at home at your location. And I can’t say enough how helpful and genuine he is. I absolutely want to continue to do business with Steve and more than likely will make my next purchase from Annapolis Mercedes. Thanks Steve!!! More

I want to give a great review to the Mercedes-Benz technician, Terrence Johnson from Mercedes-Benz of Annapolis. My Mercedes gas tank cover would not open. I called Mercedes-Benz roadside assistance. technician, Terrence Johnson from Mercedes-Benz of Annapolis. My Mercedes gas tank cover would not open. I called Mercedes-Benz roadside assistance. Terrence came and was polite and courteous. He was able to solve the problem and also fix my gas cover. Great job and superb customer service. Thanks again. Thank you Fatmata Koroma More

Alex is the best, I was well informed about my vehicle he even did a triple check to ensure everything was correct i had no worries I knew I was in good hands! Thanks Alex Leslie Mike picked out the best even did a triple check to ensure everything was correct i had no worries I knew I was in good hands! Thanks Alex Leslie Mike picked out the best vehicle for me not to big not to small, easy to drive just right! More

Steve was really great taking care of my wife’s C300 service last week. He was up front, honest, and genuinely concerned with providing the best possible service one comes to expect from Mercedes. service last week. He was up front, honest, and genuinely concerned with providing the best possible service one comes to expect from Mercedes. More

Have had Mercedes for 10 yrs just moved to Annapolis and very pleased with service. Steve was great and reinforced my high regard for Mercedes? very pleased with service. Steve was great and reinforced my high regard for Mercedes? More

Professional, prompt, and prepared The service was excellent! Steve Nevitte was excellent. He walked me through all of the service, gave me options, and provided me with a loaner vehicl The service was excellent! Steve Nevitte was excellent. He walked me through all of the service, gave me options, and provided me with a loaner vehicle. I appreciated his attention to detail and to me. He kept me up to date on the progress of my service as well. I strongly recommend him as a service advisor. More