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Mercedes-Benz of Annapolis

Annapolis, MD

4.9
3,120 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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324 Sixth St

Annapolis, MD

21403

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Showing 3,120 reviews

June 01, 2020

Easy to work with best price and no wasting time It was a very positive experience no wasting time we were in and out Jim and and Dean were amazing to deal with and professional More

by D Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Holthaus
Jun 03, 2020 -

Mercedes-Benz of Annapolis responded

Allen, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to see you soon!

May 31, 2020

My experience with the purchase of my New AMG, GLC43, was beyond excellent! From my Sales agent, Brian Sturgeon to my Finance experience with Larry Cash. More

by tholloway3365
Recommend Dealer
Yes
Employees Worked With
Larry Cash,Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Sturgeon, Michael Herron
Jun 03, 2020 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Annapolis - Service Center! Our team is available should you require any extra help.

May 29, 2020

Great Service..As Always Alex has been my go-to Service expert for the last 4 years. He is always courteous and professional. He grabs a loaner car before I can even request More

by navyniceguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Mercedes-Benz of Annapolis responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership! Safe travels!

May 28, 2020

Steve was amazing through the whole process start to finish was up front about fees and process We would have to go through he went above and beyond helping with insurance and getting this taken care of More

by sararice3
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Mercedes-Benz of Annapolis responded

Sararice, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 28, 2020

Each of my experiences with Mercedes-Benz of Annapolis have been excellent. Steve made sure my car and budget were cared for. Not to mention my car was cleaned and ready for me upon my arrival I just m More

by TeeBall
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Mercedes-Benz of Annapolis responded

Teeball, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

May 28, 2020

I received the usual excellent service on my Mercedes. My advisor Alex Clothier had my loaner car all ready and kept me informed on the progress of my service. More

by Monica S
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Mercedes-Benz of Annapolis responded

Monica, we strive for a high level of customer satisfaction in all aspects of our dealership. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Annapolis - Service Center!

May 28, 2020

Excellent customer service. Allen and Mike H. were committed to providing an awesome car buying experience. I look forward to my next purchase with Mercedes Benz. More

by mahayes1
Recommend Dealer
Yes
Employees Worked With
Allen Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hiesener
Jun 01, 2020 -

Mercedes-Benz of Annapolis responded

Mahayes, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 28, 2020

Ron worked with my wife and I to get us into the perfect car for our family. He was very friendly and easy to work with and I think he got us a great deal! I could not be happier with the car or our experie More

by PGeyer22
Recommend Dealer
Yes
Employees Worked With
Allen Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Scherr
Jun 01, 2020 -

Mercedes-Benz of Annapolis responded

Pgeyer, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis - Service Center! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 28, 2020

Called Tuesday (5/26/2020) in regards to buying my first Mercedes and spoke to Ron Scherr who set up an appointment the next day. Ron was very kind and helped me step by step to get into the perfect car. (2 More

by Rebecca.sreach
Recommend Dealer
Yes
Employees Worked With
Allen Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asher Chaudry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Scherr
Jun 01, 2020 -

Mercedes-Benz of Annapolis responded

Rebecca, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 26, 2020

Super nice facilities, snacks, and people. They gave me a hat. Good folk. Oh I have to write more. Mm. They dealt well with the pandemic circumstances! Lots of sanitizer available! More

by jmnorris
Recommend Dealer
Yes
Employees Worked With
Ronald Scherr
May 28, 2020 -

Mercedes-Benz of Annapolis responded

Jmnorris, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

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