Mercedes-Benz of Annapolis

Brian Sturgeon did a super job!!!!! He was very helpful and has followed up with informative comments. Enjoyed working with such a friendly, competent sales person!!! and has followed up with informative comments. Enjoyed working with such a friendly, competent sales person!!! More

Alex Clothier Alex is the best service manager with whom I have ever dealt. Over the past couple of years I have had occasion to have my ML-350 serviced there mult Alex is the best service manager with whom I have ever dealt. Over the past couple of years I have had occasion to have my ML-350 serviced there multiple times. Each time Alex has provided superb service, answered any questions I had, and ensured that the service was completed professionally and on time. I have come to trust him regarding any aspect of my car's performance. I even called him during a trip when something on the car was not acting right. He gave me great advice and made it possible for me to return home safely without having to get work done at a dealership of opportunity. I always ask for Alex when arranging for service for my car and will certainly continue to do so. With his assistance, I take good care of my car and it takes good care of me. More

This purchase is our fourth Mercedes Benz over the years from Mercedes-Benz of Annapolis. Everyone went out of their way to ensure we received wonderful service, especially Brian Sturgeon!!! We experience from Mercedes-Benz of Annapolis. Everyone went out of their way to ensure we received wonderful service, especially Brian Sturgeon!!! We experienced an excellent sales team. More

Brian, Asher and Allen were fantastic to work with. This is our 3rd vehicle from Brian and we have loved each one better than the other. is our 3rd vehicle from Brian and we have loved each one better than the other. More

Mia is very professional, knowledgeable, polite, quick to respond and a pleasure to work with! She helped me get my dream car that I have been waiting for for 20years, in a matter of hours! I can’t express respond and a pleasure to work with! She helped me get my dream car that I have been waiting for for 20years, in a matter of hours! I can’t express my gratitude enough to have her as my salesperson and would recommend her in a heartbeat! More

Awesome service, had a recall, made the appointment, greeted by Steve, he took care if everything, no fuss, had me a loaner, followed up, thanked me personally. Cannot day enough about the dealership an greeted by Steve, he took care if everything, no fuss, had me a loaner, followed up, thanked me personally. Cannot day enough about the dealership and the super service!!! Thank you very much for the great service. Ron Lane More

Mia was not a pushy sales person. She knows her JOB very well. Not our first car buying rodeo but we definitely have found a gem. All around. Thanks Rating 10 out of 11. First time Mercedes buyers wish we well. Not our first car buying rodeo but we definitely have found a gem. All around. Thanks Rating 10 out of 11. First time Mercedes buyers wish we did it sooner More

Pleasant and easy to work! It felt like a win-winFound Pleasant and easy to work! It felt like a win-win Found the car we wanted and was able to work a good deal. Highly recommend! Pleasant and easy to work! It felt like a win-win Found the car we wanted and was able to work a good deal. Highly recommend! More

If you are looking for an honest, no hassle, and good deal this dealership was excellent throughout the process. Wayne is very knowledgeable and patient showing me all the many options the vehicle has deal this dealership was excellent throughout the process. Wayne is very knowledgeable and patient showing me all the many options the vehicle has and followed up numerous times to check to see if i needed help with anything. A+ More

This is our second experience with this dealer and boy it's definitely hard to leave them. They meet our expectation every time. We came in and told them what we wanted and they executed; hassle free no b it's definitely hard to leave them. They meet our expectation every time. We came in and told them what we wanted and they executed; hassle free no back and forth. This time around we had the pleasure to work with Mia Castle and she was awesome. Her customer service is impeccable. She was very attentive and made sure we were comfortable the whole time. We saw the car we really wanted but didn't consider it because it was above our price point but Mia pushed for it and made it happen! We came out with our dream car and to top it off, I got a birthday gift from the accessories shop on the house. We also worked with Dean Cunningham and Larry Cash and they were awesome also. They all worked together and made things happen for us. It was truly a seamless process. We will definitely remain a loyal customer. Thank you! More