Mercedes-Benz of Annapolis

Very accommodating and efficient From the moment we entered the dealership, we felt welcome. The receptionist made sure to greet us and ask us if we needed assistance. The salesman, From the moment we entered the dealership, we felt welcome. The receptionist made sure to greet us and ask us if we needed assistance. The salesman, Chris Cole, was very knowledgable and very helpful. We appreciated the kindness of the manager, Dean Cunningham. Larry Cash was very friendly and thorough as he explained the paperwork. All-in-all, a very positive experience. More

Always great service The reason that I have my 2nd Mercedes is the impeccable service that Chuck Leyman & Mercedes provides. Anytime I have a problem, large or small, Chu The reason that I have my 2nd Mercedes is the impeccable service that Chuck Leyman & Mercedes provides. Anytime I have a problem, large or small, Chuck is on top of it & solves my problem with timely & appropriate service. He is what "customer service" implies. More

The MB of Annapolis Service Center has cared for ...both the Mercedes I have owned to date, a 2013 SLK 350 and a 2017 AMG C63 Cabriolet (now that is a car and a half). Chuck Leyman has been my servic ...both the Mercedes I have owned to date, a 2013 SLK 350 and a 2017 AMG C63 Cabriolet (now that is a car and a half). Chuck Leyman has been my service adviser for both vehicles and has been a true pleasure to work with. He is unfailingly available, agreeable, jocular and prompt, even when obviously busy. Drop offs, loaners and pick ups come off as promised, and things are done right the first time. The servicing at this facility (and I adore the free car washes) is so superior that it will weight very heavily in my consideration as to the make of auto I will purchase when replacing my current fire-breather. I would unconditionally recommend this facility to all MB owners in the area, Dr D More

Best Mercedes service center around I always bring my cars to Mercedes of Annapolis for service. Chuck Leyman takes great care of our cars and us as customers. We know we can always co I always bring my cars to Mercedes of Annapolis for service. Chuck Leyman takes great care of our cars and us as customers. We know we can always count on Chuck! More

general service chuck leyman is a saint.my car was in need of a new top.chuck took it over to the top shop .the job was done in a timely fashion. as always service wa chuck leyman is a saint.my car was in need of a new top.chuck took it over to the top shop .the job was done in a timely fashion. as always service was fantastic. I keep coming back. More

I Purchased a 2017 AMG GTS from Wayne Discus. The I Purchased a 2017 AMG GTS from Wayne Discus. The process was very easy and wayne and the entire staff were a pleasure to deal with I highly recomme I Purchased a 2017 AMG GTS from Wayne Discus. The process was very easy and wayne and the entire staff were a pleasure to deal with I highly recommend purchasing a Mercedes-Benz from Mercedes Benz of Annapolis. More

Great folks! These are great people to deal with. We've bought two pre-owned MBs from them this year, and been quite happy with the process and the vehicles. These are great people to deal with. We've bought two pre-owned MBs from them this year, and been quite happy with the process and the vehicles. More

Great cars and even better customer service! My spouse and I were looking to purchase our 4th MB and had recently moved to the area and decided to give Annapolis MB a try. When we walked in we w My spouse and I were looking to purchase our 4th MB and had recently moved to the area and decided to give Annapolis MB a try. When we walked in we were introduced to Derek Nedd who took us into his office. When you walk in you can't help but notice all of Derick's sales awards and various MB models. We quickly discovered why he has accumulated so many awards. Not only does he love the product he sells, he also is continuously educating himself on all the latest models and features and is incredibly knowledgeable. We were interested in the SUV crossover coupe and wanted to know how it compared with our other MB as well as the different SUV models. After getting a better idea of the differences between the models we made our selection. Now came the negotiations - and again Derek was at the top of his game. We walked in knowing what we wanted to pay and gave him our number, which lower than what they had it listed. Derick was not discouraged at all and seemed to take it as a challenge. He left the office to talk with the floor manager and came back a few minutes later and let us know they had figured out a way to make the numbers work. With the deal in place we were off to finance, and again Annapolis MB was on their A game! We were pleasantly surprised when Allen was able to shave a percentage point off our financing deal as well. We signed the paperwork and drove off with our new MB the same day. While we were finishing the paperwork their detail team put the final touches on the car before we drove off. More

Made my holiday! Staff is always friendly and takes their time. Never pressured to do anything. Wayne is the best salesperson I've ever dealt with. Will always buy from MB of Annapolis. time. Never pressured to do anything. Wayne is the best salesperson I've ever dealt with. Will always buy from MB of Annapolis. More

Terrence Johnson of roadside assistance was outstanding. He was prompt and knowledgeable. That service was very much appreciated. I hope you pay him well. He compliments your company. He was prompt and knowledgeable. That service was very much appreciated. I hope you pay him well. He compliments your company. More