Mercedes-Benz of Annapolis

If you're looking for a friendly, professional, and honest service representative, Steve is for you! I’m always happy with my service and Steve is very knowledgeable and easy to work with. Steve goes a honest service representative, Steve is for you! I’m always happy with my service and Steve is very knowledgeable and easy to work with. Steve goes above and beyond for his clients! More

The sales consultant Darnell Bowens and Business Manager was very transparent and made my experience phenomenal from start to finish. Great Job!!! was very transparent and made my experience phenomenal from start to finish. Great Job!!! More

Our neighbor bought a car from Casey and highly recommended him to us. We too had a great experience with him. He was patient. knowledgeable and couldn’t have been more helpful. The entire Annapoli recommended him to us. We too had a great experience with him. He was patient. knowledgeable and couldn’t have been more helpful. The entire Annapolis staff was welcoming and wonderful! Buying our GLC 300 4-matic from Casey at Mercedes-Benz of Annapolis was possibly the best car buying experience we’ve ever had! We love our new Mercedes!!! More

Darnell was extremely helpful and friendly in my recent visit and purchase of my vehicle. He was available and responsive to all of my questions. Allen made the finance part of the process very easy. The d visit and purchase of my vehicle. He was available and responsive to all of my questions. Allen made the finance part of the process very easy. The dealership itself is beautiful and inviting. Would recommend to anyone looking to purchase a new/used vehicle. More

Mia is absolutely wonderful! Very knowledgeable and polite. She has made this a smooth sailing experience for me. Mia has been great from start to finish I’m very grateful for h Very knowledgeable and polite. She has made this a smooth sailing experience for me. Mia has been great from start to finish I’m very grateful for her assistance! I would definitely recommend her services to family and friends anytime! More

Julian was a fantastic salesman. He made my purchase easy, and I can confidently say this is the best dealership I have ever been to. He made my purchase easy, and I can confidently say this is the best dealership I have ever been to. More

Fantastic experience with Alex Clothier and Annapolis! Alex Clothier and Mercedes-Benz of Annapolis service center are excellent as always! I randomly volunteer to pick-up an elderly church friend from ki Alex Clothier and Mercedes-Benz of Annapolis service center are excellent as always! I randomly volunteer to pick-up an elderly church friend from kidney dialysis and need reliable transportation. Weather reports indicate snow on the road and the last thing you want happening is to have vehicle issues that can turn a serious medical condition into a medical emergency. The service department - customer service lady was very kind to assign an appointment time plus provide a loaner vehicle this week due to a last-minute cancellation. I was very grateful for the available appointment date but the appointment time still required an overnight and driving an unfamiliar vehicle. When I happen to arrive very early on the day of my appointment, Alex Clothier understood completely and allowed me to check-in early. Mercedes-Benz of Annapolis service center and Alex Clothier had my vehicle serviced, washed and I was a pretty happy customer! I was so grateful to be back on the road with my own vehicle the same day! This act of kindness and professionalism saved hours of my time and provided peace of mind knowing I'll be driving safely in my own vehicle during the "big snowstorm". Thank you, Alex Clothier, customer service and the entire staff, for working with customers, their schedules and showing real concern for their safety and wellbeing. God bless! Beyond FIVE STARS if possible! More

Very friendly and helpful. He took time to explain everything thoroughly. I didn't feel pressured or rushed to do anything. I would highly recommend him and the Annapolis Merce He took time to explain everything thoroughly. I didn't feel pressured or rushed to do anything. I would highly recommend him and the Annapolis Mercedes dealership. More

Professional and accommodating. Works to fulfill needs of customers Timely delivery of vehicle goods customer service and follow up. Works to fulfill needs of customers Timely delivery of vehicle goods customer service and follow up. More

Mercedes of Annapolis had provided me over 4 years of great service support for all my maintenance needs. All of their staff has been very helpful and displays outstanding customer service. Steve Nevitte great service support for all my maintenance needs. All of their staff has been very helpful and displays outstanding customer service. Steve Nevitte has been especially helpful in scheduling my maintenance and repair needs, providing me timely updates and met all my needs. More