Mercedes-Benz of Annapolis

My first Mercedes-Benz Jeff was very friendly and knowledgeable. I felt like I was catching up with an old friend. The absolute best buying experience I’ve ever had. The dea Jeff was very friendly and knowledgeable. I felt like I was catching up with an old friend. The absolute best buying experience I’ve ever had. The dealership staff are friendly and inviting. The dealership is beautiful inside and out. The selection was overwhelming. I started with Asher Chaudry in Internet Sales. He gave me a great deal and made buying easy. Jeff showed me the many many options on the vehicle and the test drive was amazing. I would recommend Jeff, Asher and the dealership to all my friends and family. More

impeccable customer services Chuck Leymen, Service Rep., Dave Brady, Service Rep, Kevin McConnell, Management, Ben, Mechanic and Terrace, Roadside Assistance are truly wonderful p Chuck Leymen, Service Rep., Dave Brady, Service Rep, Kevin McConnell, Management, Ben, Mechanic and Terrace, Roadside Assistance are truly wonderful people to work with and they all have impeccable customer service. They have been professional at all times and will go out of there way to ensure you get the best service. I have been a customer since 2013 and am more than please with the service I have received at Mercedes-Benz Services Center of Annapolis.. Thank you, Wanda L. Bundy More

Fun Experience Working with Asher was not only a fun experience but also a very professional one. He took the extra step to ensure we were satisfied and happy with Working with Asher was not only a fun experience but also a very professional one. He took the extra step to ensure we were satisfied and happy with our purchase. Of course, you also have to mention hiks patience in dealing with us and ensuring our expectations were met. Nice job Asher and many thanks! More

Extremely Professional & ALWAYS goes the extra mile. I would like to say how happy I am with the OUTSTANDING service that Terrence Johnson provides. He is the epidemy of excellent customer service. I would like to say how happy I am with the OUTSTANDING service that Terrence Johnson provides. He is the epidemy of excellent customer service. Over the past 16 years, I have experience working with several of the Service Reps and Managers but what truly brings me back to the Annapolis location is the interaction with Mr. Johnson who is always pleasant, kind and caring with positive attitude. He ALWAYS go the extra mile ...not to mention how extremely professional he is at all times. His calm but sensitive demeanor makes me feel like he cares about my car and my time. This makes makes me feel like a valued customer. Terrence Johnson THANKS for ALWAYS going the extra mile EVERY time . More

Great experience! My husband surprised me with a new car. When I went to pick it up Ron Scherr was very helpful. Alex in Service and Terrence Johnson did a great job g My husband surprised me with a new car. When I went to pick it up Ron Scherr was very helpful. Alex in Service and Terrence Johnson did a great job getting me acquainted with my car and on the road. Since then Terrence has done a great job answering my many questions and giving me tips on operating my car. He’s very knowledgeable. More

Attention to details Alex Clothier has been my service rep for many years now and each of my visits have always been treated with the utmost detail and attention. Alex Clothier has been my service rep for many years now and each of my visits have always been treated with the utmost detail and attention. More

Always A+ Service Alex is the best service technician I have ever worked with. I'm also a longtime BMW owner and MB service, particularly customer service, is hands dow Alex is the best service technician I have ever worked with. I'm also a longtime BMW owner and MB service, particularly customer service, is hands down the best out there. I know if I have any issue or meed last minute service Alex can work it in and get the vehicle back to me by the next day, usually...sometimes same day! I highly recommend MB of Annapolis and will continue to service my GLS550 there as long as I own it. More

Coolant Problem Found the source of the coolant problem and repaired. Outstanding service and very professional. I will only bring my vehicle into the Annapolis Merc Found the source of the coolant problem and repaired. Outstanding service and very professional. I will only bring my vehicle into the Annapolis Mercedes-Benz Serice Center. More

Highly recommended Excellent customer service at all times. I have been a long time customer and have brought my car in multiple times for various issues and have never Excellent customer service at all times. I have been a long time customer and have brought my car in multiple times for various issues and have never been dissapointed. I have a busy work schedule and Alex has always been very accommodating. More

Great service and knowledge The Annapolis Mercedes dealership and the sales associate, Asher are top notch. Beyond the ease of finding the perfect car for me, the team was knowl The Annapolis Mercedes dealership and the sales associate, Asher are top notch. Beyond the ease of finding the perfect car for me, the team was knowledgeable, thoughtful, caring, and most importantly, they never pressured me to make a decision quickly. I am thrilled with the car and the follow up that has already occurred. What a wonderful experience. I highly recommend the dealership! More