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Mercedes-Benz of Annapolis

Annapolis, MD

Overview
Employees
Reviews
Vehicles
4.9
3,125 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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324 Sixth St

Annapolis, MD

21403

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Showing 3,125 reviews

December 06, 2023

Prompt service! Nate the technician promptly solved the issue for me and I’m very satisfied! More

by Jhtracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate
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Dec 08, 2023 -

Mercedes-Benz of Annapolis responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

Dec 08, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

December 04, 2023

Superior service, great customer service, exemplary, professional service! Serve advisor is friendly and very knowledgeable. Extends high quality service! Highly recommend! More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2023 -

Mercedes-Benz of Annapolis responded

Hi Dee, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

December 03, 2023

The entire team always leans in and steps up to handle whatever issues come at them. And they do it quickly yet capably every time. More

by ELM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

December 02, 2023

I felt I was taken care of beautifully during the purchase of my new SUV. The salesperson was friendly and knowledgeable and helped me through the process. Any questions that came up were promptly More

by chrw3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Discus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. Safe travels!

Dec 04, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 01, 2023

Everyone is very friendly and willing to help. They are very responsive to my questions I msy have about my car. More

by Katied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2023 -

Mercedes-Benz of Annapolis responded

Hi Katied, thanks for the positive star rating! Is there anything that stood out about your experience we can share with our Team? We hope to see you again!

Dec 02, 2023 -

Mercedes-Benz of Annapolis responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 30, 2023

I only receive the most exceptional customer service from Ronan at Mercedes. It was a part of the reason I bought a Mercedes because of their amazing customer service. More

by Melissa1
Recommend Dealer
Yes
Employees Worked With
Chris Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronan Wood
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Dec 01, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 29, 2023

Bought a new car in October. Casey Duffy, Mike Herron, Larry Cash - all top notch. More

by Wendyopel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Casey Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Cash,Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Herron
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Dec 01, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

Dec 01, 2023 -

Mercedes-Benz of Annapolis responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

November 28, 2023

Steve is some one I can rely on to make sure the job is done correctly. He is honest and I trust him 100%. I can not say enough good thing about the support and help he has given me over the years. More

by Spmcculloch5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your praise and kind comments about our staff. Our team is available should you require any extra help.

Dec 01, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. We are always more than happy to assist you if anything else comes up. Take care!

November 28, 2023

Thanks for the great service. Steve Nevitte is super responsive and helpful every time I bring my car in. Having a consistent point of contact each visit… Steve is always honest More

by juliescully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we are very happy we could provide you with a positive experience! Our team is available should you require any extra help.

Dec 01, 2023 -

Mercedes-Benz of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. Our team is available should you require any extra help.

November 28, 2023

Steve always stop what he’s doing to make me feel like his only client. If you ever need anything go to Steve. More

by AdamE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
Report | Print
Dec 01, 2023 -

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. Our team is available should you require any extra help.

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