Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Annapolis
Annapolis, MD
3,120 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,120 reviews
June 28, 2023
Arella was a huge help for us - very responsive and knowledgeable, and wonderful to work with! knowledgeable, and wonderful to work with! More
by Jba248
June 27, 2023
The service department is exceptional. My service advisor Bryan Jenkins is extremely knowledgeable and forward thinking with recommendations to keep my Mercedes in excellent condition. My service advisor Bryan Jenkins is extremely knowledgeable and forward thinking with recommendations to keep my Mercedes in excellent condition. More
by Nicki
Employees Worked With
Bryan Jenkins
June 27, 2023
Going on a road trip and needed to get my car serviced. As always, Chuck Leyman took care of me. I was in and out with my oiled changed and everything checked to ensure I have a safe trip. I don't go on ma As always, Chuck Leyman took care of me. I was in and out with my oiled changed and everything checked to ensure I have a safe trip. I don't go on many road trips, but feel confident that I will arrive safely to my destination thanks to Chuck and Mercedes Benz of Annapolis. More
by Lynn W.
Employees Worked With
June 25, 2023
Very accommodating team. Made us feel comfortable with my purchase experience. Pleasant atmosphere. Julian did not feel like a salesman but conversing with a friend. Made us feel comfortable with my purchase experience. Pleasant atmosphere. Julian did not feel like a salesman but conversing with a friend. More
by ladypancake0402
June 24, 2023
My consultant, Mia C. was absolutely wonderful to work with. She helped me secure my 2nd vehicle with a smooth transition. She provided me consistent communication through was absolutely wonderful to work with. She helped me secure my 2nd vehicle with a smooth transition. She provided me consistent communication throughout the building process and made sure any questions I had were answered. The team at this location are very friendly and made me feel comfortable throughout my visit. As customer of 4 years, I definitely recommend this location. More
by Kaitlyn K
June 23, 2023
Chuck is amazing! He made me feel so special when I came in to get my car serviced. He’s very knowledgeable and patient! He’s a great asset to your company! I w He made me feel so special when I came in to get my car serviced. He’s very knowledgeable and patient! He’s a great asset to your company! I would also like to express my appreciation to Tony who has the best personality! He is always so helpful when I come in for service! More
by LaLisha J
June 22, 2023
Amazing service! Bryan Jenkins was super professional and took great care of me! Please take the time to thank him as he went above and beyond to ensure I was sorted Bryan Jenkins was super professional and took great care of me! Please take the time to thank him as he went above and beyond to ensure I was sorted out prior to our trip to North Carolina. More
by Derek
Employees Worked With
Bryan Jenkins
June 21, 2023
We had car trouble while traveling thru Maryland. Chuck was able to get the car into service and fixed in a few hours. I would use this dealership again. Chuck was able to get the car into service and fixed in a few hours. I would use this dealership again. More
by Mary
Employees Worked With
June 16, 2023
Alex is the most incredible Service Adviser I have ever had at any dealership. My cars every need is taken care of at any time, through any challenge. I can always count on Alex exceeding my needs and expe had at any dealership. My cars every need is taken care of at any time, through any challenge. I can always count on Alex exceeding my needs and expectations! More
by CSchmidt
Employees Worked With
