Mercedes-Benz of Annapolis

Andy Gallagher was a pleasure to work with. ...knowledgeable, responsive and super professional. Best car buying experience I've had. ...knowledgeable, responsive and super professional. Best car buying experience I've had. More

I meet Mr. Steve the day of my appointment on 4/13/2023- I dropped My vehicle off secured a loaner vehicle within 15 minutes, great!! Then I forgot to leave my Steve the day of my appointment on 4/13/2023- I dropped My vehicle off secured a loaner vehicle within 15 minutes, great!! Then I forgot to leave my keys he called and offer to come pickup my keys after they were found in my purse Amazing. My vehicle received the needed service the vehicle was cleaned and detailed. He text me that everything was okay I made it there just before closing. I’m very appreciative of Me. Steve & staff at Mercedes-Benz Service of Annapolis. Thanks so much More

Wayne and Larry gave me the individual undivided attention that I needed to feel confident in my purchase. They gave everything to deliver the desire of my heart with great financing. I appreciate attention that I needed to feel confident in my purchase. They gave everything to deliver the desire of my heart with great financing. I appreciate the premier customer service that I received and friendships made. More

Nothing but exceptional service from the time we walked in the door! Wayne was more than friendly accommodating when he greeted us. Very knowledgeable about the GLC 300 we were interested in and knew the v in the door! Wayne was more than friendly accommodating when he greeted us. Very knowledgeable about the GLC 300 we were interested in and knew the vehicle inside and out. Very easy and unpressured sales process from start to finish. Wayne. Dean and Al made it all happen and made my wife a happy Mercedes owner! Thank you Mercedes-Benz of Annapolis! More

Made sure to take care of my issues even when another dealership should have been responsible dealership should have been responsible More

Alex has been my professional service rep for 3 years and 73,000 miles on my 2020 Mercedes GLB250 and I don't want anyone else! After working my midnight shift, Alex got me in and out of the service center i 73,000 miles on my 2020 Mercedes GLB250 and I don't want anyone else! After working my midnight shift, Alex got me in and out of the service center in 5 minutes and he put me in a brand new Mercedes GLC loaner. I beat other customers who were sitting there before me, he knew I was tired! When I picked my car up in the afternoon, I had 4 brand new Continental Tires, new rear brake pads, disc, and rotors, and the oil change was done. It felt like I had a brand new car! I really hope the Mercedes Service center takes care of Alex like he takes care of me! More

Great customer service! ! Very friendly, patient and accommodating. I definitely recommend this dealer to anyone. ! Very friendly, patient and accommodating. I definitely recommend this dealer to anyone. More

Steve was great. Service was outstanding. He placed me in a temp car and took great care of making sure all was right before calling. Great communication Service was outstanding. He placed me in a temp car and took great care of making sure all was right before calling. Great communication More

Arella was a pleasure to work with! There was no pressure while we shopped, which made it a better experience when buying a vehicle. The rest is f the staff was great too! There was no pressure while we shopped, which made it a better experience when buying a vehicle. The rest is f the staff was great too! More

Great experience purchasing our GLB! Darnell Bowens was very professional, genuine, and knowledgeable. Made the whole process a breeze! Darnell Bowens was very professional, genuine, and knowledgeable. Made the whole process a breeze! More