Mercedes-Benz of Annapolis

We purchased a car at Mercedes-Benz of Annapolis, Darnell is an excellent rep. that displayed a high knowledge of his brand. He provided an outstanding service all through the process. is an excellent rep. that displayed a high knowledge of his brand. He provided an outstanding service all through the process. More

Bryan was a huge help with my GLC. I brought it in with several sounds coming from the motor area. He put me in a loaner then had an update the same day! It took about a week to get th I brought it in with several sounds coming from the motor area. He put me in a loaner then had an update the same day! It took about a week to get the parts and everything fixed but I didn't have to worry about having another ride thanks to Bryan! I've been to a lot of service people before and he's the first one who actually seemed like they were listening to all of my concerns. My car is my other baby and he's my go to guy for anything big or small when it comes to my ride! More

Pete H. my advisor is always friendly and very helpful when bring my car in for service. Keep being awesome!!! my advisor is always friendly and very helpful when bring my car in for service. Keep being awesome!!! More

Steve always does a great job taking care of my car, and is very personable. He goes above and beyond to make my experience more enjoyable. I will never take any of my Mercedes to a rep other than Steve! is very personable. He goes above and beyond to make my experience more enjoyable. I will never take any of my Mercedes to a rep other than Steve! More

The technician Scott Brumbaugh and my service advisor chuck leyman were amazing they made a great team. I’m very satisfied and I highly recommend anyone to go to Mercedes Benz of Annapolis you will not b chuck leyman were amazing they made a great team. I’m very satisfied and I highly recommend anyone to go to Mercedes Benz of Annapolis you will not be disappointed. More

Chuck went above and beyond to make sure all of my service needs were met. He kept me well informed of how things were progressing and was always professional. service needs were met. He kept me well informed of how things were progressing and was always professional. More

Larry is simply amazing! We went into the dealership with pre-approval but once we sat down to finalize the details, the other bank introduced stipulations that weren’t prov We went into the dealership with pre-approval but once we sat down to finalize the details, the other bank introduced stipulations that weren’t provided when the pre-approval was secured. It was fairly late (8pm-ish) when we determined we would need to revisit and secure financing through the finance department at the dealership but since it was so late, we would have to revisit the following morning. We left feeling very frustrated. About 5 minutes after we left, we received a call that the approval had gone through and we could come back and complete the purchase. It was about 8:30by this time. Before we left, Larry assured us things would be done first thing in the morning and somehow, he managed to get it done within minutes after business hours! This dealership is full of exemplary sales and finance people who go above and beyond to ensure their customers walk away happy every time. We couldn’t have asked for better experiences. HIGHLY RECOMMEND!! More

This is our second purchase with Casey and he was phenomenal. He actually reached out to us at the 6 month mark to find out how we were enjoying our car and the rest is history! We asked one question phenomenal. He actually reached out to us at the 6 month mark to find out how we were enjoying our car and the rest is history! We asked one question and within a week, we were in our brand new vehicle. Casey kept in touch with us and answered any questions we had very quickly. He even took the time to sit and go through some of the features of the new vehicle. Casey is always pleasant, answers all of our questions very honestly, and is friendly and professional. We believe very strongly in being loyal to people and business when they have shown us that they value us as people and consumers and Casey, Dean and the rest of the MBU Annapolis team have definitely done that! Highly recommend!! More

I always enjoy when I get my car service with Chuck Leymen. He is very professional and gets me in and out in a timely manner. Leymen. He is very professional and gets me in and out in a timely manner. More

We had ANOTHER great purchase experience at Mercedes-Benz of Annapolis! Chris Perkins provided great Mercedes-Benz knowledge and made an extra effort to get the GLA250 with options we wanted (with a very co of Annapolis! Chris Perkins provided great Mercedes-Benz knowledge and made an extra effort to get the GLA250 with options we wanted (with a very complex dealer swap). The process through the Finance Office, Allen Belcher, could not have been any clearer or easier! Allan showed us all the options from added warranties to service contracts to help our decision. We will definitely back when another new (or used) Mercedes-Benz is needed. More