Mercedes-Benz of Bonita Springs

We were exceptionally pleased with our experience at Bonita Springs Mercedes Benz. Ken Lucas went above and beyond in every way to accommodate all of our wishes and needs in a very timely manner. Ken i Bonita Springs Mercedes Benz. Ken Lucas went above and beyond in every way to accommodate all of our wishes and needs in a very timely manner. Ken is very professional, incredibly efficient and a really nice guy! Andrew Buzzetta and Ken were a great team making the car buying experience truly seamless, fast and enjoyable. The best of the best. Couldn't ask for more! More

We have been very happy with the service we received We have been very happy with the service we received at Bonita Springs Mercedes Benz. Mr. Ken Lucas has always been ext We have been very happy with the service we received at Bonita Springs Mercedes Benz. Mr. Ken Lucas has always been extremely helpful and we appreciate his professionalism. More

Exceptional experience! Stephen was the consummate professional and made the purchase an absolute joy! We could not have ask for a better experience in obtaining our first Mercedes Benz. professional and made the purchase an absolute joy! We could not have ask for a better experience in obtaining our first Mercedes Benz. More

Staff was very professional. Process from learning about cars available through purchasing was seamless. New facility is impressive to say the least. Am certain that future service will be equally good. cars available through purchasing was seamless. New facility is impressive to say the least. Am certain that future service will be equally good. More

I've been a customer here since they opened. Both the sales and service departments are simply stellar. This is a place that makes you feel like family, staffed by people who love Mercedes and want to sh sales and service departments are simply stellar. This is a place that makes you feel like family, staffed by people who love Mercedes and want to share their passion for an exceptional product with an equally exceptional purchase or service experience. I worked with Frank Deluca to trade my leased C300 Coupe for a new GLA. Frank listened to my needs, which were a little tricky, said, "Let me see what I can do," and got it done. Quickly! Thanks also to Armando in finance, who is such a patient gentleman, I was in and out of the dealership in less than two hours! My family and I love the GLA. We needed something with a better backseat, but I wanted something that was as fun to drive as the C300C. The GLA delivers comfortable fun in spades. PRO TIP: DO NOT ignore the mini-museum in the lounge. It is a fantastic journey through the history of Daimler-Benz and a must-see for any Mercedes fanatics like myself. More

For coming into Bonita Naples Mercedes Benz Dealership for the first time, I was impressed with the level of professionalism that began the minute I walked in the door. Saturday morning I inquired over t for the first time, I was impressed with the level of professionalism that began the minute I walked in the door. Saturday morning I inquired over the internet about a GLA 250 that was in their inventory. Within minutes Ken Lucas responded with the additional information I asked for. I took the 45 minute drive to see the car and to meet Ken. He had good reviews, so I was curious to meet him. Between the car having about everything I wanted, Ken not being a pushy guy - rather very calm and helpful, and seeing how impressive the showroom and garage area was, it put me at ease to trust and move forward. By afternoon time after working with Ken, Willie and Harry I was hooked up with my first Mercedes Benz ever. Willie's roll was giving me a tutorial on how all my new electronic features worked. Harry's role was getting all my financing squared away. Now that I have made the effort to complement Ken and his Team, which is much deserved - I hope any time I may reach back out to them, that this level of respect and satisfaction continues So far I like the experience of stepping up to a higher level of car and dealership More

Frank DeLuca's customer service goes long after the sale! Frank negotiated a competitive purchase price {S63 and GLS550} on my behalf. Not only that, Frank has used personal time to provide airpo sale! Frank negotiated a competitive purchase price {S63 and GLS550} on my behalf. Not only that, Frank has used personal time to provide airport pick up for my vehicles and family. Frank steps to the plate...If your vehicle needs serviced. Let's say ,,,,FRANK WILL GET 'ER DONE! More

David was WONDERFUL from beginning to end! He made buying a car online/sight-unseen unimaginably easy. He was there for me every step of the way, from my first inquiry phone call to delivery via a lo buying a car online/sight-unseen unimaginably easy. He was there for me every step of the way, from my first inquiry phone call to delivery via a long distance carrier. I could not be happier than I am with David, and Bonita Springs M-Benz!! More

Ken was great through the entire process. We had a few issues with the 3rd party people needed to complete the sale but that wasn't Ken's fault. We love the car. issues with the 3rd party people needed to complete the sale but that wasn't Ken's fault. We love the car. More

By far the best Car purchasing experience!!!! Doug Siegel was amazing. He made this such a special experience. He was very professional and down to earth. I was so comfortable with him. Highly recommended!! was amazing. He made this such a special experience. He was very professional and down to earth. I was so comfortable with him. Highly recommended!! More