Mercedes-Benz of Bonita Springs

Very HIGHLY Recommended I live in Georgia, and online, I found the exact car that I was looking for at Mercedes-Benz of Bonita Springs. Electronically, I contacted the deale I live in Georgia, and online, I found the exact car that I was looking for at Mercedes-Benz of Bonita Springs. Electronically, I contacted the dealership, and literally within minutes, I received a phone call from Frank DeLuca. Within a few hours, he emailed videos of the automobile to me. Initially, I dreaded the prospect of doing business remotely over the phone, but even though we were over 500 miles apart, Frank - in a very personable way - made the purchase, financing, transport and delivery of the vehicle to me in Georgia an absolute dream. I give Frank and this dealership the 5 stars they truly deserve. More

Exceptional Experience with Extraordinary Staff Coming from Audi, Anthony and David did a spectacular job introducing me to the brand and converting me to Mercedes-Benz. Their knowledge coupled with Coming from Audi, Anthony and David did a spectacular job introducing me to the brand and converting me to Mercedes-Benz. Their knowledge coupled with their expertise and willingness to make a deal is very appreciated by me, more so than I can put into words. Thank you for your thoroughness and all of your expertise. If you don't work with Anthony and David you're leaving money on the table and a great experience with exceptional professionals. More

Friendly and efficient communication Javier was very friendly and polite. He let me know exactly when my car was ready and helped me get set up with the loaner desk. Javier was very friendly and polite. He let me know exactly when my car was ready and helped me get set up with the loaner desk. More

Ken Lucas was very helpful. We were treated with hospitality and attentiveness. Ken Lucas listened well to us and we negotiated a good deal for the exact car we wanted. We were treated with hospitality and attentiveness. Ken Lucas listened well to us and we negotiated a good deal for the exact car we wanted. More

We found the truck we were looking for and even though it was almost 4 hours away it was well worth the drive. Our sales person, Ken, took care of everything via text and phone so that upon our arrival every was almost 4 hours away it was well worth the drive. Our sales person, Ken, took care of everything via text and phone so that upon our arrival everything was ready to go. There was nothing hidden and everything was very upfront when my husband arrived.Thank you for making this and easy transaction. We purchased a pre owned vehicle that was not the brand of this dealership and we were treated well. More

Buying a Mercedes If you're buying a Mercedes in Southwest Florida...you need to come to this dealership! All of the employees give top notch attention to your needs. I If you're buying a Mercedes in Southwest Florida...you need to come to this dealership! All of the employees give top notch attention to your needs. I felt like the salesman understood what features I was looking for and found just the right car for me. Pricing was competitive with what I found on the internet and they gave me a fair price for my trade-in. What more could you want? More

A Class Act I've recently had the pleasure of purchasing my second vehicle from Mercedes of Bonita. The team in Bonita takes extraordinary care to ensure the high I've recently had the pleasure of purchasing my second vehicle from Mercedes of Bonita. The team in Bonita takes extraordinary care to ensure the highest level of customer satisfaction and support from the initial purchase, all the way through the complimentary car wash and subsequent service visits. Frank Deluca can truly be considered a partner in the purchase process. He takes the time to understand your needs; works diligently to meet your expectations, and doesn't rest until you are completely satisfied. In fact, it's not unusual for Frank to send you a friendly text, just to touch base and follow up several weeks after you've driven your new ride off the lot. John Bradley, working with Frank, will work a fair and honest deal; and you'll leave the table with the experience of never having had a more civil purchase negotiation...ever. The final leg of this Trifecta is undoubtedly Service. As you enter the Service bay, your head starts to spin from the sheer number of individuals whisking you along, offering you coffee, water, or even a pastry from the café. The air of civility is intoxicating for many of us who've never experienced this level of attentiveness before. Jeff Douglass and Torrey Tammaro are detail oriented professionals, who are single minded in their goal to meet the highest level of customer satisfaction imaginable. All in all, the team of Mercedes Bonita, understands the fundamental key to success, is driven by the customer's need to be respected and provided with a quality product. These guys are consummate professionals, and are undoubtedly the best at what they do...anywhere. More

Highly recommend I had the pleasure of purchasing a car from Douglas Seigel. He is extremely pleasant and professional and provided the ultimate customer service for I had the pleasure of purchasing a car from Douglas Seigel. He is extremely pleasant and professional and provided the ultimate customer service for a process that often times is tedious and time consuming. I was able to trade in a car and drive away in my dream car with no hassle. The little comforts such as bottles of water, great conversation and friendliness go a long way. This is so refreshing in a world that often feels as if customer service is a thing of the past. The dealership is beautiful and offers many dream car choices. Thank you. More

If you want great service Frank is your man! I called for a specific car I saw on a website that had just been posted that day. Frank took the call found the car called me back with all of the in I called for a specific car I saw on a website that had just been posted that day. Frank took the call found the car called me back with all of the information and had it cleaned for me in 20 minutes. Frank had so much knowledge of the car and just made my experience so wonderful. He’s so great at what he does it’s incredible. I will send anyone I know to him from now on because I know they will be in good hands. If you want something done he takes care of it right away. I would only come to Frank now to buy a car and will continue to tell everyone about how wonderful he was! More

First Class Dealership! My experience buying a used car at Mercedes Benz Bonita Springs was exceptional. I was working with Douglas Siegel. I found a car for my son online a My experience buying a used car at Mercedes Benz Bonita Springs was exceptional. I was working with Douglas Siegel. I found a car for my son online and drove 2 and a half hours to purchase the car. Douglas assured us the condition of the car was excellent, as we had not seen the car in person. When we pulled up to the dealership the car was detailed and ready to look at and purchase in the garage with other cars ready to be purchased that day. I did most of the paperwork by email and on the phone and only needed to look at the car and have my son take a test drive. After that the signing pertinent documents took about one hour. The entire process was professional and timely. This is a state of the art dealership and you will not be disappointed. This was my third used car purchase in 2 months and it was by FAR the best experience. Another BMW dealership was horrendous! Thankyou Douglas for making our purchase a great one! My son got just what he wanted and loves his new car! Beth Schneider More