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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,527 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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2801 Salzedo Street

Coral Gables, FL

33134

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Showing 4,527 reviews

September 18, 2024

Carlos Pereda and Greg Barnes provided excellent service to both me and my parents. Great Dealership. More

by cubanwall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Pereda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamir "Sam" Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Barnes
Sep 18, 2024 -

Mercedes-Benz of Coral Gables responded

Carlos and Greg, It's great to hear that we were able to get you exactly what you needed. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

September 18, 2024

Marcos González is a consummate professional, kind, knowledgeable and friendly. He is a reflection of the team that he is a part of. Mercedes Benz of Coral Gables is by far the best automotive dealersh More

by Carlos Pedre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Manso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Steip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Camps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leandro Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Diez-Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Gonzalez
Sep 18, 2024 -

Mercedes-Benz of Coral Gables responded

Carlos, We are very happy to hear Marcos provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

September 18, 2024

Peter and his knowledge is perfect. Great service and very professional say what he will do and follows through. More

by michaelfay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Manso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Barnes
Sep 18, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you so much, Mr. Fay, for your kind words for Peter and for taking the time to leave us this wonderful feedback! Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

September 18, 2024

Obtained my vehicle at this dealership 5 years ago and have have only good things to say about not only the purchase, but the follow-up service experiences over the years. Since day one, I felt like I had More

by Enjoy The Ride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Llanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

September 14, 2024

I recently serviced my Mercedes C300. My service writer Robert, and his manager Frankie Cao were Spectacular! I appreciate the easy communication throughout the process and the results ar More

by MiamiDadeSheriff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Cabanas
Sep 16, 2024 -

Mercedes-Benz of Coral Gables responded

Alex, Thank you so much for your kind words for Roberto and Frankie, and for taking the time to leave us this wonderful feedback! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

Sep 16, 2024 -

MiamiDadeSheriff responded

You're Very Welcome!

September 09, 2024

Reliable and Effective Service has always been the hallmark of this dealership formerly known as Bill Ussery Motors. We have been customers for 25 years. More

by Ladybowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Esteves
Sep 10, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

September 07, 2024

Great service. Marcus Gonzalez at service department is fantastic. Service department folks are very helpful and have great customer service skills. More

by GJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
Sep 09, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

September 07, 2024

Service staff was excellent and kept me informed from before my appointment until my car was ready. Great service. More

by jevijil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
Sep 09, 2024 -

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

September 07, 2024

Great service,great communication I have been tracking my car service all the time,nice people from valets to supervisors. More

by Val2962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
Sep 09, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

September 03, 2024

Used to be pretty great but ever since it changed ownership it went downhill. The customer service, client treatment and experience was completely different when compared to before. I ended up switch More

by FMA
Service Communication
Recommend Dealer
No
Employees Worked With
General Adminstration
Sep 04, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

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