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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,499 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,499 reviews
September 14, 2021
Valentin is always gracious, friendly, helpful and makes it happen fast. He’s been my Service Manager for 3 cars at Mercedes and has never let me down. Thank you! it happen fast. He’s been my Service Manager for 3 cars at Mercedes and has never let me down. Thank you! More
by Brooks_court
Employees Worked With
September 13, 2021
Friendly customer service and overall friendly staff. Frankie Cao makes the difference in this dealership. Frankie Cao makes the difference in this dealership. More
by Yehia
September 12, 2021
The service was excellent by every employee. My expectations were exceded by the dealer. I will definitely recommend Mercedes-Benz to anyone and will comeback for future services. expectations were exceded by the dealer. I will definitely recommend Mercedes-Benz to anyone and will comeback for future services. More
by Isaias Sánchez
Employees Worked With
September 12, 2021
The best MB service in Miami My Service agent Rosie Ruiz always exceeds my expectations, knows perfectly my car, takes care of details and keep me informed of the progress of my service. Totally recommended always exceeds my expectations, knows perfectly my car, takes care of details and keep me informed of the progress of my service. Totally recommended! More
by Guillermo Horta
Employees Worked With
September 11, 2021
Rosie is the best advisor I have had! She will do whatever she can to help or find another solution! I have complete trust in her. whatever she can to help or find another solution! I have complete trust in her. More
by dheisenbottle
Employees Worked With
September 10, 2021
very efficient and professional services. Rosi Ruiz is very professional. She is the best services advisor! She always so helpful and resolves everything we ask of her. very professional. She is the best services advisor! She always so helpful and resolves everything we ask of her. More
by gestevez
Employees Worked With
September 10, 2021
Peter Warwar is the consummate professional; extraordinarily skilled with attention to every detail. Mr Warwar sets the stage for a memorable brand experience (every time) by personally owning extraordinarily skilled with attention to every detail. Mr Warwar sets the stage for a memorable brand experience (every time) by personally owning the entire end-to-end customer encounter. PW has mastered the business model and has institutionalized customer service. More
by empty1
Employees Worked With
September 10, 2021
The experience is always great.. it's a feel at home situation at at all times.. The staff always provides full excellence experience.. I want to thank everyone in Coral Gables Mercedes.. situation at at all times.. The staff always provides full excellence experience.. I want to thank everyone in Coral Gables Mercedes.. More
by Paulemartinez
September 10, 2021
I showed up with appointment and was received on time. Car was ready when promised on the following day. The service was professional and courteous Car was ready when promised on the following day. The service was professional and courteous More
by Evan
Employees Worked With
September 09, 2021
Very efficient and professional service. Friendly personnel. Quality work. Car was returned washed and vacuumed as a courtesy. I will continue to use their services. personnel. Quality work. Car was returned washed and vacuumed as a courtesy. I will continue to use their services. More
by MPEREZABREU
Employees Worked With
