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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,337 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,337 reviews

July 20, 2021

I have been going to Bill Ussery Coral Gables for many years and I am always very great full for the excellent and friendly service I receive. More

by Franw1416
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Jul 20, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 20, 2021

Excellent place, good professional people with high dedication to performance right job and keep a customer satisfaction all the time Full cooperation and good assistance at soon you arrive to the de More

by Lincoln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddy Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 20, 2021

Execent service like always a ten very Happy coral gables Mercedes best service in south Florida Jose is the best always attentive and always on top thank you mecedles of coral gqbles More

by at gomez Alina Gómez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 21, 2021 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Jose here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 20, 2021

Jose is knowledgeable, responsive and has a friendly and outgoing demeanor. It is reassuring to know that Jose has his customers backs and takes the time to explain in laypersons terms the repair issues, co More

by Susanorlandoliu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 21, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jose here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 19, 2021

There are no words to describe Lorena’s excellent customer service! We don’t think we could ever find the level attention to detail, effectiveness, and kindness all in one person. Lorena make the p More

by Ellie Bijaoui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorena Renteria-Hernandez
Jul 20, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to leave us this fantastic five-star review. We are very happy to hear that Lorena provided you with such a positive experience! We sincerely value your business and look forward to having you as one of our valued customers for years to come. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 19, 2021

Always excellent service from Marcos Gonzales, my service rep. Also, the concierge for the phone set-up was very courteous and helpful; can't remember the name. More

by Binbin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Marcos, here at Mercedes-Benz of Coral Gables. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

July 19, 2021

Jose Artiles siempre Me ha atendido muy amable y muy profeciona,no tengo ninguna queja sobre El,es un profesional en su trabajo.gracias por el excelente servicio More

by armandogodinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 19, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 17, 2021

The service given by Stephanie was very courteous and professional which reflects on the dealership the professionals of the reception and delivery staff was also a very pleasant experience. More

by Mpryorsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Stephanie and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 17, 2021

Throughout the experience Stephanie was professional, thoughtful, and customer friendly. She was concerned about my personal needs of not having a car to use since my car was towed to the dealership More

by radha001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your wonderful review! We are thrilled that Stephanie had the opportunity to work with you. We thank you for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

July 17, 2021

Jose Artiles was great. He was very attentive from the moment I walked in for my appointment and went over the paperwork with me to ensure I understood the information. The vehicle was ready as promised a More

by Aby@4025
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 17, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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