Mercedes-Benz of Edison - A Ray Catena Dealership
Edison, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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In a word...”Exceptional”. Buying a new car is usually In a word...”Exceptional”. Buying a new car is usually very stressful by itself never mind layering in the COVID-19 situation and basically buying In a word...”Exceptional”. Buying a new car is usually very stressful by itself never mind layering in the COVID-19 situation and basically buying a car virtually and in a remote environment. With Paula supporting us, it was truly a pleasure. We got it all done in with her in record time. She listened intently to our wants and needs then made it happen. Knowing we were also working full time in remote environment and had limited flexibility and time, she struck the perfect balance with our communication. She sent pictures, videos, emails and texts to ensure we had all of the info we needed to make an informed decision, then followed up with thoughtful discussion on the options at times that were convenient for us. We couldn’t be happier with our entire experience with Paula, the entire Ray Catena MB of Edison team and of course our new GLS450. Wouldn’t go anywhere else! More
Excellent experience from both Mercedes Benz and Paula. Took the time to make sure everything was good and I was happy. At the end of the day, everyone left satisfied. Took the time to make sure everything was good and I was happy. At the end of the day, everyone left satisfied. More
I have Been leasing cars a long time. This time with Barry Martin, Anthony Marino & Doug Wells they made it - THE BEST TIME & EXPERIENCE!!! THANK YOU Barry Martin, Anthony Marino & Doug Wells they made it - THE BEST TIME & EXPERIENCE!!! THANK YOU More
Highly recommend Chuck and team. Made my purchase easy and provided exceptional customer service! Went above and beyond to help! Love my car! Exceeded expectations! and provided exceptional customer service! Went above and beyond to help! Love my car! Exceeded expectations! More
Called to make an appointment and asked if process is different in COVID times. Was assured that everybody is very careful, you are supposed to wear a mask, everybody in the dealership wears masks. glove different in COVID times. Was assured that everybody is very careful, you are supposed to wear a mask, everybody in the dealership wears masks. gloves are a must. Reality was a bit different, half of employees didn't have masks, and half of the rest had it under their chin. Interestingly all clients had masks on, maybe 10-15 of them. No care taken to facilitate isolation.Took common half-n-hour to do the paperwork. Service took all day somehow, but not a problem, I had a loaner. Picking up the car next day I was asked if I'd prefer to have it washed... Thought it's standard part of service, so yes? Well, was told I'd have to wait a bit, as that department is not even open yet. Overall, underwhelming experience. BTW, apologies, name of person sales department is bogus, there's no choice for person I've talked to. More
Absolutely phenomenal experience with Tom Cola. He made the car buying process truly enjoyable and memorable. Definitely made me a longterm customer of Mercedes Benz. Anytime you’re in the market for a Ben the car buying process truly enjoyable and memorable. Definitely made me a longterm customer of Mercedes Benz. Anytime you’re in the market for a Benz, don’t question it - ask for Tom. More
Paula did a great job in order to get us the car that we wanted. She understood our needs an budget and made it work. wanted. She understood our needs an budget and made it work. More
My husband and I just purchased a car from Chris Jobes at Ray Catena Mercedes. He was WONDERFUL! Our experience was top notch. Highly recommended. Ray Catena Mercedes. He was WONDERFUL! Our experience was top notch. Highly recommended. More
A Rewarding Experience I am happy to say that my appointment with Tom Cola at Ray Catena Mercedes Benz of Edison was extremely enjoyable, as well as an informative experienc I am happy to say that my appointment with Tom Cola at Ray Catena Mercedes Benz of Edison was extremely enjoyable, as well as an informative experience. Tom was both efficient and friendly and helped me with all my questions, including all the necessary leasing details. He is extremely knowledgeable and willing to take the time to make your experience at Ray Catena a rewarding one. More
During these very difficult times my experience was safe and excellent. The sales and delivery persons were both professional from start to finish. Thank you!!! and excellent. The sales and delivery persons were both professional from start to finish. Thank you!!! More