Mercedes-Benz of Hagerstown

A great experience! Everyone at Mercedes Hagerstown was extremely helpful, kind, and supportive during the entire process! I would highly recommend, and they were extreme Everyone at Mercedes Hagerstown was extremely helpful, kind, and supportive during the entire process! I would highly recommend, and they were extremely professional and never pushy. I also appreciate Kyle for his patience as I stopped in multiple times! Overall a wonderful experience and I’m extremely happy with my purchase! More

Bought a 2015 CLA Rob our salesman was very helpful and very informative and made whole buying process very easy ... very hopeful in follow up months after the purcha Rob our salesman was very helpful and very informative and made whole buying process very easy ... very hopeful in follow up months after the purchase in getting my daughter a bow for the top of the car for surprise birthday party More

World Class Aervice Wonderful friendly service. A class of sales crew and dealership of its own. Outstanding customer service. My fourth car from them and hope to be back Wonderful friendly service. A class of sales crew and dealership of its own. Outstanding customer service. My fourth car from them and hope to be back for more. Thank you ! More

Great Buying Experience Mr. Edmonds made my recent purchase a breeze. He was very knowledgeable about the vehicle and spent plenty of time reviewing the many features of the Mr. Edmonds made my recent purchase a breeze. He was very knowledgeable about the vehicle and spent plenty of time reviewing the many features of the E class. Mr. Edmonds had all of the paperwork waiting for me and he even went as far to come in on his day off so I could take delivery of the vehicle. Outstanding customer service! This was my first purchase at MB of Hagerstown and I plan to return in a few years when ready for another vehicle. More

An excellent experience in selecting the car I wanted. Professional attitude of Rob, the salesperson. Able to see the car I wanted to purchase. No pressure to buy other cars. Knew of the dealership beca Professional attitude of Rob, the salesperson. Able to see the car I wanted to purchase. No pressure to buy other cars. Knew of the dealership because I had received excellent service in the service department. More

Excellent Top-Notch Service Mr. Michael Lavrenchik was simply a pleasure to work with. His friendly, professional approach through the process was refreshing and appreciated. H Mr. Michael Lavrenchik was simply a pleasure to work with. His friendly, professional approach through the process was refreshing and appreciated. He was very knowledgeable and thorough going over our car's functions, etc...very helpful! I most certainly will be a returning customer! More

Outstanding Customer Care Today I took delivery the third car our family has purchased from M-B of Hagerstown. Everyone was extremely helpful and courteous. Mike Lavrenchik w Today I took delivery the third car our family has purchased from M-B of Hagerstown. Everyone was extremely helpful and courteous. Mike Lavrenchik went above and beyond to take care of us from the vehicle ordering process, in-process updates and the final instructions on how to use my new AMGE63S. Tony Mills was very thorough ensuring I understood all aspects of my financing. The service manager Adam Himmelwright was also very thorough helping me with options for winter tires and doing an outstanding job preparing my car. I can't say enough positive things about this dealership and the people who work there. Buy your Benz from M-B of Hagerstown! More

Great Buying Experience This was my first experience with doing business with this dealership. The sales team was an excellent, non pressure, professional and knowledgeable. This was my first experience with doing business with this dealership. The sales team was an excellent, non pressure, professional and knowledgeable. I would highly recommend this dealer. More

Excellent Service Top notch customer service from the top down! Thank you again- by far the best Mercedes dealership I've ever worked with. .Thank you gentlemen for a s Top notch customer service from the top down! Thank you again- by far the best Mercedes dealership I've ever worked with. .Thank you gentlemen for a stellar experience. More

I recommend MBH! Salesman very helpful and knowledgeable. Not pushy or overbearing. Let me make the choice which was right for me and my family. I was consideri Salesman very helpful and knowledgeable. Not pushy or overbearing. Let me make the choice which was right for me and my family. I was considering a number of makes and models, including others which are typically more affordable than MB. I was pleased to find a very reasonable price on a very good car. I commend salesperson, Barry London, sales manager, Justin Harbert, and finance staff, also. I would recommend MBH to others. More