Mercedes-Benz of Hagerstown

I purchased a used 2016 Mercedes Benz C300 My mother and I bought a used Mercedes-Benz C300 2016 and had a great experience. Mike Lavrenchik was my sales consultant and he performed an outstan My mother and I bought a used Mercedes-Benz C300 2016 and had a great experience. Mike Lavrenchik was my sales consultant and he performed an outstanding job. He personally delivered the car to my house which is approximately 15 miles from the dealership. He also took his time to work with me so I could understand the different features of the car. I could not have asked for a better sales person than Mike. He is outstanding. More

Our first Mercedes Rob Edmonds was great to work with. My wife hates to shop for a new car, but Rob made the experience enjoyable. Tony Mills made the finance/final pape Rob Edmonds was great to work with. My wife hates to shop for a new car, but Rob made the experience enjoyable. Tony Mills made the finance/final paperwork a breeze. Thanks for a great buying experience. More

Rav 4 purchase We purchased a used Rav4 from this dealership. All of the employees were very helpful and courteous. Working with Justin, Barry, Austin and Tony was We purchased a used Rav4 from this dealership. All of the employees were very helpful and courteous. Working with Justin, Barry, Austin and Tony was a pleasure. I asked a lot of questions and they had the answers that made this purchase an easy decision. We are extremely happy with the pricing of our purchase and trade-in. We are totally satisfied with our purchase and the entire buying experience. More

Excellent, accommodating service I worked with Rob the entire time. He was receptive to my many inquiries and very willing to help set up a great lease deal for me. The car had a clot I worked with Rob the entire time. He was receptive to my many inquiries and very willing to help set up a great lease deal for me. The car had a cloth covering it, they Rob had me stand in front while he pulled it off to show me the car. They gave me a cool box of chocolate at the end too. The little things matter, and they did a wonderful job. Tony was also great; he made sure the numbers worked for me and kept his word throughout the entire process. Not even from Maryland, yet I plan on coming back for my future car. More

New car Rob was great to work with and really paid attention to our wants, needs and budget. Couldn’t say enough great things about Rob and the dealership. Rob was great to work with and really paid attention to our wants, needs and budget. Couldn’t say enough great things about Rob and the dealership. More

2015 GL I asked for a specific model, color and features and they found it for me. Working with Justin, Barry and Tony was a treat with excellent customer ser I asked for a specific model, color and features and they found it for me. Working with Justin, Barry and Tony was a treat with excellent customer service in mind; an outstanding buying experience. I definitely recommend using this dealer for your car being needs. More

2011 BMW Sportwagon THe best car buying experience I've had. Barry London and Tony Mills were terrific to work with and treated me with first class customer service. A THe best car buying experience I've had. Barry London and Tony Mills were terrific to work with and treated me with first class customer service. A lot of other dealers could learn a thing or two from this dealer. Thanks to Barry and Tony! More

A balanced blend of professional and personal I needed to replace my car unexpectedly and wanted a reliable, solid and stylish car that has longevity. After an online search and a few visits in a I needed to replace my car unexpectedly and wanted a reliable, solid and stylish car that has longevity. After an online search and a few visits in a market full of dealerships, I saw one car at MB in Hagerstown (75 miles away) and it was worth the trip! Everyone is friendly and I never felt pressure despite a stressful situation and two days to buy a car. I was impressed with the way the entire team works together...it was reassuring. A word about Mike Lavrenchik who was my primary consultant...Mike is not only professional, he's like a big brother who had my best interest in mind. He's honest, used appropriate humor, efficient and effective. I'd recommend Mike, Rob and any other sales consultant. It was a great experience! More

A real treat Visited Hagerstown after a series of bad experiences with another Mercedes dealer not far away. Everything was straight-forward and simple. Most speci Visited Hagerstown after a series of bad experiences with another Mercedes dealer not far away. Everything was straight-forward and simple. Most specifically, I was assisted by Jeff Kershner in the business office. He is so polite, and sweet, and warm, and tender. Really got a kick out of him. And he is FUNNY. So funny. Will go back for service just to rub elbows with him. A sheer delight. He smells good too. More

Completely satisfied, Rob was great to work with I got the right car at the right price, you can't ask for more then that. This dealership has a small town personal feel, but still provides a large s I got the right car at the right price, you can't ask for more then that. This dealership has a small town personal feel, but still provides a large selection, and very knowledgeable staff. Thank you Rob More